0961 Dept Head I - Executive Director, Entertainment Commission

San Francisco Entertainment Commission

Recruitment #PEX-0961-902684


APPOINTMENT TYPE: Permanent Exempt (PEX). This position is excluded by the Charter from the competitive civil service examination process; it is considered at will and serves at the discretion of the Entertainment Commission; the Mayor may also recommend removal under Charter Section 4.102.


San Francisco’s nightlife and entertainment sector – which includes restaurants, bars, nightclubs, live music venues, and other performance spaces – is an integral part of the City’s fabric. Nightlife and entertainment businesses attract residents and visitors to our diverse neighborhoods and provide social spaces that are critical to the development of our unique and vibrant cultural life.

Through its processes, the San Francisco Entertainment Commission regulates, manages, promotes and enhances entertainment and nightlife in San Francisco. The seven-member commission has the duty and authority to accept and issue, review and gather information to conduct hearings for entertainment-related permit applications. “Entertainment-related permits” include loudspeaker permits, one-time event permits, fixed place of business permits and extended hours permits. Last Fiscal Year, the Entertainment Commission serviced 681 license renewals, including 335 place of entertainment permits and 91 extended hour permits; and 574 permit applications, including 524 one-time event permits and 20 new fixed place of entertainment permits.

The Entertainment Commission office consists of a staff of six employees (including the Executive Director), and currently has a budget of approximately $950,000.


The 0961 Executive Director manages the day-to-day affairs of the Entertainment Commission and its staff; and is also responsible for promoting, planning and coordinating major cultural, entertainment, athletic and similar indoor and outdoor events in the City (except that the Police Department is responsible for all matters concerning security and law enforcement). The Executive Director also directs the development, administration and implementation of the office’s key services, including: 1) promoting and regulating a robust and safe night-life sector; 2) issuing entertainment permits and annual licenses; 3) enforcing compliance with municipal entertainment and sound regulations; and 4) providing technical assistance to small business owners. Additionally, the Executive Director (on behalf of the Commission) plans and coordinates the provision of City services for major events for which there is no recognized organizer, promoter or sponsor.

Responsibilities include, but are not limited to:

  • Managing and overseeing the Commission office’s operations, programs, functions, activities and services.
  • Overseeing the development and implementation of the Commission’s strategic plans, objectives and long-term and interim goals.
  • Determining the office’s organizational structure, staff assignments and service levels to achieve the Commission’s strategic plan objectives, mission and goals.
  • Timely and effectively managing, allocating and monitoring office resources and expenditures within the Commission’s approved budget.
  • Selecting, training, motivating, supervising and evaluating office personnel.
  • Administratively and technically supporting Commission meetings or hearings, including: overseeing the posting of meeting notices and preparation of meeting agendas and minutes; coordinating, preparing and/or presenting staff reports; ensuring the presence of required representatives or stakeholders at Commission meetings or hearings; and following up as necessary on Commission meeting or hearing items.
  • Directing the preparation, review, approval and maintenance of important technical reports and records for the Commission or any requested best practice research on matters within the Commission’s jurisdiction.
  • Advising the Commission, Mayor, City Administrator and other City officials on industry best practices; and assisting with the preparation and shepherding of legislation, policies or programs related to issues within the Commission’s jurisdiction as appropriate and directed.
  • Interpreting, explaining, and conducting outreach and education on any applicable new or changes to existing laws, codes, regulations, policies or procedures to the Commission or its stakeholders, including the general public, event producers, venue owners, businesses, neighbors and other City agencies.
  • Interfacing with the Mayor’s Office, Board of Supervisors, City Administrator, City Attorney, other department heads and agencies on issues relevant to Entertainment Commission issues.
  • Representing the Commission before a wide array of stakeholders, including commissions, boards, other City departments, public officials, the media, businesses and communities.
  • On the Commission’s behalf, planning, facilitating and coordinating City services for major events or which there is no recognized or adequate organizer or promoter.
  • Organizing meetings, forums or summits with stakeholders, industry representatives, venue owners, businesses, residents and/or subject matter experts on issues relevant to Entertainment Commission.
  • Assisting eligible event organizers to apply for, and obtain from the Commission and other City departments, all necessary permits from the City.
  • Managing ongoing applicant and City department liaison interactions (Fire, Health, Building, Electrical, SFPD, Planning, etc.).
  • Coordinating with relevant City departments to conduct inspections or investigations necessary or appropriate for the full and fair consideration of applications for the issuance, renewal or transfer of entertainment-related permits.
  • Establishing and implementing education and outreach programs for businesses and residents to support or foster events or entertainment in the City.
  • Assisting business owners in complying with applicable Commission rules, codes and regulations.
  • Addressing, mediating and managing any community or other stakeholder concerns, or disputes between persons affected by events and establishments and the organizers of such events and operators of such establishments; working or speaking with neighbors, the Police Department, and venue owners or events organizers to resolve concerns or disputes; scheduling, attending and moderating evening meetings between concerned parties; and following-up on resulting amendments to permits, requests or actions.

Minimum Qualifications

1. Possession of a baccalaureate degree from an accredited college or university; AND

2. Three (3) years of high-level and policy-influencing experience in relevant areas such as: overseeing, supervising and directing staff involved in interpreting, monitoring, applying, enforcing and/or investigating compliance with administrative rules, laws, codes or regulations in the film, art, and/or entertainment industry; or overseeing, supervising and directing staff involved in researching, analyzing, and recommending or implementing film, art and/or entertainment industry best practices; or planning, coordinating and overseeing large civic events or venues in San Francisco; or overseeing, supervising and directing staff involved in media relations or cultural programs in San Francisco; or overseeing, supervising and directing staff involved in financial or operational programs or initiatives in a City and County of San Francisco department. Experience must include at least two (2) years of directly supervising public sector professional staff engaged in the above work.

SUBSTITUTION: Additional managerial experience as described above can substitute for up to two years of the education requirement on a year-for-year basis.


The ideal candidate will also have strong leadership and mediation skills; strong written and oral communication skills; analytical and problem-solving skills; have an ability to navigate political and sensitive issues; have a high degree of professionalism have a high degree of equanimity and emotional intelligence; have the ability to strike a balance between being consistent and firm but also fair, flexible and reasonable; be particularly strong at collaborating and working with others who may be difficult or have opposing interests or objectives; be a strong manager and supervisor; know and have productive working relationships with Entertainment Commission stakeholders; and experience working in the public sector (ideally San Francisco City government).

VERIFICATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

NOTE: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Submission of a resume and cover letter is REQUIRED at the time of filing and must be attached to the online application. The cover letter should include a statement about why you are interested in the position; and why you believe you are the ideal candidate for the position, focusing on your qualifying experience specific to the stated minimum qualifications and your experience and skills specific to those stated for the ideal candidate. Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

1. To submit a RESUME using the online application:

  • Select the “resume” tab in the online application
  • Follow instructions given on screen

2. To submit a COVER LETTER using the online application:

  • Select the “Other” tab in the online application
  • Attach a cover letter that includes a statement about why you are interested in the position, and why you believe you are the ideal candidate for the position.
  • Choose “Upload” as your method of submittal
  • Follow instructions given on screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. If you have any questions regarding this recruitment or application process, please contact the analyst at (415) 554-6000.

Selection Plan

Management Test Battery:

Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Management Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=343. A passing score must be achieved on the Management Test Battery to continue in the selection process.

A passing score must be achieved on the Management Test Battery in order to continue in the selection process.

This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Selection Procedures

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-6000 or, if hearing impaired at (415) 554-6015 (TTY).


Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents: Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

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