0923 Manager II - Fleet Business Manager

Recruitment #PEX-0923-071123


1/9/17 - This announcement is being reopened in order to accept a sufficient number of qualified applications. Applicants who have previously applied to this recruitment do not need to reapply.

APPOINTMENT TYPE: Permanent Exempt (PEX), this position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

The Fleet Management – Central Shops Department is authorized by the Mayor and the City’s Administrative Code to conduct fleet management programs.  The department provides fleet services to over 70 departments with a combined fleet total of approximately 7,000 units.  The department’s clients include the Police, Fire, Public Works, Recreation and Parks, and many others.  The fleet’s vehicle and equipment list range from small electric carts to fire engines to highly specialized equipment.  In addition to overseeing the administrative and business functions, the Business Manager will play a key role in the success of the department’s initiatives such as annual business plan and performance reports, departmental service level agreements, vehicle leasing and pool programs, computerized management information systems, environmental programs and others; and performs related duties as required.

1.  Budget, Finance, and Accounting Administration - In coordination with the City Administrator’s Office, this position is responsible for the department’s overall financial, accounting, and administrative activities including, but not limited to: preparing and administering budgets, conducting financial forecasts and fund projections, managing work order billing processes and resolving work order budget issues, overseeing accounts payable/receivable, monitoring service contracts and establishing cost containment measures.  Interact with the Mayor’s Budget Office, Controller’s Office, and Budget Analyst’s Office on budgetary matters.  

2.  Administrative and Business Functions - Manage and direct subordinate personnel to provide administrative support to stakeholders.  Tasks include telephone/customer counter duties, payroll timekeeping, vehicle registrations, fuel keys, auto liability claims and other business related matters.  Oversee and direct the parts storeroom operations through subordinate supervisor and personnel.  

3.  Business/Strategic Planning and Process Improvement - Participate in business/strategic planning and process improvement efforts.  Update, write, implement and report on business/strategic plans, policies/procedures, performance objectives, work and efficiency plans to senior management and policy makers.  Develop, facilitate, and implement cross-functional and interdepartmental improvement efforts.  

4.  Performance Management and Benchmarking - Research, analyze and document comparisons between the City’s municipal fleet and other public and private fleets relative to fleet costs, utilization, composition, staffing, downtime, alternative fuel and other performance indicators.  Analyze and interpret benchmarks and key performance indicators to develop metrics and best practices to guide the strategic planning and decision making process.  Assist management and stakeholders as required to conduct performance audits, assessments, and reviews.  

5.  Program Evaluation and Management - Conduct analyses, prepare statistical, cost/benefit and performance reports and make recommendations on a broad range of fleet related programs to include service level agreements/contracts, replacement planning models, charge-back rates, vehicle leasing and motor pool, procurement, lease financing, fueling, maintenance and repair, commercial works, towing/roadside assistance, parts storeroom, surplus property and special projects.  

6.  Policy Analysis and Evaluation - Research, analyze, develop, and evaluate complex and diverse fleet management policies and related matters facing the department and San Francisco.  Identify and determine the fiscal, social and environmental impacts of these policies.  Report on findings and make recommendations.  Monitor progress and evaluate policy/program effectiveness.  Work closely with the Mayor’s Office, City Administrator’s Office and others on various programs such as Climate Action Plan and Healthy Air Ordinance. 

7.  Systems Management - Work with consultants, programmers, and project managers to maintain a citywide fleet management information system.  Perform in the capacity of an in-house systems administrator and liaison to provide support, guidance, and training for fleet personnel and City departments.  Write and produce scheduled and ad-hoc reports on the fleet using system and third-party reporting tools.  Assist in the administration of contracts and management of contractors, consultants, and other IT professionals.  

8.  Communication and Outreach - Plan, organize, develop, and produce briefings, reports, presentations, handbooks, educational and outreach materials for City departments, community-based organizations and the general public.  Develop content for and maintain updates of the departmental internet and intranet websites.  Represent and/or assist the Director of Fleet Management at meetings and workshops, and make or assist in presentations to elected officials such as the Mayor’s Office and the Board of Supervisors and performs related duties as required.

Minimum Qualifications

1.  Master’s Degree from an accredited college or university; AND

2.  Two (2) years of full-time verifiable experience performing professional-level work in public and/or private sector fleet management, policy analysis, finance and budgeting, project management, or public administration; AND

3.  Possession and maintenance of a valid California Class C driver’s license.

Bachelor’s Degree from an accredited college or university AND two years of full-time verifiable professional public and/or private sector fleet management, policy analysis, finance and budgeting, project management, or public administration experience may be substituted for the Master’s Degree.


  • Strong analytical skills and experiences.
  • Professional fleet management experiences or certifications.
  • Effective management, written and oral communication skills.
  • Experience in the use of Access, Crystal, SAP or SQL database applications.
  • Experience in the City’s (FAMIS and ADPICS), People Soft or similar financial systems.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement: 0923 Manager II - Fleet Business Manager (PEX-0923-071123)
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

In addition to the completion of the supplemental questionnaire, a transcript, resume and a cover letter detailing a minimum of two (2) years of professional-level work in public and/or private sector fleet management, policy analysis, finance and budgeting, project management, or public administration is REQUIRED at the time of filing and must be attached to the online application. Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

1.  To submit a transcript using the online application:

  • Select the “transcript” tab in the online application
  • Follow instructions given on screen

2.  To submit a resume using the online application:

  • Select the “resume” tab in the online application
  • Follow instructions given on screen

3.  To submit a cover letter using the online application:

  • Select the “Other” tab in the online application
  • Choose “Upload” as your method of submittal
  • Click on “Upload Attachment”
  • Follow instructions given on screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. If you have any questions regarding this recruitment or application process, please contact the analyst at (415) 554-6000.

Selection Procedures

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. The application procedure is in compliance with the Americans with Disabilities Act, if you need assistance to participate in this recruitment, please contact the analyst at (415) 554-6000. Notification in advance will enable the department and County to evaluate arrangements to reasonably accommodate your need.


Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents: Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

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