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Patient Services Coordinator III

Recruitment #180720-N16C-01

Introduction

Provide veteran benefit services to residents of long term care facility as well as veterans in the community who request services.

Will serve as lead worker to supervise Admissions Department and promote facility to potential residents.

STATE EMPLOYEE INFORMATION

IF YOU ARE A CURRENT OR FORMER PERMANENT, CLASSIFIED STATE EMPLOYEE, PLEASE APPLY TO THE “INTERNAL JOBS” LISTING HERE. DO NOT APPLY VIA THIS RECRUITMENT.

BASIC PURPOSE

Positions in this job family are involved in the coordination of admissions of patients and patient related services.  Incumbents serve as advocates between the center/veteran and U.S. Department of Veterans Affairs to maximize services and benefits to the veteran/patient, their families and the agency.  The positions in this job family are located at state veterans centers.  They provide advocacy services, serve in a liaison role between the patient and federal and state agencies and play a key role in federal fund reimbursement and patient collections.

LEVEL DESCRIPTORS

The Patient Services Coordinator job family has three levels, which are distinguished, based on the complexity of duties assigned and the level of expertise required at the basic, career, and specialist levels.

Level III:  
This is the specialist level where employees are assigned responsibilities for performing duties with high degree of freedom and independence involving advanced level of technical expertise in providing benefits and services to veterans or other activities involving greater responsibility or accountability than is normally associated with positions at the career level.  Responsibility may include supervision of support personnel or may provide guidance and training to others.

MINIMUM QUALIFICATIONS

Level III:  
Education and Experience requirements at this level consist of three years of health benefits, insurance claims, admissions, bookkeeping, technical accounting or closely related work plus four additional years of experience in admissions and/or claims and benefits administration in a long term care or medical institution; or an equivalent combination of education and experience.

NOTES

Please read instructions carefully and include all required documents when you submit your application.

No additional information will be accepted after the application has been submitted.

Selection Plan

Scores based on:  100% Evaluation of Education and Experience listed on the supplemental questionnaire.

***NOTE:  Names of eligible applicants can be made available to State agencies upon their request, immediately following the closing date and time.



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