Placer County

This is the advanced journey level class in the Enterprise Resource Planning Analyst series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, and by the high degree of broad based and specialized knowledge required. Employees perform the more difficult and responsible types of duties assigned to classes within this series and are responsible for exercising direct supervision over lower-level staff.   

This series is distinguished from other County class series by the combination of both application-specific functional knowledge and business process (operational) familiarity required to perform associated duties and is allocated exclusively to the ERP support division of the Auditor-Controller’s Office. The Enterprise Resource Planning Analyst differs from classifications in the Information Technology (IT) series, such as IT Specialist and IT Analyst, in that the IT classifications require technology-based expertise in areas such as design, construction, analysis, and maintenance of application software programs and codes, hardware platforms and equipment, and designing, programming, and coding, without the functional business expertise in areas such as the general ledger, billing, procurement, accounts payable/receivable, cash receipts, bank management, budget management, core human resources, position control, leave management, compensation, benefits administration, time tracking, payroll, financial reporting, and regulatory reporting. 

Receives general direction from higher-level management staff.                                       

Exercises direct supervision over lower-level ERP analyst staff and assigned professional, technical, and clerical staff.

• Conduct complex analyses of business process solutions within the ERP system; serve as a resource to staff and departments on the configuration, modification, implementation, and testing of the Countywide ERP system.
• Serve as a liaison between department end-users, analysts, information technology staff, and vendors to analyze, design, configure, test, and maintain the ERP system to ensure optimal system performance and meet County business requirements.
• Perform the most complex system testing and troubleshooting to identify, document, and resolve application/system issues; consult and coordinate with information technology staff and/or system vendors where appropriate.
• Coordinate efforts of assigned team to review functional business process fixes and determine the impact on ERP system production processes.
• Recommend and participate in the development and implementation of goals and objectives for an assigned unit or functional area; establish schedules and methods for achieving work objectives; implement policies and procedures within assigned areas of professional and team responsibilities.
• Evaluate operations and activities of assigned team’s responsibilities and ERP system administration; recommend improvements and modifications; prepare various reports on status of assigned projects, operations, and activities.
• Participate in division or department budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for personnel and equipment; monitor and control expenditures.
• Plan, prioritize, assign, supervise, and review the work of assigned staff; participate in the selection of staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed.
• Maintain a system to track all issues for assigned project(s) and their resolution; review open issues and communicate status.
• Coordinate and review new functional business requirements and make recommendations for enhanced ERP system functionality in response to business needs.
• Coordinate and assist with the development of task plans, test scenarios, scripts, and acceptance criteria for the testing of approved changes to the ERP system and/or implementation of a new or upgraded ERP system.
• Build and maintain positive working relationships with coworkers, other County employees, and the public using principles of effective customer service.
• Represent the County to the public, outside agencies and organizations, and County employees in a positive and productive manner; participate in outside community and professional groups and committees. 
• Serve as a positive and motivational team leader as well as a positive and effective member of a peer group.
• Perform related duties as assigned.

Experience: Two (2) years of experience performing duties similar to an Enterprise Resource Planning Analyst II with Placer County.

Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in business administration, public administration, accounting, finance, human resources, computer science, information technology, or a related field.

Knowledge of: 

• Complex business processes and principles related to finance, accounting, budgeting, human resources, time entry, and/or payroll.
• Principles and practices of implementing, maintaining, and improving Software as a Service (SaaS) and cloud-based applications.
• Major business processes supported by ERP systems.
• Application integration points between ERP system modules and other software applications and systems.
• Governmental accounting and budgeting, governmental accounting and auditing standards, and generally accepted accounting principles.
• Laws, rules, and regulations related to standard and accepted human resources and payroll practices.
• Principles of supervision, training, and performance evaluation. 
• Principles and practices of leadership, motivation, team building, and conflict resolution.
• Principles of budget preparation and monitoring.
• Pertinent local, state, and federal rules, regulations, laws, and ordinances.
• Methods and techniques of project management and workflow analysis.
• Methods and techniques of developing and presenting technical documentation and training materials.
• Effective customer service practices and strategies.
• Methods and techniques of quality assurance.
• Business process map flow preparation and use.
• Modern office procedures, methods, and computer equipment.
• Basic principles and practices of Countywide operations, as well as County administration and organization.
•  English usage, spelling, punctuation, and grammar.
• Report writing and methods of statistical research and presentation.

Ability to:

• On a continuous basis, know and understand all aspects of the job; analyze, understand, identify, recall, interpret, and explain technical and numerical information, work papers, reports, and special projects; read, recall, interpret, apply, and explain applicable rules, laws, and regulations; problem solve operational and technical policies and procedures; work under time pressure and complete a high volume of tasks with frequent interruptions; manage multiple tasks and projects simultaneously and quickly switch between tasks; focus on a single task for long periods of time.
• On a continuous basis, sit at desk or in meetings for long periods of time; intermittently walk, stand, bend, push, pull, and twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; speak, use telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; lift light weight.
• Organize, implement, and direct assigned teams in administering and implementing the Countywide ERP system for end users and departments.
• Analyze complex data, problems, or issues; identify discrepancies and alternative solutions; project consequences of proposed actions, draw logical and appropriate conclusions, and justify recommendations.
• Plan, supervise, and evaluate work activities of professional, technical, and clerical staff.
• Resolve complex issues in creative, timely, and effective ways in a team setting.
• Conduct process analyses and organize and manage projects affecting multiple systems and/or business processes.
• Identify how multiple components interface, how they affect each other, and how they affect the system as a whole.
• Create custom reports by compiling, organizing, and interpreting data.
• Work independently under limited supervision, exercise initiative within established procedural guidelines, and organize and prioritize work to meet established deadlines.
• Read, analyze, evaluate, and summarize written materials and statistical data including reports, financial reports, and budgets.
• Prepare and present technical information and data in an effective manner.
• Understand, interpret, and apply local, state, and federal laws, regulations, and pertinent department policies and procedures, including Civil Service rules.
• Assist in the development and monitoring of an assigned program budget.
• Maintain the confidentiality of information.
• Develop and recommend policies and procedures related to assigned operations.
• Communicate clearly and concisely, both verbally and in writing.
• Negotiate agreement between differing individuals and groups; gain cooperation through discussion and persuasion.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Work with various cultural and ethnic groups in a tactful and effective manner.
• Provide after-hours technology support as assigned.

Length of Probation:

 All permanent appointments from open eligible lists to positions in the classified service shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more.

Bargaining Unit:

Management

FLSA Status:

Exempt