Department of Human Resources

Supplemental Questionnaire - Minimum Qualifications

9914 Public Service Aide

TEX-9914-106379

The purpose of this questionnaire is to gain information regarding an applicant's qualifications. The minimum qualifications for this position have been identified as critical or satisfactory performance in this position.  The information provided must be consistent with the information on your application and is subject to verification. This supplemental questionnaire must be completed and submitted online with the application. Responses cannot be changed or edited after submission. Failure to provide complete responses to this supplemental questionnaire may result in the rejection of the application. 

Note: Falsifying one's education, training, or work experience or attempted deception on the application or supplemental questionnaire may result in the disqualification for this and future job opportunities with the City and County of San Francisco.

1.  The minimum qualifications and two (2) special conditions for this position are:

 Minimum Qualifications:

1. Possession of a baccalaureate degree from an accredited college or university AND two (2) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice or elections related work; OR

2. Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice AND one (1) year of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice or elections related work; OR

3. Possession of a Master's degree from an accredited college or university in public policy, planning, social work, public administration, finance, education, criminal justice, or business administration; OR

4. Possession of a Ph.D. or Juris Doctor degree from an accredited college or university.

SUBSTITUTION: Verifiable administrative/professional experience involving community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice and/or elections related work may substitute for the educational requirement in Minimum Qualification #1 on a year-for-year basis.

Special Conditions: Candidates must possess the two (2) special conditions listed below.  This experience can be gained concurrently.

1. One year (12 months) of professional experience performing programmatic assessment of children and youth programs. AND

2. Six (6) months of experience in community development in the area of children, youth, and families that includes experience with the development, implementation, monitoring, and support of programs and services that focus on strengthening families; early care and education; prevention and early intervention; health and well-being; youth workforce development and empowerment; out of school time; violence response and truancy prevention; and community building with a focus on children, youth, and their families.

 Do you meet the minimum qualifications and special conditions for this position?

2. Based on your education, indicate the selection that best matches your HIGHEST educational attainment. 1 year equals 45 quarter units/30 semester units.  Do not count units that are in progress (not completed).

3. If you possess a degree from an accredited college or university, please indicate your major area of study from your HIGHEST education attainment.  If your major area of study is not listed below, please check the 'other' box. 

I understand that, upon request, I must submit verification of my qualifying education. Information on how to verify education requirements can be found at http://sfdhr.org/how-verify-education-requirements.

4. How much verifiable administrative/professional experience do you have in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice, or elections related work?

5. Which area is your administrative/professional experience in? Please select all that apply.

6. Do you meet the two (2) special conditions for this position ?  This experience can be gained concurrently.

1. One year (12 months) of professional experience performing programmatic assessment of children and youth programs. AND
2. Six (6) months of experience in community development in the area of children, youth, and families that includes experience with the development, implementation, monitoring, and support of programs and services that focus on strengthening families; early care and education; prevention and early intervention; health and well-being; youth workforce development and empowerment; out of school time; violence response and truancy prevention; and community building with a focus on children, youth, and their families.

7. How much verifiable administrative/professional experience do you have performing programmatic assessment of children and youth programs?

8. How much verifiable administrative/professional experience do you have in community development in the area of children, youth, and families that includes experience with the development, implementation, monitoring, and support of programs and services that focus on strengthening families; early care and education; prevention and early intervention; health and well-being; youth workforce development and empowerment; out of school time; violence response and truancy prevention; and community building with a focus on children, youth, and their families?

This is the end of the Minimum Qualifications - Supplemental Questionnaire.

Supplemental Questionnaire -   Exam Questions

PBT-9772-093826

Supplemental Questionnaire Instructions:     The purpose of this Supplemental Questionnaire is to determine your knowledge, skills, and abilities in job-related areas that were identified as critical for satisfactory performance for this position. This supplemental questionnaire must be submitted with your application at the time of filing. The information provided should be consistent with the information in your application and is subject to verification.   Keep a copy of your application materials for your own records.  

There are three (3) questions. Please answer them to the best of your ability. Please be concise in your responses.  This information will be used to evaluate and rank qualified candidates on the eligible list.

Question #1

Describe your experience working with the non-profit sector, specifically community-based organizations that serve youth in the following areas:

1. Youth Workforce Development.
2. Out of School Time.
3. Educational Supports.
4. Mentoring and/ or Justice Services.

Question #2

2A . Detail your experience assessing program quality of community-based programs for children and youth.

 Include in your description the:

1. Types of programs you assessed,
2. Program elements that you assessed, and
3. Your method of assessment (e.g. interviews, observation, surveys, etc.).

2B. If you were assessing a program and witnessed consistent examples of low quality programming what questions would you ask them to determine what type of technical assistance/coaching is needed?

Question #3

1. Describe an experience when you had to work with a difficult team or organization.
2. What were the issues.
3. How did you manage the conflict and what was the ultimate outcome?

Certification – I hereby certify that my responses to this Supplemental Questionnaire are true and accurately reflect my background, skills, and work experiences. I understand that any false, incorrect, or deceptive responses provided in this questionnaire may result in my disqualification of this examination, and possibly other job opportunities with the City and County of San Francisco. I understand and agree that all the information that I provide is subject to verification.