7368 Senior Communications Systems Technician
|Department||Airport - San Francisco International|
|Date Opened||8/3/2016 08:00:00 AM|
|Filing Deadline||8/16/2016 5:00:00 PM|
|Salary||$60.31 - $73.31/hour; $10,454.00 - $12,708.00/month; $125,450.00 - $152,490.00/year|
|Job Type||Permanent PBT|
Amended on 8/4/16 to reflect the additional background check process required for this position.
This is a Position Based Test administered in accordance with Civil Service Rule 111A.
SFO is a world-class, award-winning airport serving more than 50 million guests each year. SFO offers non-stop flights to 44 international airports on 38 international carriers. The Bay Area's largest airport also connects non-stop with 78 U.S. cities on 13 domestic airlines. In 2015, the Airport, an enterprise department of the City & County of San Francisco, accounted for $7.8 billion in business activity and supported nearly 39,400 direct jobs.
SFO’s mission is to provide an exceptional airport in service to our communities and is committed to redefining air travel. SFO has embarked on the renovation of Terminal 1, the largest project in the Airport’s 10-year, $6.1 billion Capital Improvement Plan. To learn more, visit: http://www.flysfo.com.
Under direction, the Senior Communications Technician performs a wide variety of skilled technical maintenance, testing, installation and repair work on complex wireless and networked communications equipment to support a wide variety of emergency communications systems; supervises the activities of subordinate staff engaged in such work; maintains records and documentation of wireless network; makes contact with representatives of other city departments and outside agencies in connection with radio and communications equipment maintenance.
The Senior Communications Systems Technician’s duties and responsibilities include but are not limited to:
· Receives work orders, plans, assigns, and schedules work of staff engaged in the maintenance and repair of communication systems and equipment.
· Supervises and evaluates performance of staff; inspects maintenance and repair work to assure compliance with instructions and departmental methods and procedures.
· Requisitions, issues and maintains records of materials, tools and supplies received and used in communication system maintenance and repair operations.
· Maintains and implements departmental processes, policies and procedures.
· Designs, estimates, writes specifications, and implements communication equipment projects.
· Consults with representatives of other city departments and outside agencies regarding maintenance issues of communication systems.
· Maintains the airport radio systems technical library materials.
· Investigates complaints of inoperative communication systems and makes necessary reports/repairs.
· Monitors and analyzes equipment for malfunctions and corrects most complex maintenance problems; when necessary, notifies appropriate authorities to make necessary repairs.
· Ensures that Federal Communications Commission rules and regulations are adhered to in the installation, maintenance and repair of radio and communication equipment.
· Enforces codes for safe practices and provides training and development for subordinates.
1. Six (6) years of journey level electronics technician experience, which must have included the installation, repair, and maintenance of a broad range of electronic communications systems and equipment; AND
2. Possession of a Federal Communications Commission (FCC) General-Class Radio-Telephone Operator's License OR an APCO Certificate of Competency (Associated Public Safety Communications Officers) OR a NABER Certificate (National Association of Business and Educational Radio); position at Airport requires FCC license; AND
3. Possession of a valid driver's license.
Substitution: Coursework in electronic communications technology from an accredited college or university may substitute for up to a total of two years of the experience requirement, prorated as follows: one year = 30 semester/45 quarter units.
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
• Excellent verbal, written, and interpersonal communication skills to engage effectively with all levels of the organization.
• Demonstrates superior project management skills and innovative thinking to effectively develop and implement work order and inventory management systems.
• Experience in a large complex organization (i.e. airport environment, enterprise organization with diverse departments, and/or city, county, state, federal agency).
• Demonstrates technical expertise and change management necessary to support the capital improvement plans.
Note: One year full-time employment is equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
How To Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
· Select the desired job announcement
· Select “Apply” and read and acknowledge the information
· Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
· Follow instructions on the screen
Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.
Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Andrea Caporale, by telephone at 650-821-2050, or by email at firstname.lastname@example.org.
Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456
Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer’s authorized representative. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to provide the required verification, or request for waiver when requested may result in rejection of application.
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.
Supplemental Questionnaire (Weight 100%): Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. The Supplemental Questionnaire is designed to measure the knowledge, skills and/or abilities in job-related areas required for the position which may include but not be limited to: knowledge of electronic communication systems and its maintenance, repair methods and procedures and their application to practical field problems and equipment related to such repairs; such equipment includes transmitter dispatch consoles, antenna systems, mobile radios, and related equipment; ability to interpret schematic diagrams and layouts and knowledge of FCC rules and regulations related to the foregoing; the applicable safety practices and procedures relevant to communication systems work, including radio transmission facilities; ability to deal tactfully and effectively with representatives of other city departments and other personnel; communicate clearly, effectively and tactfully with subordinates, members of the staff and other city departments, and the general public orally, including assigning work and enforcing regulations to staff, coordinating with other units, and responding to concerns of the public; communicate clearly to write installation specifications, reports to management, and training presentations; plan, assign, coordinate and inspect the activities of subordinate personnel, including training of subordinates as necessary; identify problems and to gather, interpret and analyze information from appropriate sources to formulate and execute effective solutions; perform basic arithmetic functions to measure and complete work assignments and estimate cost of repairs and maintenance.
A passing score on the Supplemental Questionnaire Evaluation must be achieved in order to be placed/ranked on the Eligible List.
Note: Applicants who meet the meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.
Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.
Medical Examination: Prior to appointment, eligible candidates must successfully pass a medical examination to determine their ability to perform the essential functions of the job.
Customs Clearance: This position requires that the incumbent be qualified for unescorted access to the San Francisco International Airport U.S. Customs Security Area. An application for a U.S. Custom Access Seal may be submitted to Customs ONLY after employment has commenced. Employment in this position requires that the incumbent submit an application for, successfully acquire and maintain a Customs Access Seal. Per Civil Service Commission Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the examination announcement for this examination. Failure to acquire or maintain customs access, a requirement for this position, may be basis for termination from employment with the Airport Commission. Customs Access Seal requirements and procedures are located in the Code of Federal Regulations, Title 19, Part 122, Sections 181 or 189.
Additional Background Check: As part of the selection process for positions requiring access to the Communications Center, an image of your fingerprints will be captured and sent to the San Francisco Police Department (SFPD). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the position to which you are applying. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City.
Certification: The certification rule for the eligible list resulting from this examination will be Rule of Three (3) Scores. The hiring department may conduct additional position-specific selection processes to make final hiring decisions.
Eligible List: The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission http://sfdhr.org/index.aspx?page=20#eligiblelists. The duration of the eligible list resulting from this examination process will be six (6) months, and may be extended with the approval of the Human Resources Director.
Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=13693. Search that document by title or job code to see which departments use the classification.
As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
- Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
- Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.
Disaster Service Workers
Terms of the Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
Reasonable Accommodation Request: Applicants with disabilities requiring reasonable accommodation for this examination can find information on requesting a reasonable accommodation at
Seniority Credit in Promotional Exams: Information regarding seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit
Veterans Preference: Information regarding requests for veteran’s preference can be found at:
Copies of Application Documents: Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date.
Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.
Additional Information: General Information concerning City and County of San Francisco Employment Policies and Procedures may be found online at: http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.
Exam Type: COMBINED PROMOTIVE & ENTRANCE
Human Resources Director
Department of Human Resources
Recruitment ID #: 901764
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.