1042 Application Development Engineer

Recruitment #pbt-1042-060600


This is a Position Based Test conducted in accordance with Civil Service Rule 111A.



Under general direction of the Application Manager, the 1042 Application Development Engineer will be responsible for complex analytical and system development activities involving the design, coding, maintenance, and documentation of software applications.  This position will be responsible for maintaining and enhancing DT legacy web applications as well as developing refresh solutions for applications built using outdated technologies and in need of replacement.  Additional responsibilities include support for DT enterprise business systems in areas of billing, asset and telephony management, and service management.  Support involves troubleshooting operational issues, investigating and resolving incidents, as well as analyzing and implementing application requests and enhancements.

Examples of Important and Essential Duties


·         Support the installation, upgrade, and enhancement of application systems.

·         Engage with clients and develop functional and system design specifications.

·         Analyze, research, and debug program logic and processing.

·         Perform business process analysis and document work flows and system integrations.

·         Troubleshoot and resolve operational issues.  Interface with vendor technical support to resolve application issues.

·         Provide assistance, training, and user documentation to user clients.

·         Identify application development tools, pilot and make recommendations.

·         Develop, enhance, and maintain web based applications.

·         Provide operational support for DT enterprise applications in business areas of billing, asset and telephony management, and service management.

·         Identify issues and devise methods to improve the quality and integrity of data.

·         Maintain documentation on systems and procedures.

·         Support the infrastructure for application systems, monitor and troubleshoot issues, and work closely with other DT engineers when hardware, database, or server operational issues impact application services.

·         Identify opportunities for functional and operational improvement in existing application systems.

·         Perform other duties as required.


Nature of Work: 

Candidate must be willing to work a 40-hour week as determined by the department.  Occasional weekend work is required.  Majority of work will be at the Department of Technology site located at One South Van Ness; however, there may be situations where the incumbent will be required to work at other sites throughout the City of San Francisco.  May involve extensive VDT exposure.

Minimum Qualifications

1. A Bachelor's degree from an accredited college or university, preferably in Computer Science, Management Information Systems, Data Processing, Electrical Engineering, or a closely related field; AND

        2. One year of verifiable experience working with web application development to develop, deploy, support and enhance .net applications.  AND

        3. One year of verifiable experience working with SQL Server database platforms.



Substitution:  Applicants may substitute additional qualifying experience for the required education.  One year (2000 hours) of qualifying experience will be considered equivalent to 30 semester units/ 45 quarter units.


The above minimum qualifications reflect special conditions associated with the position(s) to be filled.  They may differ from the standard minimum qualifications associated with this class code.




The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.


·         Experience with IT billing, telephone billing, asset management, or service desk management systems. 

·         Strong technical and problem solving skills,

·         Excellent written and verbal communication skills,

·         Strong customer service orientation skills.


How To Apply

Applications for City and County of San Francisco jobs are being accepted through an online process. Visit www.jobaps.com/sf to begin the application process by registering an account.


  • Click and select the 1042 Application Development Engineer
  • Click on “Apply” and read and acknowledge the information
  • Click on “I am a New User”
  • Follow instructions given on the screen


Computer kiosks are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file on-line applications in the lobby of the Department of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103.


Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).


Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.


All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.


Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.


Interested candidates are encouraged to apply immediately.  If you have any questions regarding this recruitment or application process, please contact the exam analyst, Detra McKinney, at (415) 554-6039, or via email to: detra.mckinney@sfdpw.org.


Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.



Resumes will not be accepted in lieu of verification of qualifying experience and education. Applicants may be required to submit verification of the qualifying experience and education, at any point in the application, examination or departmental selection process.  Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Plan

Training and Experience Evaluation (Weight: 100%)

Candidates will be evaluated and scored based on the responses provided in their supplemental questionnaire to determine their possession of the knowledge, skills, and abilities required for position 1042 Application Development Engineer.  All relevant experience, education and/or training must be on the application, resume and supplemental questionnaire in order to determine whether you meet the minimum qualifications to participate in the examination process.  Candidates will be placed on the eligible list in rank order according to their final score.



The department may administer additional position-specific selection procedures to make final hiring decisions.


The certification rule for the ranked eligible lists resulting from this examination will be Rule of Three Scores.

Conviction History

As part of the selection process an image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) history will disqualify you as a candidate based on the specific requirements of the position to which you are applying. If selected for fingerprinting, the hiring department will contact you to schedule an appointment.

Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.

Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Eligible List: http://www.sfdhr.org/index.aspx?page=20#eligiblelists

The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.  The duration of the eligible list resulting from this examination process will be 6 months, and may be extended with the approval of the Human Resources Director.


Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification.  To find other Departments which use this classification, please see


Search that document by title or job code to see which departments use the classification.


Security Clearances and Background Investigation:

Candidates for Department of Technology Data Center are required to have a thorough background investigation to determine the candidates’ suitability for employment in this classification. Factors considered in the investigation may include employment history, use of illegal/controlled substances. Reasons for rejection based on this investigation may include: but not limited to: applicable convictions, repeated or serious violations of the law, inability to accept supervision, inability to follow rules and regulations, falsification of application materials and/or other relevant factors. Failure to obtain and maintain security clearance may be basis for termination from employment with the Department of Technology.

Reasonable Accommodation Request:


General Information concerning City and County of San Francisco Employment Policies and Procedures:



Veteran’s Preference:



Seniority Credit in Promotional Exams:


Terms of the Announcement:


Position Based Testing:

Position Based Tests are administered in accordance with Civil Service Rule 111A.  General information concerning City and County of San Francisco employment policies and procedures may be found in the pamphlet entitled “Important Employment Information for Position Based Testing”.  This information is part of the terms of this announcement.  The pamphlet is available at the Department of Human Resources Information Center, 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103 or on-line at: http://www.sfdhr.org/index.aspx?page=20#positionbasedtesting.



The job description and minimum qualifications specified on this announcement are appealable to the Civil Service Commission. Appeals of these provisions must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. Refer to Civil Service Commission Rule 111A, Article VIII. All other provisions of this announcement except for the Certification Rule are appealable to the Human Resources Director. Appeals of these provisions must be filed with the examination analyst listed on this announcement.

Right to Work:


Copies of Application Documents: http://www.sfdhr.org/index.aspx?page=20#copies

Announcement No:  PBT-1042-060600

Issued:  December 26, 2013

GSA - DMc (415) 554-6039



All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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