To plan, organize, and direct the parks, trails, and open space construction and maintenance activities of an assigned work section; to coordinate work section activities with other work sections, divisions, departments, and outside contractors; and to provide highly responsible technical and operational support to the Parks Superintendent and/or higher-level management staff.
The Operations Supervisor level in the Parks Worker series recognizes positions that perform full second-line, direct supervision of employees within a work section, assume substantive and significant operational responsibility in a defined area or specialty, and provide a high level of administrative and technical support over projects, including those performed by contractors, within an assigned work section.
This class is distinguished from the Parks Crew Supervisor in that the latter serves as a first-line supervisor to an assigned work crew or team, and work is performed primarily out in the field, whereas the Operations Supervisor level may spend more time in an office setting focused on administrative and planning functions that support operations.
Receives general direction from the Parks Superintendent and/or higher-level management staff.
Exercises direct supervision over supervisory, maintenance, and lifeguard staff.
Duties may include, but are not limited to, the following:
-
Plan, develop, oversee, and perform the work of an assigned work section involving skilled construction and maintenance of County landscapes, parks, trails, open space, median areas, beaches, and lawn and garden areas.
- Recommend and implement section goals and objectives for assigned work section; establish performance standards, schedules, and methods; develop and implement policies and procedures.
- Evaluate operations and activities of assigned work section; coordinate and monitor workflow; recommend and implement improvements and modifications.
- Plan, coordinate, and monitor development, improvement, and maintenance projects for capital parks, trails, and open space; develop scope of work; manage environmental review and permitting process; prepare construction plans and documents; perform and coordinate plan reviews.
- Participate in budget preparation and administration for assigned work section; monitor budget; prepare cost estimates for budget recommendations; submit justifications for staffing, supplies, materials, and equipment; monitor and control expenditures.
- Participate in the selection of staff; coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed to maintain efficient and professional operations.
- Participate in the development, negotiation, and administration of contracts; ensure compliance with County standards and specifications; develop specifications and bid documents; research and resolve contractor issues.
- Serve as project manager; complete project cost estimates, identification, scheduling, and contractor oversight; oversee project budget and approve contractor invoices for payment.
- Oversee automated maintenance management systems; schedule and assign work orders involving multiple units.
- Review and maintain records of work performed; generate and review work orders and reports from automated maintenance management systems; keep and prepare various records, reports, and other documents related to operations and activities.
- Represent the division to outside agencies, organizations, and contractors; provide technical assistance as needed.
- Answer questions and provide information to the public, other County departments, and outside contractors; investigate complaints and recommend corrective action as needed to resolve.
- Build and maintain positive working relationships with coworkers, other County employees, and the public using principles of effective customer service.
- Perform related duties as assigned.
Work is performed in an indoor office environment with controlled temperature conditions and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions.
Experience and Training:
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience:
Four (4) years of increasingly responsible experience in parks, trails, and open spaces maintenance, including two (2) years of supervisory responsibility.
Training:
Equivalent to an associate's degree from an accredited college with major course work in public administration, business administration, arboriculture, horticulture, forestry, park management, or a related field.
Required License or Certificate:
- May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
- Possession of a Qualified Applicator Certificate from California Department of Food and Agriculture may be required.
Length of Probation:
All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more.
Bargaining Unit:
General
FLSA Status:
Non-Exempt