CASE DATA CLERK (#BN3 )

$24.73-$30.92 hourly / $4,286.00-$5,359.00 monthly / $51,438.40-$64,313.60 yearly

Under general supervision reviews source documents for accuracy and consistency with information in the Case Data Systems and all interfacing State wide automated systems; assigns appropriate case numbers; inputs transaction data; issues immediate need MediCal cards; and to do related work as required.

These positions are distinguished by their responsibility to ensure that specific client information is accurate and consistent in the Case Data System and all interfacing State wide systems to establish appropriate/timely client benefit distribution. Incumbents use knowledge of established State/County codes to perform on-line transactions to update client information in Case Data Systems, MediCal Eligibility Data System and other State automated systems. This class differs from the Senior Case Data Clerk in that Senior Case Data Clerks review source documents prior to input for completeness, proper coding and proper placement of entries, necessary authorization and conformance with applicable rules and regulations. Additionally the Senior Case Data Clerks provide assistance to departments in Case Data Systems' data processing procedures.

Reviews data input documents for accurate case numbers, service codes and client personal data; researches cases in Case Data System and all other State wide automated systems to determine previous client case history and to ensure information is accurate and consistent in all systems; issues case numbers; codes and performs online transactions to all systems to create/terminate history; make changes, request MediCal cards and labels; determines case data discrepancies and works with Eligibility Workers to correct; verifies that client information is consistent with systems data and data on client MediCal cards before cards are issued; makes corrections; maintains logs, inventories and files; provides procedure information directly to clients when issuing emergency MediCal cards; maintains client record confidentiality; releases specific eligibility information on clients to appropriate providers and agencies.

Knowledge:

• Working knowledge of clerical functions related to automated data processing systems;
• Some knowledge of office record-keeping procedures and practices
• Some knowledge of terminal keyboard desirable.

Ability to:

• Perform clerical work requiring attention to detail, accuracy and speed;
• Recognize data discrepancies and initiate actions with others to correct discrepancies;
• Learn and apply specific codes and procedures and use of coding manuals;
• Establish and maintain cooperative working relationships with departmental personnel and others contacted in the course of work;
• Maintain client record confidentiality;
• Establish priorities and schedule work to meet deadlines;
• Assist clients by providing procedural information.

Training and Experience:

Any combination of training and experience, which would provide the required knowledge and abilities, is qualifying. A typical way to obtain these knowledge and abilities would be:

One year of experience in general office work with demonstrated possession of the knowledge and abilities listed above.

Formal general office clerical training may be substituted for up to six months of the required experience on an hour-for-hour basis.