Placer County

To supervise, plan and coordinate the day-to day operations and activities of an assigned section within the recording or elections divisions of the County Clerk/Recorder/Elections Office; to provide direct supervision over supervisory, technical and clerical staff; to coordinate assigned activities with other departments, divisions, outside agencies, businesses and the general public; and to provide highly responsible and complex staff assistance to higher level management staff.

The Clerk/Recorder/Elections Supervisor - Senior is distinguished from the Clerk/Recorder/Elections Supervisor by the senior level’s responsibility for serving as a second-level supervisor within a program area; positions at the senior level may also assume substantive and significant programming responsibility within a defined area or specialty.

Receives general direction from higher level management staff.

Exercises direct supervision over supervisory, technical and clerical staff.

Duties may include, but are not limited to, the following:

• Plan, direct and coordinate the organization, staffing, operations and activities of the Clerk, Recording, or Elections divisions of the County Clerk/Recorder/Elections Office.
• Participate in the development and implementation of goals, objectives, policies and priorities; recommend and implement resulting policies and procedures.
• Identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements.
• Direct, coordinate and review the work plan for assigned clerk, recording, or elections services and activities; assign work activities and projects; monitor workflow; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems.
• Select, train, motivate and evaluate assigned personnel; assign and review the work of subordinate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Assist with the supervision of assigned sections within the Clerk, Recording, or Elections divisions.
• Direct the acquisition and implementation of new technology, including the development of new or revised procedures and necessary communications and training.
• Participate in the development and administration of assigned section or program budget; forecast funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; recommend adjustments as necessary.
• Provide staff assistance to higher level management staff; participate on a variety of committees; prepare and present staff reports and other correspondence as appropriate and necessary.
• Research and monitor new laws, codes, ordinances, and/or regulations and determine impact on procedures within assigned area; interpret and explain the most complex laws and regulations related to area of assignment; develop programs and procedures to comply with new laws.
• Plan and implement the issuance and processing of forms and documents related to area of assignment.
• Collect and maintain statistical information relating to area of assignment; generate and analyze all computer-generated accounting and indexing reports.
• Direct the collection of cost data; oversee billing of invoices and claims for payment and the collection of fees.
• Research difficult customer service situations and assist in responding to the public, businesses, other agencies, and departments regarding services provided by assigned division.
• Initiate security procedures when needed; develop, implement and train staff on security procedures.
• Prepare and update written materials explaining policies, procedures and programs within the Clerk, Recording, or Elections divisions.
• Coordinate clerk, recording or elections activities with those of other divisions, outside agencies, and organizations.
• Interact with staff, management and all levels of government and private agencies including federal, state, county, and municipal city officials, companies and individuals, by providing information concerning office policy and procedures. 
• Attend and participate in professional group meetings; stay abreast of new trends and innovations pertinent to assigned program area and oversee outreach activities and/or public workshops.
• Develop, organize and complete special projects and related duties as assigned.

Experience and Training
Any combination of experience and training would likely provide the required knowledge and abilities are qualifying, A typical way to obtain the knowledge and abilities would be:

Experience:  Five years of increasingly responsible clerk, recording or elections experience, including two years of supervisory experience comparable to a Clerk/Recorder/Elections Supervisor with Placer County.

Training: Equivalent to an Associate degree from an accredited college or university with major course work in business administration, public administration or a related field.

Required License or Certificate:
May need to possess a valid driver's license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required.

Knowledge of:

• Functions, organization and procedures of the County Clerk/Recorder/Elections Department.
• Principles of supervision, training and performance evaluation.
• Operations, services and activities of the clerk, recording, or elections divisions.
• Proper research and analysis practices.
• Principles and practices of budget preparation and administration.
• Principles and practices of administrative and statistical report preparation.
• Office procedures, methods and equipment including computers and applicable software applications including word processing, spreadsheets and database programs.
• Specialized hardware and software systems within assigned area.
• Principles and practices of customer service and public relations.
• Advanced mathematical principles.
• Pertinent federal, state and local codes, laws, regulations and practices related to area of assignment.
• Legal terminology, procedures, documents, and forms applicable to area of assignment.
• Methods and techniques of researching documents, codes, laws, rules and regulations related to area of assignment.
• Cash handling procedures.
• Principles and practices of a safe working environment.

Ability to:

• Organize, implement and direct the operations of assigned section or program area.
• Supervise, direct and coordinate the work of lower level staff.
• Select, train and evaluate staff.
• Develop and implement programs and procedures to meet the goals of the assigned section or program area.
• Understand, interpret, and explain the more complex County clerk, recording, or election policies and procedures.
• Observe, identify and problem solve problems of operational and/or technical policy and procedures.
• Analyze work papers, statistical reports, historical data and legal text.
• Maintain security and confidentiality of restricted information.
• Respond to requests and inquiries from the general public.
• Perform advanced mathematical calculations.
• Prepare and monitor budget in assigned area.
• Ensure the provision of quality customer service in assigned area.
• Operate office equipment including computers and supporting software applications.
• Interpret and apply federal, state and local laws, codes and regulations.
• Plan and organize section or program work to meet changing priorities and deadlines; evaluate operational effectiveness. 
• Monitor and evaluate the projected needs for equipment, materials, supplies and staff.
• Direct the acquisition and implementation of new technology, including the development of new or revised procedures and necessary communications and training.
• Prepare clear and concise technical and administrative reports.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight.