|Date Opened||2/9/2018 3:30:00 PM|
|Filing Deadline||2/23/2018 11:59:00 PM|
|Salary||$3,997 - 5,054 / Month|
|Job Type||Open & Promotional|
THE JOB: Under general supervision, perform interviews and office investigations to obtain factual information for the purpose of securing child support; identify and locate absent parents, their income sources and assets; monitor cases; and do related work as required.
THE REQUIREMENTS: Any combination of education and experience which would provide the required knowledge and abilities is qualifying, unless otherwise specified. A typical way to obtain these knowledge and abilities would be:
One year of journey level clerical experience involving some public contact.
SPECIAL REQUIREMENTS: Special Working Conditions: Exposure to possible hostile reactions from Child Support clients; physically and mentally capable of performing the position's essential functions as summarized in the typical tasks section of the job specification. Fingerprint/Background Investigation: Ability to pass a background investigation. Fingerprinting is required.
Knowledge: Working knowledge of record keeping practices; methods of organizing work; and interviewing techniques for gathering factual data. Some knowledge of common legal terminology, legal documents and legal procedures for enforcing payment of child and spousal support; methods and techniques used to locate assets, income and absent parents; how to access and input data into a computer; and word processing.
Ability to: Interview complainants and others to gather factual information; learn common legal terminology, types of documents and legal procedures used in child support; read, understand, explain and apply basic laws and regulations; make accurate arithmetic computations; establish priorities and schedule work to meet deadlines; establish effective rapport with client populations and others to obtain confidential information and elicit cooperation; maintain systematic and accurate records; communicate effectively orally and in writing; operate a computer terminal to input and access information; and learn word processing.
THE EXAMINATION: Your application and supplemental questionnaire will be reviewed to determine if you have met the education, experience, training and/or licensing requirements as stated on the job announcement. If you meet these criteria and are one of the best qualified, you may be required to compete in any combination of written, oral and/or performance examinations or a competitive evaluation of training and experience as described on your application and supplemental questionnaire. You must pass all components of the examination to be placed on the eligible list. The examination may be eliminated if there are ten or fewer qualified applicants. If the eligible list is established without the administration of the announced examination, the life of the eligible list will be six months and your overall score will be based upon an evaluation of your application and supplemental questionnaire. If during those six months it is necessary to administer another examination for this job class, you will be invited to take the examination to remain on the eligible list.
HOW TO APPLY: Apply Online Now! Click on the link below; or print out an application and supplemental questionnaire and mail/bring them to: Santa Cruz County Personnel Department, 701 Ocean Street, Room 510, Santa Cruz, CA, 95060. For information, call (831) 454-2600. Hearing Impaired TDD/TTY: 711. Applications will meet the final filing date if received in one of the following ways: 1) In the Personnel Department by 5:00 p.m. on the final filing date, 2) Submitted online before midnight of the final filing date.
Women, minorities and people with disabilities are encouraged to apply. If you have a disability that requires test accommodation, please call (831) 454-2600.
To comply with the 1986 Immigration Reform and Control Act, Santa Cruz County verifies that all new employees are either U.S. citizens or persons authorized to work in the U.S.
NOTE: The provisions of this bulletin do not constitute an expressed or implied contract.
An Equal Opportunity Employer