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#TEX-1093-904001
Supplemental Questionnaire

Last Name
First Name

 

Minimum Qualification Supplemental Questionnaire
IT Operations Support Administrator III – Service Desk
Recruitment #TEX-1093-904001

 

All applicants are required to complete the Minimum Qualification Supplemental Questionnaire as part of the online application process. The purpose of this questionnaire is to obtain specific information regarding your education and experience in relation to the position for which you are applying. The questionnaire will be used as a tool to screen applications for minimum qualification requirements. It is therefore recommended that you read each question thoroughly, allow ample time to submit your responses, and ensure that your responses are accurate.

Responses cannot be changed or edited after submission. Failure to provide complete responses to this questionnaire may result in the rejection of your application.

All experience and education referenced in this questionnaire must also appear in the work history and/or education sections of your application. The information provided must be consistent with the information on your application and is subject to verification. A resume will not substitute for a completed application.

NOTE: Falsifying one''s education, training, or work experience or attempted deception on the application or Minimum Qualification Supplemental Questionnaire may result in disqualification for this and future job opportunities with the City and County of San Francisco.


1.

Based on your education, indicate the selection that best matches your HIGHEST educational attainment. (Do not count units that are in progress.)

High school diploma or equivalent (GED or High School Proficiency Examination).
I attended some college and completed 1-29 semester/1-44 quarter units from an accredited college or university.
I attended some college and completed 30-59 semester/45-89 quarter units from an accredited college or university.
I attended some college and completed 60-89 semester/90-134 quarter units from an accredited college or university.
I have completed 90 or more semester units/135 or more quarter units from an accredited college or university.
I possess a baccalaureate degree from an accredited college or university.
I possess a graduate degree (Master's degree or higher) from an accredited college or university.
None of the above.
2.

Please select the subject matter area(s) of your education described in question #1 above.

Computer Science
Information Systems
Data Processing
Other closely related field
None of the above
3.

How many years of verifiable experience do you have performing analysis, installation, and technical support in a network environment?

Note: One year of full-time experience is equivalent to 2,000 hours. Part-time experience should be pro-rated.

I do not possess any of this experience.
I possess some of this experience but less than 1 year.
I possess 1 year to 1 year 11 months of this experience.
I possess 2 years to 2 years 11 months of this experience.
I possess 3 years to 3 years 11 months of this experience.
I possess 4 years to 4 years 11 months of this experience.
I possess 5 years to 5 years 11 months of this experience.
I possess 6 years to 6 years 11 months of this experience.
I possess 7 or more years of this experience.
3a.

Was the experience described in question #3 above obtained within the last seven (7) years? If you indicated that you do not possess any of this experience, select “N/A” below.

Yes
No
N/A
4.

How many years of verifiable experience do you have working on a technical help desk in a ticketing and workflow environment performing basic desktop hardware/software troubleshooting?

I do not possess any of this experience.
I possess some of this experience but less than 1 year.
I possess 1 year to 1 year 11 months of this experience.
I possess 2 years to 2 years 11 months of this experience.
I possess 3 years to 3 years 11 months of this experience.
I possess 4 years to 4 years 11 months of this experience.
I possess 5 years to 5 years 11 months of this experience.
I possess 6 years to 6 years 11 months of this experience.
I possess 7 or more years of this experience.
4a.

Was the experience described in question #4 above obtained within the last seven (7) years? If you indicated that you do not possess any of this experience, select “N/A” below.

Yes
No
N/A
5.

How many years of verifiable experience do you have supporting workstations and printers in a Microsoft Windows environment which includes administering Microsoft Windows 10 and supporting Microsoft Office 365?

I do not possess any of this experience.
I possess some of this experience but less than 1 year.
I possess 1 year to 1 year 11 months of this experience.
I possess 2 years to 2 years 11 months of this experience.
I possess 3 years to 3 years 11 months of this experience.
I possess 4 years to 4 years 11 months of this experience.
I possess 5 years to 5 years 11 months of this experience.
I possess 6 years to 6 years 11 months of this experience.
I possess 7 or more years of this experience.
5a.

Was the experience described in question #5 above obtained within the last seven (7) years? If you indicated that you do not possess any of this experience, select “N/A” below.

Yes
No
N/A
 

CERTIFICATION: By checking this box, I certify that I am the author of this application and Minimum Qualification Supplemental Questionnaire and that all information is true based on my background, skills, and experience. I understand that any false, incomplete, or incorrect statement, regardless of when it was discovered, may result in my disqualification or dismissal from my employment with the City and County of San Francisco. I understand and agree that any information provided is subject to verification.