Placer County

(Unclassified)

To plan, organize, direct and review the activities and operations of the Department of Child Support Services including providing professional supervision to legal staff; to coordinate assigned activities with other departments and outside agencies; and to provide highly responsible and complex administrative support to the County Executive Officer.

The Director level recognizes classes with full responsibility for the administration of a County department.

Receives policy direction from the County Executive Officer, Board of Supervisors, and California State Department of Child Support Services.

Exercises direct supervision over professional, technical, and clerical personnel.

• Develop, plan and implement Department goals and objectives; recommend and administer policies and procedures.
• Coordinate Department activities with those of other departments and outside agencies and organizations; provide staff assistance to the County Executive Officer and Board of Supervisors.
• Direct, oversee and participate in the development of the Department's work plan; assign work activities, projects and programs; monitor workflow; review and evaluate work products, methods and procedures.
• Supervise and participate in the development and administration of the Department budget; direct the forecast of funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement mid-year adjustments.
• Select, train, motivate and evaluate personnel; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures; maintain discipline and high standards necessary for the efficient and professional operation of the Department.
• Consult and cooperate with the California Department of Child Support Services, County department managers, advocacy groups on all aspects of child support services, community outreach; discuss problems, develop alternatives and strategies for dealing with those problems; assist in implementation of solutions, as necessary.
• Advise members of the public and of local law enforcement agencies of legal procedures pertaining to child support services.
• Represent the Department to outside agencies and organizations; participate in outside community and professional groups and committees.
• Research and prepare technical and administrative reports and studies; prepare written correspondence as necessary.
• Build and maintain positive working relationships with the California Department of Child Support Services, co-workers, other County employees and the public using principles of good customer service.
• Perform related duties as assigned.

Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions and lifting various materials and supplies.

Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be:

Experience: Five years of increasingly responsible experience in a public agency, including three years of administrative and management responsibility.

Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in business or public administration, psychology, sociology, legal studies or related fields.  A master's degree or juris doctorate is preferred.

Required License or Certificate:
May need to possess a valid driver's license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required.

Knowledge of:

• Principles and practices of leadership, motivation, team building and conflict resolution preferably in a child support program.
• Pertinent local, State and Federal laws, rules and regulations.
• Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs.
• Principles and practices of organization, administration and personnel management.
• Principles and practices of budget preparation and administration.
• Principles of supervision, training and performance evaluation.
• Managing automation efforts including the direction of systems development, maintenance, operational efforts and hardware and software inventory.

Ability to:

• Plan, direct and control the administration and operations of the Child Support Services Department.
• On a continuous basis, analyze budget and technical reports; interpret and evaluate staff reports; know laws, regulations and codes; observe performance and evaluate staff; problem solve Department related issues; remember various rules; and explain and interpret policy.
• On a continuous basis, sit at desk and in meetings for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and communicate through written means.
• Develop and implement Department policies and procedures.
• Analyze and implement program mandates.
• Gain cooperation through discussion and persuasion.
• Successfully develop, control and administer Departmental budget and expenditures.
• Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
• Interpret and apply County policies, procedures, rules and regulations.
• Communicate clearly and concisely, both orally and in writing.
• Supervise, train and evaluate assigned personnel.
• Establish and maintain effective working relationships with those contacted in the course of work including diverse interest groups including advocacy groups and other governmental organizations.

Length of Probation:
This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment.

Bargaining Unit:
Unclassified management