Administrative Clerk - Journey

Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov.

Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department.

Click here to view Placer Public Employees Organization (PPEO) benefits.

For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website.

To perform a wide variety of general clerical and routine administrative support duties related to the function and department assigned.

This is the full journey level class in the Administrative Clerk series and is distinguished from the Administrative Clerk - Entry level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise.  

Receives general supervision from management, professional or supervisory staff, and may receive technical and functional supervision from higher-level clerical staff.

Duties may include, but are not limited to, the following:

• Perform general clerical duties related to assigned functional area.
• Type, proofread and process a variety of documents and forms including general correspondence, memos, and statistical charts from rough draft, recordings, or verbal instruction.
• Act as a receptionist; answer the telephone and serve as the first point of contact for the general public; respond to questions and provide information on department and assigned program policies and procedures.
• Issue, receive, type and process various applications, permits and other forms; register participants in County sponsored programs.
• Process bills and collect fees, permits, and licenses; record payments and send delinquent notices as necessary.
• Operate standard office equipment including word processing applications as assigned; may perform duties on computer spreadsheet programs; operate stand-alone computer software programs as related to assigned area.
• Schedule inspections and/or other appointments as assigned.
• Attend meetings for the purpose of making notes; prepare and distribute meeting summaries.
• Perform a wide variety of clerical work including filing, billing, and checking and recording information on records.
• Sort and file documents and records, maintaining alphabetical, index, and cross-reference files.
• Maintain a variety of statistical records; check and tabulate statistical data; prepare routine statistical reports.
• Receive, sort, and distribute incoming and outgoing mail.
• Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service.
• Perform other job-related duties as assigned.

Experience and Training

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

Experience: Two (2) years of experience performing duties comparable to that of an Administrative Clerk - Entry for Placer County.

Training: Equivalent to the completion of the twelfth grade.

Required License or Certificate:
May need to possess a valid driver's license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required.

Knowledge of:

• English usage, spelling, grammar, and punctuation.
• Principles of customer service and reception techniques.
• Basic office methods and equipment including filing and computer systems.
• Basic mathematical calculations.
• Basic computer software and keyboarding.
• Organization, procedures and operating details of the County departments to which assigned.

Ability to:

• On a continuous basis, know and understand all aspects of the job; understand, identify, interpret, explain, apply, recall, and problem solve office practices, policies, and procedures; analyze situations and determine proper course of action; work under time pressure and complete a high volume of tasks with frequent interruptions; manage multiple tasks and projects simultaneously and quickly switch between tasks; focus on a single task for long periods of time.
• On a continuous basis, sit at desk and/or stand at counter for long periods of time.  Intermittently walk, twist, stoop, squat, kneel, bend, push, pull, and climb, to reach equipment surrounding desk, or other office equipment, files. or supplies; perform simple grasping and fine manipulation; speak, use telephone, write and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; lift light weight.
• Learn the organization, procedures and operating details of the County department to which assigned.
• Perform routine clerical work including maintenance of appropriate records and preparation of general reports.
• Verify and check files and data.
• Understand and carry out both oral and written directions.
• Count and perform routine mathematical calculations.
• Learn to use a personal computer and office equipment necessary for successful job performance.
• Maintain confidentiality.
• Type accurately at a speed necessary for successful job performance.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Work with various cultural and ethnic groups in a tactful and effective manner.
• Use a personal computer and office equipment necessary for successful job performance.
• Schedule appointments and register participants in training programs.
• Take notes and prepare meeting summaries.
• Organize tasks and determine priorities in order to meet assigned deadlines.
• Interpret, explain and apply operating policies, rules, and procedures of an assigned function.
  
  

Training & Experience Rating (50%)

Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list.

Online Examination (50%) - The Online Examination is tentatively scheduled for the week of November 11, 2024.

After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification.

Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted.

The online examination has been tentatively scheduled for the following dates:

Week of November 11, 2024

Week of January 13, 2025

Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S.  For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn.

The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied.

Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here.

Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over),  marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation.