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Unique USA, Inc. - Customer Satisfaction Specialist and Warehouse

Post Hire Training

Recruitment #10-181-01

Introduction

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is assisting with the recruitment and training for

 

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Unique USA is a supplier of floor coverings. Headquartered in Fort Mill South Carolina, Unique USA ships tens of thousands of rugs worldwide every month from its global network of distribution centers. Employment opportunities exist at our various locations.

Click each link below for more information and to apply.  You will be taken to another site. 

Customer Service Representative - The Customer Service Representative is responsible for answering customers calls, live chats and emails about our products, after-sales calls, as well as taking orders and troubleshooting customer issues. The Customer Service Representative serves as the primary contact with our customers acting as an advocate for their needs, seeking best-fit solutions with a personal touch. The Customer Service Representative is responsible for managing Unique Loom customer satisfaction by providing exemplary proactive and reactive communication. The Customer Service Representative will be assessed by their adherence to Unique Loom’s service values, their passion for service, their obsession with quality, communication skill, professionalism, and drive for personal and professional growth.



Warehouse Associate - Provide a positive experience for our end customers purchasing rugs.  Perform an array of functions to include receiving, processing incoming stock and materials, picking and filling orders, packing and shipping, organizing, and retrieving inventory in the warehouse.

Links to apply:




What we offer:
  • Bi-weekly pay and productivity/performance-based bonus plan100% 
  • Paid Medical and other options to choose from
  • Vision, Dental, Life, Short & Long Term
  • Matching 401k
  • 1.5X Hourly rate for working Holidays
  • Tickets to work, Employee Discounts



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