Department of Human Resources

This supplemental questionnaire must be completed along with the City and County of San Francisco employment application, statement of intent, current resume, and all college transcripts (unofficial transcripts are accepted). Failure to submit any of the required documents may result in the rejection of your application. It is the applicant's sole responsibility that all application materials and support documentation be received in a complete and legible form through the online process.

Below are the minimum qualifications you must possess to apply for this internship:

• The applicant must have completed two years (equivalent to 60 semester units or 90 quarte runits) of education from an accredited college or university; AND
• Applicant must be returning to their undergraduate program or entering a graduate program in Fall 2019. Applicants must meet the minimum qualification requirements by the time of hire (June/July2019), unless otherwise noted.

Do you or will you meet these minimum qualifications?

Some of the City and County of San Francisco requirements at time of hire include:

• Social Security Number- You must have a valid Social Security number and card at the time of hire.

• Authorization to Work - As required by the Immigration Reform Control Act of 1986, you must present documents to verify identity and authorization to work in the United States, if applicable.

Please note: The City and County of San Francisco does not sponsor visas. All applicants must be able to demonstrate that they are legally able to work in the United States without visa sponsorship by the employer.

Will you be able to present documents to verify identity and authorization to work in the United States, if selected?

What is your current school level?

What school are you currently attending? Please include city and state where it is located.

What is your Major? What is your minor (if applicable)?

Will you have 60 semester units or 90 quarter units by the start of the internship in June 2019?

How many units will you have completed by June 2019? Please specify semester or quarter units.

Will you be returning to school in Fall 2019?

Which program will you be returning to in Fall 2019?

If you are transitioning to graduate studies in Fall 2019, please indicate the school and field of study.

There are opportunities in the following departments:

Accounting: Intern will gain practical experience with accounting principles and the City’s and Airport’s accounting policies and practices. Over the course of the internship, the intern will support Accounting’s Operations, Revenue, and Process Control groups. Assignment may include, but are not limited to: assisting with invoice payments and Blanket Purchase Orders; creating and updating reports during the year-end process; logging fixed assets; reviewing general ledger entries; conducting invoice and payment request compliance reviews; and performing other essential tasks such as filing and correspondence writing. Preferred candidate has demonstrated interest in a career in accounting, and is majoring in Accounting, Finance, or a related field, with completed accounting coursework.

Aircraft Noise Abatement: Intern will assist in performing noise monitoring and flight tracking for State Noise Reporting, The Fly Quiet Program, Airport Directors Reports, and special tasks as needed by the Airport/ Community Roundtable. Working with elected officials, airlines, Airport Administration, the Federal Aviation Administration and the local communities for answers to complex questions on noise. Intern will monitor new air navigation procedures in use and being implemented under the Federal Aviation Administration's Next Gen program. Preferred candidate has experience with Word and Excel, good computer skills, and can learn new software. Aviation major student who is familiar with flight operations a plus.

Bureau of Planning and Environmental Affairs – Wildlife: The intern will assist the Airport Biologist in implementation of both the airfield Wildlife Hazard Management Plan (~20%) and the Recovery Action Plan for our population of endangered San Francisco garter snake (~80%). Wildlife hazard management projects include: bird point count surveys, data entry and analysis, risk analysis, and management strategy development. Recovery Action Plan projects include: monitoring habitat restoration projects for permit compliance, conducting surveys for listed species (California red-legged frog and San Francisco garter snake), and identifying future habitat restoration projects. There is opportunity to develop and conduct an independent research project on a topic that furthers SFO’s environmental stewardship goals and is of interest to the intern. Desired qualifications include: Students majoring in Wildlife Biology or related field. Experience or interest in conducting field work in unpredictable weather and potentially in chest waders in urban storm water runoff, species identification skills, ability to work safely in a noisy construction environment and on an active airfield, rigorous data collection abilities, close adherence to given instructions but also a curiosity for new ideas and approaches, experience designing and conducting research, and a desire to understand the complexities of urban wildlife management. A background in biology or related field, statistics, and/or data analysis techniques and software is a big plus.

Business and Finance - Revenue Development & Management (RDM): Intern will gain knowledge of property management, tenant lease compliance oversight, airport tenant relations, and overview of competitive process for business opportunities. Intern will provide assistance with lease compliance, such as certified build-out costs, deposits, pricing. Preferred candidate has excellent communication skills and is a Business or Management major.

Economic and Community Development - Social Media: The Social Media Intern will be responsible for maintaining and developing a social media strategy for SFO's Office of Employment and Community Partnerships, the section responsible for Airport Tenant jobs, community partnerships, and SFO Internships. Responsibilities will include implementing current ECP Social Media Calendar, developing a LinkedIn page, creating "How-To" instructional videos, and light event planning and event content development (slideshows, videos, and presentations). Preferred candidate is able to shoot and edit video content, has experience developing a maintaining one or more social media accounts, and has some experience in graphic design. Interest in workforce development and public speaking skills are also a plus, but not required.

Emergency Management:  The Emergency Management Intern will work closely with three Emergency Management Coordinators and one Storekeeper who will assist in their development. The candidate will be given responsibilities to assist in the creation of the 2019 Full Scale Annual Exercise. They will also assist in training and the management of the Emergency Management resources; including the B-767 Aircraft, Mobile Command Vehicle (MCV) and the Emergency Operations Center (EOC). The intern will be involved in planning, scheduling, developing, documenting and coordinating multi agency meetings and Exercise Plan scenarios. Experience or knowledge of the National Incident Management System (NIMS), Incident Command System (ICS) or Standardized Emergency Management System (SEMS) is preferred but not required as training will be available for the selected candidate. The intern should be proficient with Word, Excel and Power Point and have a basic ability to grasp today’s technology using smart tools, such as: phones, monitors and interface platforms. 

Environmental Operations: Intern will assist staff of the Airport’s Environmental Operations department and/or the Bay Pollution Prevention Program in various projects such as: assisting with routine tenant and contractor inspections to ensure environmental rules and regulations are being followed, assisting with creating and implementing environmental training/outreach programs, monitoring storm water collection systems and collecting samples when necessary, reviewing environmental documents and providing feedback, assisting with report writing and creating relevant charts/graphs, performing data entry, etc. Preferred candidate must be proficient in all Microsoft Office programs (Word, Excel, PowerPoint, etc.), have good communication skills, be willing to interact with Airport staff, tenants, and contractors, have good writing skills, and be willing to occasionally work around moderately hazardous conditions such as active construction sites, open manholes, etc.

External Affairs - Marketing & Communications: No two days are ever the same in the MarComm department with responsibilities that run the gamut from corporate and internal communications to marketing campaigns to project management.  You’ll work side-by-side with SFO’s Marketing & Communications team in a fast paced and fun environment, allowing you the opportunity to grow your experience, hone your understanding, and apply your skills to real-time, meaningful projects and assignments. The MarComm intern will complete a project that supports SFO, but that is tailored around personal interests and skills. Past projects have included: producing an episode of Inside SFO, writing a social media strategy paper, developing new sections of flysfo.com, and developing a video script and shot list. Projects and assignments can include: writing articles, conducting interviews, taking pictures, shooting video, posting content on websites and social media, interpreting marketing and social media analytics. Preferred candidate has excellent communications skills, strong writing skills, an attention to detail, and familiarity with social media, photography and video production, web development and design.

International Marketing: Intern will assist on projects focused on promoting new international flight activity at SFO. Intern may work on planning marketing campaigns, perform market research and assist in various promotional activities, including social media. Preferred candidate is comfortable utilizing social media channels and passionate about marketing. Must have excellent verbal and written communication skills and knowledge of MS Office.

ITT Business Services: Intern will gain practical experience of the City’s technology procurement and technology fixed asset management policies and procedures. Over the course of the internship, the intern will work with ITT units, Airport Accounting, Office of Contracts Administration, and other Airport/City sections in the procurement of various technology hardware, software, and related services to support capital projects and annual operational refresh. Assignments may include producing reports on aging hardware for refresh planning, conducting physical inventory to update asset records, performing new/replacement asset intake tasks, allocating assets to technicians for deployment, and completing capital fixed asset reporting to Airport Accounting. The preferred candidate has demonstrated interest in a career in computer support, and is majoring in Computer Science or related field. The preferred candidate should have an understanding of computers and related parts/accessories, a working knowledge of Microsoft Office 365, proficient in Microsoft Excel formulas and functions, and excellent communication skills both written and verbal.

ITT Data Services: Intern will gain practical experience with data analytics and visualization using tools and techniques such as Structure Query Language (SQL) and Tableau. Over the course of the internship, the intern will be exposed to different areas of operations at the Airport including airport operations, guest services, and sustainability through interviews with business stakeholders, requirements gathering and data analysis. The intern may also contribute to community practices in data analytics by participating and organizing user groups and demos. Preferred candidates should demonstrate interest in business management and information systems.

ITT Programs and Projects: Intern will work closely with other senior project managers to learn the process and methodology of defining a projects scope, requirements, success criteria and achieving an outstanding project result. The intern will learn how to solicit business and technical requirements, business rules, and relate the scope and success criteria to actionable milestones and deliverables to ensure from the project planning phase that the project is on track for success. The intern will develop project plans, update project status and develop and manage the Work Breakdown Structure. From a communications perspective, the intern will work with project stakeholders and team member to set expectations and document and manage project risks and concerns.

Museum – Archives/Library: Museum collections: Intern will work with both the Archives/Library and Museum collections, and assist with tasks such as accessioning, inventory, maintenance, housing/re-housing, and data entry.  Exhibition assistance such as soft packing, condition reporting, installation, and deinstallation may also be involved, and training will be provided.  Preferred candidate has strong organizational skills and attention to detail, ability to navigate both PC and MAC platforms, and is majoring in Museums Studies or Fine Arts. Familiarity with FileMaker Pro and experience with museum, libraries, or archives collections a plus.  Tasks may include heavy lifting (up to 50 lbs.) and climbing of ladders.

Museum – Digital Initiatives: Intern will assist the Senior Digital Strategist with a variety of projects related to structured data in the service of machines and museum staff. Current and ongoing efforts can be reviewed at http://millsfield.sfomuseum.org/blog. Preferred candidate has strong organizational skills and attention to detail. Familiarity with or enthusiasm with data modeling is a must. Familiarity with or willingness to learn Python, Javascript, or equivalent is necessary. (Museum can provide additional training.)  Students in Museum Studies, Library and Information Sciences, or Engineering are especially encouraged to apply.

Reprographics: Graphic Design: Intern will play an active role in SFO’s In House Graphic Design team and will have opportunity for meaningful input in design decisions, creating graphics and day-to-day design tasks. Preferred candidates have proficiency in Adobe Creative Cloud (Illustrator, InDesign, Photoshop, etc.) and Microsoft Office. Experience with signage is a plus.

Safety and Security Services – Security Access Office (SAO): Intern will gain experience learning management functions, federal regulatory compliance, and essential operations to safeguard access throughout San Francisco International Airport. Over the course of the internship, the intern will identify issues; consult with departmental personnel and other individuals/experts; evaluates proposals, information and documentation from a wide variety of sources; gather, compile and analyze statistical and other data; write reports and prepare documentation for evaluation by management and/or administrative staff. The intern will assist with development of policies, procedures and work practices of the Security Access Office. Preferred candidate has an interest in office management or similar field.

Sustainability & Environmental Policy: The Sustainability & Environmental Policy student intern will both conduct data collection, analysis, reporting, and outreach tasks associated with the Airport’s Zero Waste, Zero Carbon, and Zero Net Energy initiatives, and provide support to the Airport’s Green Business program, tenant sustainability certification, and environmental compliance efforts. This position will provide experience and mentorship in data-driven approaches to sustainability, environmental policy, green business certification, energy management, carbon accounting, and waste materials management, as well as opportunities to interface across a wide variety of airport staff, tenants, and contractors. Desired qualifications include strong skills in technical and conversational writing, quantitative analysis, and some knowledge of marketing and communications. The intern should also have a strong interest in environmental science and data and policy analysis.

I would like to be considered for the following internships. (You may select up to, but no more than three departments.)

Please List your experience with computer/software programs and your level of proficiency.

Example:

(Adobe Photoshop, Advanced)

(Video Editing, Intermediate)  

Please provide your response in the space provided below, and please be as descriptive as possible.

Application Essay: Please write an essay addressing why you are interested in gaining work

experience at SFO and why you are applying for the internship(s) you marked off earlier in this

application. If you marked more than one office, please address why you would like to work in each office.

Please provide your response in the space provided below.

I have submitted/attached the following required documents to this application: