Pet Supplies Plus, LLC - Human Resources Manager

Post-Hire Training

Recruitment #10-824-02


is assisting with the recruitment and training for

Pet Supplies Plus

Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 620 locations in 39 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.

Pet Supplies Plus is ranked No. 20 overall in Entrepreneur Magazine's 2022 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit

Potential employment opportunities exist for:

Human Resources Manager   


Are you a Human Resources Leader looking for an opportunity to integrate all aspects of being an HR Manager to help drive the business?  Are you nuts about pets?  This could be the place for you! 
The Human Resources Manager, reporting to the SVP of HR, is responsible for providing strategic and tactical HR support to the Pet Supplies Plus Orangeburg, South Carolina Pet Depot team.  Did we mention that we call our Distribution Centers, Pet Depots?  This business partner will understand PSP distribution operations and how it fits into the overall strategic plan for PSP which is not just a distributor but also a retailer, wholesaler, and a franchisor.
This position will assist in design, implementation and administration of PSP workforce planning, staffing, on-boarding, compensation, benefits, team member relations, performance management, safety and organizational development programs including team member engagement.

Primary Responsibilities include:
  • Serve as the HR business partner in support of strategic objectives by understanding the business and serving as an advisor, and coach to management.
  • Assist in the development and execution of key organizational development programming to advance the overall capability of South Carolina Pet Depot team members.
  • Develop and lead the annual team member engagement plan for the South Carolina DC.
  • Serve as the primary contact for team member relations activities including conflict resolution, policy compliance and fostering open communication.
  • Provide guidance and training to managers and team members in the DC regarding PSP policies and procedures to ensure compliance with Local, State and Federal guidelines.
  • Lead the South Carolina Pet Depot safety team to promote a safe work environment.
  • Lead and develop human resources support staff including HR Coordinator and Operations Trainer.
  • Serve as a resource for HR programs or projects to complete ROI analysis, project plans, process development, program implementation and ongoing administration.
  • Collect, analyze, and report on data to support Human Resources metrics.
  • Prepare team member communications regarding compensation, benefits, engagement, and company policies.

Requirements include:
  • BA/BS degree in Human Resources, Master’s Degree Preferred
  • 5+ years of progressive HR generalist experience
  • Strong knowledge of local, state, and federal employment laws
  • Previous experience in distribution, preferably in retail
  • Demonstrated ability to influence and coach at all levels
  • Ability to be flexible and successfully handle multiple priorities in a fast-paced environment
  • Proficient in MS Word, Excel, and PowerPoint
  • Strong verbal and written communication skills

For more information or to apply online, click Here.

An Equal Opportunity Employer
Pet Supplies Plus provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.