To plan, organize, and direct the building maintenance activities of an assigned work section; to coordinate work section activities with other work sections, divisions, departments, and outside contractors; and to provide highly responsible technical and operational support to the Building Maintenance Superintendent or higher-level management staff.
The Operations Supervisor level in the Building Crafts Mechanic series recognizes positions that perform full second-line, direct supervision of employees within a work section, assume substantive and significant operational responsibility in a defined area or specialty, and provide a high level of administrative and technical support over projects, including those performed by contractors, within an assigned work section.
This class is distinguished from the Building Crafts Crew Supervisor in that the latter serves as a first-line supervisor to an assigned work crew or team, and work is performed primarily out in the field, whereas the Operations Supervisor level may spend more time in an office setting focused on administrative and planning functions that support operations.
Receives general direction from the Building Maintenance Superintendent or higher-level management.
Exercises direct supervision over supervisory, building maintenance, and custodial staff.
Duties may include, but are not limited to, the following:
- Plan, develop, oversee, and perform the work of an assigned work section involving building crafts, maintenance functions, and/or custodial activities.
- Recommend and implement section goals and objectives for assigned work section; establish performance standards, schedules, and methods; develop and implement policies and procedures.
- Evaluate operations and activities of assigned work section; coordinate and monitor workflow; recommend and implement improvements and modifications.
- Participate in budget preparation and administration for assigned work section; monitor budget; prepare cost estimates for budget recommendations; submit justifications for staffing, supplies, materials, and equipment; monitor and control expenditures.
- Participate in the selection of staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed to maintain efficient and professional operations.
- Participate in the development, negotiation, and administration of contracts; ensure compliance with County standards and specifications; develop specifications and bid documents; develop and monitor contracts; research and resolve contractor issues.
- Serve as project manager; complete project cost estimates, identification, scheduling, and contractor oversight; oversee project budget and approve contractor invoices for payment.
- Oversee automated maintenance management systems; schedule and assign work orders involving multiple units.
- Implement a preventative maintenance program for assigned work section.
- Monitor and coordinate the performance and testing of fire and life safety equipment.
- Review and maintain records of work performed; generate and review work orders and reports from automated maintenance management systems; keep and prepare various records, reports, and other documents related to operations and activities.
- Represent the division to outside agencies, organizations, and contractors; provide technical assistance as needed.
- Answer questions and provide information to the public, other County departments, and outside contractors; investigate complaints and recommend corrective action as necessary to resolve.
- Build and maintain positive working relationships with coworkers, other County employees, outside contractors, and the public using principles of effective customer service.
- Perform related duties as assigned.
Work is performed in an indoor office environment with controlled temperature conditions and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions.
Depending on area of assignment, additional background clearance with the Department of Justice (DOJ) may be required.
Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Four (4) years of increasingly responsible experience in building trades, construction management, or facilities management, including two (2) years of supervisory responsibility.
Training: Equivalent to an associate's degree from an accredited college with major course work in construction technology, engineering, architecture, facilities maintenance, or a related field. Two (2) years or more of work experience as a licensed General Contractor or a Construction Project Manager may be substituted for up to two (2) years of training.
Required License or Certificate
Length of Probation:
All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more.
Bargaining Unit:
General