Official SealDepartment of Human Resources

Supplemental Questionnaire

Last Name
First Name


3370 Animal Care Attendant
Willingness Checklist

Instructions: Listed below (items "A" through "I") are examples of essential functions and required working conditions encountered by a 3370 Animal Care Attendant.  Applicants must be willing and able to perform the duties of an Animal Care Attendant under such conditions.

Please answer each question by selecting the appropriate response: YES if you are willing and able to work under that condition or perform that duty, or NO if you are not willing and/or not able to work under that condition or perform that duty.

A NO answer to any of these items will constitute a statement of inability and/or unwillingness to perform an essential function or meet a required working condition of Class 3370 Animal Care Attendant and will result in rejection of the application.

After the eligible list for this class has been adopted, a copy of each eligible’s Willingness Checklist will be sent to the Department of Animal Care and Control for consideration in the final hiring process.




Work a variety of rotational schedules, which may include weekends, holidays and mandatory overtime?

Yes No

Perform general labor duties, including bend, stoop, stretch, crawl, lift and carry objects and equipment weighing up to 50 pounds, stand and walk for extended periods of time?

Yes No

Work under adverse conditions with continuous exposure to noise?

Yes No

Euthanize animals according to established departmental policies and procedures?

Yes No

Feed and care for all types of animals including those which may be wild, aggressive, diseased or difficult to control?

Yes No

Provide routine and proper care for all types of wildlife (e.g., snakes, skunks, pigeons, raccoons)?

Yes No

Clean up animal excrement and sanitize kennels and/or cages?

Yes No

Use a variety of cleaning agents and chemical compounds, which may produce strong or unpleasant odors?

Yes No

Work with people from diverse backgrounds, including individuals who may be angry, hostile or hold different beliefs regarding pet ownership or animals in captivity?

Yes No



3370 Animal Care Attendant
Supplemental Questionnaire

The purpose of this Supplemental Questionnaire is to determine your knowledge, skills and abilities in job-related areas that have been identified as critical for satisfactory performance in the 3370 Animal Care Attendant position, for which you are applying.  The information provided should be consistent with your application and is subject to verification. The hiring department may review this information as part of their selection process. Keep a copy of your application materials for your own records.

This Supplemental Questionnaire will be used to assess candidates' possession of the minimum qualifications and determine their scores on the eligible list. Candidates must submit this questionnaire with their official employment application at the time of filing. Failure to complete this Supplemental Questionnaire may result in disqualification or a lower score in the examination.

Please follow these instructions in responding to the questions below:
• Where appropriate, provide the best or highest examples of your most relevant experience(s).
• Provide all information requested even if it may appear redundant.
• All relevant experience, education and/or training must be included in the spaces provided in order to be reviewed in the rating process.
• Do not write, "See application or resume."  Your application, resume, licenses or other supporting documentation cannot be substituted for the responses to this questionnaire.
• Your name will not be shared in the rating process. Panel members involved in the rating process will not have access to your application or resume, so it is important that your answers are thorough but concise.
It is suggested, but not required, that you review the questions before starting, prepare your narrative-style responses in a word processing document and then paste them to the supplemental application.


Describe your experience involving the feeding and care of a large number of dogs, cats and/or other animals in a shelter or similar situation. In your response, indicate specific examples of schedules and protocols adhered to.


Assume you are an Animal Care Attendant tasked with cleaning and disinfecting various areas with appropriate cleaning agents. Describe the steps you would take to maintain a healthy, clean, safe and sanitary facility for animals and the public. In your response, include examples of cleaning agents and tools that you have used from your past experience.


Describe your understanding of euthanasia, the situations in which it is necessary and the steps you would take to perform it.


Assume you are an Animal Care Attendant assigned to isolate and quarantine an animal because of illness. Describe the steps you would take, any notations you would make and how you would report the problem to a supervisor and/or veterinary medical services staff.


Describe a situation when you handled an angry, hostile, or distraught pet owner or member of the public. What was your role? What steps did you take? What was the outcome?


Assume you are an Animal Care Attendant responsible for maintaining accurate and legible case files and records for animals using a computer. What would you consider in creating a daily record for an animal that is under your care?


In the box below, provide the contact information of the individual(s) who can verify your experience described above.  For each experience, list the employer where you gained the experience, the contact person’s name, their working title, phone number and email.

Note: The contact person should be a supervisor, manager, program director, personnel officer or employer representative who has personal knowledge that you either performed the specific activities or that your position required you to perform such activities. You may use the same person, if appropriate.


By checking this box, I hereby certify that I am the sole author of this supplemental application. I further acknowledge that all information provided is consistent with my employment application and is true and correct based on my education, training, skills and/or experience.  I understand that any false or incorrect statement may result in my disqualification from this and future examinations and/or dismissal from employment with the General Services Agency and City and County of San Francisco. I also understand and agree to provide verification, when requested.