Placer County

 To perform a variety of clerical duties related to the functions and programs of the library; and to assist the public in finding and checking in and out library materials.

Library Clerk - Entry
This is the entry-level class in the Library Clerk series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. The Library Clerk-Entry class is distinguished from the journey level by the performance of less than the full range of duties assigned to the journey level.  Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.

Library Clerk - Journey 
This is the full journey-level class within the Library Clerk series.  This class is distinguished from the Library Clerk – Entry by the assignment of the full range of duties assigned.  Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and they are fully aware of the operating procedures and policies within the work unit.  Positions in this class are flexibly staffed, and are normally filled by advancement from the entry level.

This class is distinguished from Library Clerk - Supervisor in that the latter either functions as a direct supervisor of staff and/or volunteers in a medium to large library or division, performs the more complex, technical and clerical library support services, and/or has direct branch oversight responsibilities over a small library.

Library Clerk - Entry
Receives immediate supervision from supervisory or professional staff. May exercise technical and functional supervision over volunteers.

Library Clerk - Journey
Receives general supervision from supervisory or professional staff. May exercise technical and functional supervision over clerical positions, library pages, aides and volunteers.

Duties may include, but are not limited to, the following:

• Perform circulation activities, including checking library materials in and out, registering and issuing cards, calculating and collecting fines and fees, and explaining library circulation policies and procedures.
• Shelve library materials and review library shelves for proper order.
• Process, catalog, and otherwise prepare new materials for circulation following established procedures.
• Compute, collect, receipt and record monies collected for overdue, lost or damaged materials.
• Assist customers in using library services and in understanding the arrangement and location of library materials.
• Answer telephone and in-person inquiries, use available indexes and catalog systems.
• Process routine inter-library/inter-branch loan requests.
• Support the maintenance of the library material collection, including weeding shelves of outdated materials, library order processing and performing skilled mending of materials.
• Monitor the condition of books and materials and performs necessary binding and repairs.
• Maintain records and files and compile statistics on related library services activities, materials and projects.
• Perform general clerical duties as necessary and operate library related office equipment.
• Keep library and public areas in order, neat and clean.
• Assist in set up and maintenance of displays in area of responsibility as directed.
• Conduct various special activities such as story hours, summer reading programs, classroom visits, and various outreach functions.
• Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service.
• Perform related duties as assigned.

Library Clerk - Entry

Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be:

Experience: No library experience is required. Experience involving frequent public contact in a service or sales capacity and/or familiarity with library operations is desirable.

Training: Equivalent to the completion of the twelfth grade.

Required License or Certificate:
May need to possess a valid driver's license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required.

Library Clerk - Journey

In addition to the qualifications for Library Clerk–Entry:

Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be:

Experience:  Two years of responsible library experience performing duties similar to a Library Clerk - Entry with Placer County.

Training: Equivalent to the completion of the twelfth grade.

Required License or Certificate:
May need to possess a valid driver's license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required.

Library Clerk - Entry

Knowledge of:

• General purpose and typical content of modern public libraries.
• Office methods, practices, procedures, and equipment including filing and computer systems.
• Principles and practices of work safety.
• English usage and spelling.
• Arithmetic and basic mathematical calculations.
• Techniques for providing a high level of customer service by effectively interacting with the public and County staff.

Ability to:

• Intermittently review documents related to library operations; observe, identify, and problem solve library operations and procedures; understand, interpret, and explain library policies and procedures. 
• Adhere to privacy, confidentiality, safety policies and procedures.
• Make accurate arithmetic computations to determine overdue fees, cash balances, and related tasks.
• Perform routine clerical work, including maintenance of appropriate records, mathematical calculations, and compiling information for reports.
• Work with various cultural and ethnic groups in a tactful and effective manner.
• Obtain information through interviews; work fairly and courteously with the public; work effectively with interruptions.
• Work weekend and evening shifts as assigned.
• Use automated library system, computers, the internet, calculator, telephone, facsimile machine, photocopy machine, and other library related equipment.
• Act quickly and calmly in emergency situations.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Train and oversee volunteers.
• On a continuous basis, sit at desk and/or stand at counter for long periods of time. Intermittently bend, twist, kneel or squat while shelving, opening boxes, or moving equipment; twist and reach office equipment; see and read print; write and use keyboard to communicate and to enter circulation and collection data; perform simple and power grasping and fine manipulation; lift moderate weight.

Library Clerk - Journey

In addition to the qualifications for Library Clerk - Entry:

Knowledge of:

• General public library services, organization, and functions, including the technical library support areas.
• Books, authors, and general reference sources.
• Library classification, cataloging, and bibliographic terminology.
• Policies and procedures of the department.

Ability to:

• Independently perform a variety of library clerical duties with speed and accuracy.
• Organize work, set priorities, meet critical deadlines, and follow-up on assignments.