Placer County

(Unclassified)

To plan, direct, administer, and manage assigned operational unit and teams within the Human Resources Department; to develop, manage, monitor, and coordinate major and significant County-wide Human Resource services, projects and programs that require working with complicated logistics of interdepartmental and/or interagency cooperation; to develop and communicate Human Resource Department goals and performance standards; to identify and utilize data analytics to monitor and report progress in achieving goals and standards; to serve as a positive and motivational leader and a positive and cooperative team member; to participate in strategic planning, policy development and legislative analysis; and to represent the County in both external and internal contacts. 

The Human Resources Manager provides full second-line direct supervision to an operational unit of team(s) of management, supervisory, professional, technical, and clerical employees and assumes substantive and significant responsibilities for Countywide Human Resources programs, projects, and/or initiatives as well as the on-going support for assigned departments.

Receives general direction from the Director of Human Resources, Assistant Human Resources Director or his/her designee.

Exercises direct supervision over management, supervisory, professional, technical, and clerical personnel.

Duties may include, but are not limited to, the following:

For all assignments: 

• Serve as a subject matter expert in area(s) of specialty or designated responsibility; act as a resource to the Director of Human Resources, Assistant Director of Human Resources, Civil Service Commission, County Executive Officer, Board of Supervisors, departments, other public agencies, union business representatives, employees and the public.
• Identify, plan, implement, monitor, and evaluate programmatic goals, objectives, and priorities within area(s) of responsibility in a manner that is consistent with the County’s and department’s overall goals and objectives; develop strategies and tactics for the successful achievement of set goals and objectives; direct and coordinate the implementation of strategies; identify and evaluate data analytics to measure success.
• Plan, direct, manage and monitor various human resources, administrative and operational analyses, studies, surveys, and audits; manage and participate in the data collection with regard to needs assessments, benchmarking, classification and compensation, talent acquisition, succession planning, training and organizational development, performance evaluation, benefits administration, internal and external audits, and operational reviews of designated areas of specialty or responsibility.
• Provide policy, program, and procedural direction to assigned teams and area of responsibility; direct, manage, and monitor assigned teams; plan, prioritize and assign work activities of team members; act as a primary resource to assigned team members; provide input to team members regarding sensitive and/or complex issues; provide direction, goals, suggestions and guidance to team members.
• Oversee and monitor the operations and administration of teams; participate in staff selection; coordinate training; conduct performance evaluations; recommend discipline and maintain high standards to ensure efficient, professional operations.
• Develop, manage, implement and maintain major County-wide human resources initiatives, programs or projects; lead team in a positive and motivational manner; make recommendations and decisions with the long term benefit of the County in mind; coordinate interjurisdictional, interdepartmental, and/or other interagency activities; communicate to appropriate County resources and entities.
• Provide lead departmental support as assigned; serve as liaison between assigned departments and the Human Resources Department; review and analyze departmental operations, activities, and requests; review and analyze policies and procedures; assist in the identification of opportunities for improvement and development of new policies and procedures; provide recommendations within regulated and legislative parameters; project consequences of proposed actions.
• Assist and participate in the development and administration of the budget(s) for assigned work section(s) and program(s); support forecasting of funding needs, staffing, equipment, materials and supplies; monitor approved expenditures; assist/participate in the implementation of mid-year adjustments to expenditures.
• Serve as a positive and motivational team leader as well as a positive and effective member of a peer group; and, build and maintain positive working relationships with co-workers, other County employees and managers, and the community utilizing accepted principles of effective customer service.
• Direct and manage the work of consultants; assist in the preparation of requests for proposals, review bids, interview and select consultants; manage workflow, set expectations and priorities, and monitor outcomes; negotiate contracts.
• Maintain awareness of and participation in the external professional environment and resources to ensure the highest level of professional standards are applied to service delivery within the Human Resources Department.
• Represent the County of Placer and its Human Resources Department to the public and to other agencies in a positive and productive manner.
• Perform related duties as required.

In addition to the duties cited above, when assigned by the Director of Human Resources:

• Manage, lead, and represent the County in meet and confer sessions, disciplinary actions, and other employee/labor relations matters; provide guidance and advice on all aspects of talent acquisition, performance management, classification and compensation, and employee/labor relations to employees, managers, elected officials, and other stakeholders; develop, maintain, and implement policy/procedures including recommended changes or updates to the County Code and applicable Memorandums of Understanding (MOUs); review, monitor, and lead the work of management and professional staff in all aspects of talent acquisition and department support.
• Initiate and implement internal operating procedures, policies and controls; evaluate all benefit plans and providers and make recommendations for change; oversee the development of the annual budgets and monitor revenue and expenditure transactions; conduct fiscal analysis and prepare cost projections including labor proposals; oversee the technology function to assure that operational requirements are translated into system requirements for the purpose of enhancing the department’s use of technology; gather and provide data analytics in support of department and County critical success factors; coordinate and review the preparation of ordinances, legislation, and other documents
• Plan, direct, manage, and administer the County’s training plans, programs, and activities; coordinate the efforts of staff and consultants; manage and participate in the development of curriculum; approve class design and material; plan and support Countywide programs, including Employee Engagement and Wellness, Combined Giving Campaign, and Employee Recognition; administer the Tuition Reimbursement Program; participate in community consortiums and organizations; network in an effort to identify valid educational opportunities in the community; develop and implement effective marketing methods; plan, direct, and participate in career counseling activities.

Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be:

Experience: Five years of increasingly responsible experience in human resource administration, including two years of supervisory/management responsibility in designated area(s) to include benefit administration, payroll, talent acquisition, classification and compensation, employee/labor relations, learning and organizational development, workers’ compensation, leave management, or a related field.

Training: Equivalent to a bachelor’s degree from an accredited college or university with major course work in human resource administration, labor relations, public administration or a related field.

Required License or Certificate:
May need to possess a valid California driver's license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required

Knowledge of:

• Principles and theories of public administration including human resources administration, general administration, and fiscal management.
• Principles and practices of public administration, including organizational structure and service delivery systems of county government.
• Laws, regulations, codes and ordinances related to human resource management.
• Pertinent local, state, and federal laws, guidelines, regulations, and statutes.
• Standard and accepted modern research techniques, including the use of surveys and questionnaires.
• Principles and techniques of administrative analysis; organizational and management practices as applied to the evaluation of programs, policies and operational needs; and, policy and procedure development and implementation.
• Principles and practices of leadership, motivation, team building and conflict resolution.
• Current technology and trends in the profession; computer software, including word processing, spreadsheet, presentation and database applications.
• English usage, spelling, punctuation, and grammar.
• Communication techniques required for gathering, evaluating and transmitting information and directing group discussions.
• Principles and practices of general and statistical research, analysis and presentation.
• Principles and practices of supervision, training, and personnel management.
• Basic principles and practices of public finance, budgeting, and fiscal control.

Ability to:

• Apply knowledge in a specific field/area to the needs of the County; coordinate Human Resource Department services with County departments and public/private agencies; ensure that department activities conform to Federal, State, and local laws and regulations.
• Apply the principles and practices of motivation, team building and conflict resolution; effectively handle situations which require a high degree of sensitivity, tact and diplomacy.
• Determine effective method of research; research, analyze, evaluate, and compile varied information and data, either in statistical or narrative form; summarize complex problems; and present in form most likely to enhance understanding.
• Analyze administrative and management practices, identify opportunities for improvement and alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
• Obtain information through interview; handle multiple assignments; and deal firmly and courteously with the public.
• Prepare executive level correspondence and reports, statistical data, forms, questionnaires, and surveys.
• Independently interpret and apply pertinent local, state and federal laws, guidelines, and regulations; develop and implement department policies and procedures.
• Analyze situations quickly and objectively, apply appropriate elements of decision-making and determine the proper course of action.
• Establish and maintain effective working relationships and communicate effectively with a wide variety of elected officials; management; employees; employee representatives; representatives of other agencies.
• Work with various cultural and ethnic groups in a tactful and effective manner.
• Communicate clearly and concisely, both orally and in writing.
• Function as a productive and positive team member and effective team leader.
• Use a computer, keyboard and other current technology.
• On a continuous basis, know and understand all aspects of assigned job; intermittently analyze work papers, reports and special projects; explain and interpret policies and programs; know laws, regulations and codes; observe performance and evaluate staff; problem solve divisional issues.
• On a continuous basis, sit at desk and in meetings for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and communicate through written means, lift light weights.