MENTAL HEALTH SUPERVISING CLIENT SPECIALIST (#SK8 ) We are currently accepting applications for this position. To apply, please close this pop-up window and then click on the link for Employment Opportunities. $46.64-$58.98 hourly / $8,084.00-$10,223.00 monthly / $97,011.20-$122,678.40 yearly
Definition
Under direction, supervise,
coordinate, and participate in the work of a mental health program unit and
assist in the development, implementation, and administration of assigned
programs/projects; and do other work as required.
Distinguishing Characteristics
This is the supervisory level in the
professional Mental Health series. Incumbents in this classification supervise
and evaluate the work of professional employees and assist in managing and
directing a program area while also providing advanced journey level
professional services to clients. This classification requires an advanced
level of professional knowledge and skills in a specialized area of mental
health care. The Mental Health Supervising Client Specialist class is
differentiated from the lower-level classification of Senior Mental Health
Client Specialist in that the former supervises and directs other licensed
professionals. This classification differs from the Mental Health Program
Manager in that the latter has a broader scope of responsibility, which
includes multiple program areas, budgeting and contracts.
Typical Tasks
Supervise, train and evaluate
professional and support staff in an assigned program area; assist in the
management and administration of an assigned program area such as case management,
children's or adult services, geriatrics, or crisis intervention; participate
in providing professional services of assigned program area in the case of high
demand work load and/or providing necessary back up to staff to ensure maximum
client support in a variety of settings including office and field; conduct
individual, group and family psychotherapy or other rehabilitation methods
using accepted diagnostic and assessment procedures and long term therapy or
rehabilitation as deemed necessary; diffuse situations involving combative
clients; facilitate and participate in case conferences and team meetings to
review individual needs and service plans; act as liaison between assigned
program area and other Agency programs, community resources and State and
Federal programs; work with other agencies to identify, promote and develop
needed health care services, including providing information and education,
coordinating programs and services, serving as resource person; assist in the
development and implementation of programs and/or special projects; provide
skilled professional input and review of annual plans for quality case
management; research, analyze, coordinate, implement and evaluate professional
services needs; develop procedures for administrative and professional services
for assigned unit in accordance with established policies, Agency priorities
and client needs; identify potential or actual programmatic/operation problems
and assist in developing solutions; serve as liaison between assigned staff and
administration in coordinating needs, priorities and information; prepare a
variety of reports and records both for administrative and professional
purposes; monitor program budget and contracts for program assignment;
represent Program Manager at meetings, conferences and committees as necessary
and as assigned; and may provide vacation or temporary relief for other
classes.
Employment Standards
Knowledge of:
Thorough knowledge of:
- Psychological and social aspects and characteristics of
emotional disturbances and mental illness.
- Principles and methods of counseling and the accepted
techniques for assessing psycho-social behavior.
- Human behavior and development.
Working knowledge of:
- Appropriate community resources.
- Problems and needs of mentally ill and socially
disturbed individuals.
- Pertinent laws and regulations regarding health and
social service programs laws and regulations as they pertain to clients'
legal rights.
- Pharmacology of medications and psychotropic drug
treatment.
- Some knowledge of:
- Principles and techniques of supervision including
staffing, employee motivation and development, planning and organizing workload.
- Principles and development of case management and
rehabilitative services.
- Principles of care system design and service delivery.
Ability to:
- Assess and diagnose all types of client behavioral and
emotional actions/problems, and develop and implement effective and
appropriate treatment plans.
- Conduct effective and appropriate individual and group psychotherapy
on an on-going basis.
- Supervise, train, evaluate and motivate assigned
professional and support staff.
- Implement Agency policies and procedures as they relate
to proper management and administration of programs and client services.
- Learn Agency's policies and procedures as they relate
to employee supervision, training and evaluation.
- Establish and maintain a variety of personnel and
administrative records, case notes, client records, and other required
documentation.
- Prepare and present a variety of periodic and special
reports of both a professional and administrative nature.
- Communicate effectively in both oral and written form,
including expressing complex and technical terminology and concepts in an
understandable and non-threatening manner.
- Establish and maintain effective working relationships
with those contacted in the performance of required duties.
- Monitor budgets and contracts.
- Perform Short-Doyle MediCal and MediCare utilization
review and quality improvement functions.
- Distinguish speech and non-speech sounds in noisy
environments.
- Lift objects such as boxes of belongings and move
furniture weighing up to fifty pounds.
- Restrain combative clients who may require physical
strength and stamina.
- Stand and walk for extended periods of time may be
required for some positions.
Education and Experience:
Any combination of education and
experience, which would provide the required knowledge and abilities, is
qualifying, unless otherwise specified. A typical way to obtain the knowledge
and abilities would be:
Possession of a Master's Degree with
a major in Social Work, Psychology, Psychiatric Nursing, Marriage, Family and
Child Counseling, Registered Nursing, Certificate of Occupational Therapy, or
closely related behavioral science field which has included completion of a
university approved internship, preferably a clinical internship, in a mental
health agency. AND
The equivalent to one year of
experience at the level of Senior Mental Health Client Specialist providing
treatment, counseling, or case management services to clients in a mental
health setting, including some supervisory or lead experience. OR
Qualification as a Certified
Occupational Therapist or a Licensed Registered Nurse and five years of
experience in mental health service delivery including some supervisory or lead
experience.
Special Requirements, Conditions:
License Requirements: Possession of
a valid California classes C driver license or the ability to obtain suitable
transportation, which is approved by the appointing authority. Possession of
one of the following licenses issued by the State of California: Licensed
Professional Clinical Counselor (LPCC), Licensed Clinical Social Worker (LCSW);
Marriage and Family Therapist (MFT); Registered Nurse (RN); Clinical
Psychologist; or Occupational Therapist (OT). If licensed in another state,
incumbent must obtain the appropriate license issued by the State of California
within twenty-four months from the date of employment.
Background Investigation:
Fingerprinting is required.
Special Working Conditions: All assignments: Exposure to offensive odors such as
unwashed people and clothes, human and animal feces; the possibility of
infections which may cause chronic disease or death may occur in the course of
physical interventions to control client behavior; hostile or violent individuals.
Juvenile Hall and Acute/Emergency Services assignments: Exposure to noise, such
as people yelling. Children's Service assignment: Exposure to disturbing
material, such as photos of abused children; allergens such as poison oak,
insect stings or bites, and pollens. Note: Persons in this classification may
be assigned to positions with any of the above working conditions on an
emergency, as needed basis.
Other Special Requirements: Availability to work a flexible schedule, including
evenings, weekends, holidays and on an emergency, as needed basis, which may
include 24 hour "on-call" availability.
Miscellaneous
Bargaining Unit: 41
EEOC Job Category: 02
Occupational Grouping: 50
Workers' Comp Code: 0290
Analyst: JS
CLASS: SK8; EST: 10/1/1990; REV: 4/1/1995;