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Supplemental Questionnaire

Last Name
First Name


 0933 Manager V - Applications Metrics and Data Analytics Manager 

Supplemental Questionnaire (SQ)


Section 1: Minimum Qualifications

The purpose of Section 1 of the Supplemental Questionnaire is to determine whether you meet the minimum qualifications for this position.  Only applicants who meet the minimum qualifications can be considered for this recruitment, and applicants must meet the minimum qualifications by the final filing date of the announcement.

The information you provide MUST also be included in the Education or Job History section of your application.  If it is not, that information will not be considered.  The information provided should be consistent with the information on the rest of your application and is subject to verification.  A resume does not substitute for completing the application (stating "See Resume" does not suffice).

Verification of experience and education may be collected at any time during or after the selection process.

Please choose the best answer for each of the questions below.


Please select the highest level of education that you have completed.

High School Diploma or equivalent
Associate's Degree
Bachelor's Degree
Master's Degree
Doctoral Degree
None of the above

Please list the school(s) where you obtained your degree(s) as well as the type of degree earned (e.g., Bachelor of Arts degree in Engligh from Florida State University).  If you do not possess any of the degrees identified above, type N/A.


How much professional experience do you have in healthcare Information Systems (IS), working with a major clinical system, either with a vendor or in a hospital out outpatient setting?

I do not have any experience
I have less than 4 years of experience
I have at least 4 years but not more than 4 years and 11 months of experience
I have at least 5 years but not more than 5 years and 11 months of experience
I have at least 6 years but not more than 6 years and 11 months of experience
I have at least 7 years but not more than 7 years and 11 months of experience
I have at least 8 years but not more than 8 years and 11 months of experience
I have 9 years of experience or more

How much of the experience in Item B above includes experience supervising healthcare IS professionals?

I do not have any experience
I have less than 12 months
I have at least 1 year but not more than 1 year and 11 months of experience
I have at lest 2 years but not more than 2 years and 11 months of experience
I have 3 years of experience or more

In accordance with your response to Items B and C above, please provide the name of the employer(s) and the dates (e.g., MM/YYYY-MM/YYYY) where you obtained the verifiable full-time equivalent work experience.

Additionally, please list the name of (a) supervisor(s) or manager(s) who can verify the information provided as well as his or her contact information.  If you do not have experience in these areas, please type N/A.


Section 2: Behavioral Consistency Questionnaire (BCQ)

The purpose of Section 2 of the SQ is to assess your qualifications and experience for the purposes of ranking and selection.

For those applicants who meet the minimum qualifications of the position, your responses to this portion of the SQ will be anonymized and presented to an expert review panel to be assessed. The quality of your responses will account for 60% of the total weight of your final score, and will directly influence your ability to be reachable for final hiring interviews.

As such, it is suggested that you review the questions before starting, prepare thorough, narrative-style responses in a word processing document, and then paste them into the questionnaire. Responses should be sufficiently detailed to assist in evaluating your qualifications for this position as your score will be based on this information.

No attachments or additional documents such as resumes or cover letters will be considered as part of your response (i.e. writing “see resume” or "see cover letter" is not a sufficient response). Please provide comprehensive answers to the questions below to ensure that your experience is accurately reflected and appropriately considered.


Please describe your experience with data analytics. Please include in your response some of your key roles/responsibilities around data analytics and how have you ensured consistent and secure data infrastructure and governance.


Please describe a time where you had to improve sub-standard service levels. Please include the following in your response: (a) what was causing the service to be sub-standard; (b) what specific steps did you take to address the issue; and, (c) what was the end result.


Please describe your experience providing technical updates to staff and to upper-level management. What communication strategies/tools do you use to ensure that your messages are successfully received and how do your communication strategies change between lower-level staff and upper-level management?


Please describe your healthcare and public health experience providing leadership in planning and defining strategies for business intelligence, data and analytics, and enterprise master patient index (eMPI) tools/systems.


Please describe your experience establishing information governance and associated policies.  In addition, please describe your approach to utilizing industry best practices to ensure quality and expected outcomes that meet information governance objectives.


Think about the most difficult challenge you faced in trying to work cooperatively with someone who did not share the same ideas. Please indicate what your role was in achieving the work objective and the long-term impact on your ability to get things done while working with this person.


CERTIFICATION: By checking this box, I certify that I am the author of this application and supplemental questionnaire and that all information is true based on my background, skills and experiences. I understand that any false, incomplete or incorrect statement, regardless of when it was discovered, may result in my disqualification or dismissal from my employment with the City and County of San Francisco. I understand and agree that any information provided is subject to verification.