Document Solutions Technician

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Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department.

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For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website.

To operate a variety of printing presses and other specialized equipment; perform complex and varied printing assignments; and perform complex Document Solutions operations.

This is the journey level class in the Document Solutions Worker series. This class is distinguished from the Document Solutions Worker class by the performance of the more technical or complex duties assigned, including operation of the more advanced printing equipment and procedures used.  Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

 This class is distinguished from the Senior Document Solutions Technician in that the latter is a lead position, providing technical and functional supervision.

Receives general supervision from higher-level supervisory or management staff and technical and functional supervision from the Senior Document Solutions Technician.

• Operate, maintain, and set up a variety of printing presses.
• Adjust paper feeds and guides for various types, weights, and sizes of paper stock; prepare offset printing plates; ink and adjust rollers; regulate ink and repellant flow; operate and adjust a full range of duplicating equipment in the reproduction of multicolor printing.
• Count and maintain warehouse inventory; maintain accurate production records; maintain digital and hard copy filing systems for printing jobs of all County departments.
• Review inventory counts, print jobs, and other work product for accuracy and quality purposes.
• Provide thorough customer assistance and consultation in the area of job preparation and estimating, including creative ideas, paper/ink/toner selection, cost saving strategies, and suggestions.
• Process a variety of masters and digital files for printing operations.
• Preflight job files to ensure accuracy and print quality.
• Operate the full range of equipment used in Document Services operations, including desktop publishing and high-speed copying equipment, folding, collating, electric stapling, paper cutting, binding, and paper drilling, as well as offset plate makers, automated mail processing and mail manifest equipment, forklift, etc.
• Perform maintenance and troubleshoot equipment malfunctions and problems.
• Assist in training assigned personnel on the use of equipment.
• Build and maintain positive working relationships with coworkers, other County employees, and the public using principles of good customer service. 
• Perform related duties as assigned.

Work is typically performed in an indoor office and/or warehouse environment with moderate to loud noise levels and controlled temperature conditions. Position requires travel to and from other locations in a variety of outdoor weather conditions.

Experience: Two years of increasingly responsible experience in the operation and maintenance of a variety of printing, desk-top publishing, graphic design, bindery, and/or mail processing equipment.

Training: Equivalent to the completion of the twelfth grade.  Additional specialized training in graphic arts, or a related field is desirable.

Knowledge of:

• Procedures and operations of the print shop, bindery, and mail room.
• The operation, adjustment, and maintenance of the full range of printing, mail services, and related equipment, including printing presses, high speed copying equipment, and automated mail processing and mail manifest equipment.
• The operation of personal computer systems and various types of software used in desktop publishing.
• File maintenance, typesetting, and mechanical preparation, pre-press printing functions, cost estimating, and copy editing activities.
• Modern printing methods and techniques, including the proper use of inks, toners, chemicals, and other materials used in reproduction work.
• Principles and practices of work safety.
• Principles and practices of effective customer service.
• Principles and practices of maintaining confidentiality of information.

Ability to:

• On a continuous basis, know and understand operations and observe safety rules.  Intermittently analyze equipment problems; analyze and interpret work orders; operate complex printing equipment; and explain jobs to others.
• Intermittently, sit while studying or preparing reports; bend, squat, climb, kneel, and twist when performing operation of equipment; perform simple and power grasping, pushing, pulling, and fine manipulation; and lift moderate weight.
• Safely operate an automobile, light truck or van, and forklift.
• Make major adjustments and perform maintenance procedures for duplicating machines.
• Perform a wide range of complex printing and bindery work.
• Recognize issues of a confidential nature and handle appropriately.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Carry out oral and written directions with minimal supervision.
• Communicate clearly and concisely, both orally and in writing.
• To learn and familiarize self with County requirements used in duplicating and printing of various types of materials.

Training & Experience Rating (100%)

Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list.

Length of Probation:

• All permanent appointments from open eligible lists to positions in the classified service shall serve a probationary period of twelve (12) months or two thousand eighty (2,080) hours, whichever is more.

Bargaining Unit:

• General

Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S.  For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn.

The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied.

Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over),  marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation.