Placer County

Facilities Operations Supervisor (#13113)

$41.38-$51.69 Hourly / $7,172.53-$8,959.60 Monthly / $86,070.40-$107,515.20 Yearly


DEFINITION

To plan, organize, and direct the building maintenance activities of an assigned work section; to coordinate work section activities with other work sections, divisions, departments, and outside contractors; and to provide highly responsible technical and operational support to the Building Maintenance Superintendent or higher-level management staff.

DISTINGUISHING CHARACTERISTICS

The Operations Supervisor level in the Building Crafts Mechanic series recognizes positions that perform full second-line, direct supervision of employees within a work section, assume substantive and significant operational responsibility in a defined area or specialty, and provide a high level of administrative and technical support over projects, including those performed by contractors, within an assigned work section.

This class is distinguished from the Building Crafts Crew Supervisor in that the latter serves as a first-line supervisor to an assigned work crew or team, and work is performed primarily out in the field, whereas the Operations Supervisor level may spend more time in an office setting focused on administrative and planning functions that support operations.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the Building Maintenance Superintendent or higher-level management.

Exercises direct supervision over supervisory, building maintenance, and custodial staff.

EXAMPLES OF ESSENTIAL DUTIES

Duties may include, but are not limited to, the following:
  • Plan, develop, oversee, and perform the work of an assigned work section involving building crafts, maintenance functions, and/or custodial activities.
  • Recommend and implement section goals and objectives for assigned work section; establish performance standards, schedules, and methods; develop and implement policies and procedures.
  • Evaluate operations and activities of assigned work section; coordinate and monitor workflow; recommend and implement improvements and modifications.
  • Participate in budget preparation and administration for assigned work section; monitor budget; prepare cost estimates for budget recommendations; submit justifications for staffing, supplies, materials, and equipment; monitor and control expenditures.
  • Participate in the selection of staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed to maintain efficient and professional operations.
  • Participate in the development, negotiation, and administration of contracts; ensure compliance with County standards and specifications; develop specifications and bid documents; develop and monitor contracts; research and resolve contractor issues.
  • Serve as project manager; complete project cost estimates, identification, scheduling, and contractor oversight; oversee project budget and approve contractor invoices for payment.
  • Oversee automated maintenance management systems; schedule and assign work orders involving multiple units.
  • Implement a preventative maintenance program for assigned work section.
  • Monitor and coordinate the performance and testing of fire and life safety equipment.
  • Review and maintain records of work performed; generate and review work orders and reports from automated maintenance management systems; keep and prepare various records, reports, and other documents related to operations and activities.
  • Represent the division to outside agencies, organizations, and contractors; provide technical assistance as needed.
  • Answer questions and provide information to the public, other County departments, and outside contractors; investigate complaints and recommend corrective action as necessary to resolve.
  • Build and maintain positive working relationships with coworkers, other County employees, outside contractors, and the public using principles of effective customer service.
  • Perform related duties as assigned.

WORKING CONDITIONS

Work is performed in an indoor office environment with controlled temperature conditions and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions.

Depending on area of assignment, additional background clearance with the Department of Justice (DOJ) may be required.

MINIMUM QUALIFICATIONS

Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Experience: Four (4) years of increasingly responsible experience in building trades, construction management, or facilities management, including two (2) years of supervisory responsibility.

Training: Equivalent to an associate's degree from an accredited college with major course work in construction technology, engineering, architecture, facilities maintenance, or a related field. Two (2) years or more of work experience as a licensed General Contractor or a Construction Project Manager may be substituted for up to two (2) years of training.

Required License or Certificate

  • May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
  • Possession of appropriate required certification relative to specific area of building crafts responsibility.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:
  • Principles and practices of building trades, mechanical trades, and facilities maintenance.
  • Building trades, including general construction, electrical, painting, cabinet/furniture making and installation, metal fabrication, plumbing, air conditioning/refrigeration, heating, lock systems, sign making, flooring, roofing, fire alarm/sprinkler systems, environmental systems and controls, and other related building automation systems.
  • Use and purpose of materials, tools, equipment, methods, procedures, and practices used in building trades, including those used in specific area of assignment, if applicable.
  • Pertinent local, state, and federal rules, regulations, and laws.
  • Applicable codes, including Uniform Building Code, National Electrical Code, and National Fire Protection Association Code.
  • Principles and practices of procedure development.
  • Principles and practices of workflow coordination and management.
  • Principles and practices of research and analysis.
  • Budget monitoring, procedures, and techniques.
  • Principles and practices of contract development, negotiation, and administration.
  • Principles and practices of project management, coordination, and inspection.
  • Automated systems used to schedule maintenance activities and projects.
  • Principles of supervision, training, and performance evaluation.
  • Principles and practices of work safety.
  • Office procedures, methods, computer equipment, and relevant software.
  • Principles and practices of effective customer service.
Ability to:
  • On a continuous basis, know and understand all aspects of the job; observe safety rules and identify safety hazards; read, analyze, understand, identify, recall, interpret, apply, and explain technical and numerical information, work papers, reports, special projects, rules, laws, and regulations; read, interpret, explain, and follow a variety of complex plans, blueprints, diagrams, schematics, scopes of work, and contract documents; observe and problem-solve operational and technical policies and procedures; analyze situations quickly and objectively and determine proper course of action; work under time pressure and complete a high volume of tasks with frequent interruptions; manage multiple tasks and projects simultaneously and quickly switch between tasks; focus on a single task for long periods of time. 
  • On a continuous basis, sit at a desk or in meetings for long periods of time; intermittently walk, stand, balance, bend, crouch, squat, climb, kneel, and twist to reach equipment surrounding desk and to perform various building crafts activities; perform simple and power grasping, pushing, pulling, and fine manipulation; hear, see, and smell with sufficient acuity to identify building maintenance issues and provide service and repair; distinguish colors and shades of colors used in paints, wiring, lights, and identification labels; speak, use telephone, write, and use keyboard to communicate; lift very heavy weight.
  • Organize, implement, and direct the building maintenance operations and activities of an assigned work section.
  • Perform the most complex work of the work section. 
  • Assist in the development and monitoring of an assigned program budget.
  • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
  • Gain cooperation through discussion and persuasion.
  • Effectively maintain records and prepare operational reports.
  • Develop and recommend policies and procedures related to assigned operations.
  • Effectively monitor and inspect the work of outside contractors and resolve contract performance issues. 
  • Effectively develop and interpret contract documents related to scope of work.
  • Effectively coordinate and manage projects involving multiple building maintenance disciplines.
  • Work assigned shift, including weekends, holidays, and odd or irregular hours; be subject to emergency call-out and work unusual and prolonged work schedules; work multiple or mandatory shifts during emergencies, seasonally caused circumstances, or special projects.
  • Supervise, train, and evaluate assigned staff.
  • Communicate clearly and concisely, both verbally and in writing.
  • Work with various cultural and ethnic groups in a tactful and effective manner.
  • Interact fairly and courteously with others.
  • Establish and maintain effective working relationships with those contacted in the course of work.

MISCELLANEOUS INFORMATION

Length of Probation:

All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more.

Bargaining Unit:

General

FLSA Status:

Non-Exempt

CLASS: 13113; EST: 9/2/1995; REV: 11/7/2024; REVWD: 11/7/2024;