Placer County

To perform difficult and complex administrative studies related to the organization and operation of assigned County departments, divisions, or programs and to assist in the formulation and implementation of administrative policies, procedures and technical solutions; to support a broad range of functional management duties for programs with department or Countywide impact. 

Staff Services Analyst I 
This is the entry level class in the Staff Services Analyst series.  This class is distinguished from the journey by the performance of the more routine tasks and duties assigned to positions within this series.  Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Employees work under general supervision while learning job tasks.

Staff Services Analyst II 
This is a full journey level class within the Staff Services Analyst series.  This class is distinguished from the Staff Services Analyst I by the assignment of the full range of duties.  Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit.  Positions in this class are flexibly staffed and are normally filled by advancement from the entry level.

This class is distinguished from the Senior Staff Services Analyst in that the latter receives general direction from departmental management, coordinates work studies across program areas and may have program responsibility, and may exercise direct supervision over professional staff.

This class is distinguished from the Administrative & Fiscal Officer series in that the latter has responsibility for implementing and maintaining the budget process and fiscal recordkeeping and reporting operations with day-to-day oversight and participation in fiscal/accounting and budget preparation/monitoring activities for assigned department/division.

Staff Services Analyst I
Receives general supervision from supervisory or management staff of assigned work unit/department and may receive technical and functional supervision from professional staff.  May exercise direct supervision over technical and clerical staff.|

Staff Services Analyst II
Receives direction from supervisory and management staff of assigned work unit/department and may receive technical and functional supervision from professional staff.

Exercises direct supervision over technical and clerical staff.  May exercise technical and functional supervision over professional staff.

Duties may include, but are not limited to, the following:

• Conduct and review analytical studies and surveys; formulate procedures, policies, and program alternatives; make recommendations on a broad spectrum of administrative and program-related topics.
• Develop and maintain cost analyses and program evaluations; perform a variety of special assignments; prepare complex analytical and statistical reports.
• Review and analyze proposed legislation and advise management on the impact or potential impact; assist with the coordination and development of related proposals, reports and other documentation.
• Assist in analysis of federal and state statutes and regulations; develop required responses and/or proposals for various state departments and various statewide associations applicable to assigned work unit or department.
• Develop or assist in the development of plans relative to new program implementation requirements.
• Assist with project management; maintain project resource repositories, lead requirements gathering for resolution of emerging issues, monitor project budgets and expenditures. 
• Draft, revise, and organize complex technical documents and communications. 
• Develop or assist in the development of statistical tracking systems and management reports for identification of trends, application of staff resources, application of funding or others as identified.
• Develop or assist in the development of administrative policies and procedures.
• Recommend and assist in the implementation of goals and objectives; establish schedules and methods for administrative functions; implement policies and procedures.
• Develop and maintain regulations, operating and/or technical procedure manuals.
• Design and recommend systems, procedures, forms and instructions for internal use.
• Develop or assist in the development of grant applications and grant reports.
• Participate in the administration, monitoring and evaluation of contracts; participate in negotiating contracts with outside vendors, consultants, or organizations; monitor fiscal and legal liabilities.
• Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary; prepare correspondence as needed.
• Participate in the selection of staff; provide or coordinate staff training; supervise, assign and review the work of clerical and technical staff; conduct performance evaluations.
• Prepare correspondence and reports; respond to questionnaires and surveys; establish and maintain files and records as appropriate.
• May represent the department at meetings as required.
• Build and maintain positive working relationships with co-workers, other county employees and the public, using principles of good customer service.
• Perform related duties as assigned.

Staff Services Analyst I

Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be: 

Experience: No experience required.

Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in public or business administration, government, political or social science or a related field.

Required License or Certificate:
May need to possess a valid driver's license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required.

Staff Services Analyst II

Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be:

Experience: Two years of increasingly responsible work experience conducting detailed analysis requiring the preparation and submission of findings with recommendations.

Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in public or business administration, government, political or social science or a related field.

Required License or Certificate:
May need to possess a valid driver's license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required.

Staff Services Analyst I

Knowledge of:

• Principles and practices of local government administration, organization, programs and functions.
• Principles of management, organization and staffing.
• Principles and practices of fiscal control.
• Principles and techniques of administrative analysis, including workload measurement, work flow and layout, work simplification and systems and procedure analysis.
• Principles and practices of supervision, training, and performance evaluation.
• Principles and practices of project management, analysis, and coordination. 
• Principles and practices of program performance measures, system analysis, and statistical measurements.
• Statistical methods and analysis and the use of statistics in reports.
• Report preparation.
• Research techniques, including the use of surveys and questionnaires.
• Computer systems, software, applications, and other department specific technical solutions. 
• Modern office practices, methods, and computer equipment/applications related to area of assignment.

Ability to:

• On a continuous basis, know and understand all aspects of the job; analyze work papers, reports, business process, systems and procedures, and special projects; analyze, interpret, and explain legislative and regulatory information; identify and interpret technical and numerical information; know laws, regulations, and codes; remember various rules and interpret policy; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time or in meetings; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight.
• Analyze problems; learn to identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
• Learn to understand and interpret complex rules and procedures.
• Learn to develop and implement policies, guidelines, and procedures.
• Learn the operations of multiple departments or divisions; assess needs and refer to appropriate technical solutions. 
• Analyze administrative and other management problems.
• Analyze budgets, grants, reports, and various proposals.
• Supervise, train and evaluate staff.
• Perform moderately complex mathematical and statistical calculations accurately.
• Determine effective method of research; compile data and present in form most likely to enhance understanding.
• Prepare effective questionnaires and survey instruments.
• Design forms and procedures.
• Work with various cultural and ethnic groups in a tactful and effective manner.
• Obtain information through interview; handle multiple assignments; deal firmly and courteously with the public.
• Analyze situations quickly and objectively and to determine proper course of action.
• Use a computer and standard office equipment. 
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Staff Services Analyst II

In addition to the qualifications for Staff Services Analyst I:

Knowledge of:

• Principles and practices of county administration, organization, programs and functions.

Ability to:

• Independently identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
• Understand and interpret complex rules and procedures.
• Develop and implement policies, guidelines and procedures.
• Assist in negotiating agreement between differing individuals and groups; gain cooperation through discussion and persuasion.