Performance Analyst III Project Manager
|Date Opened||7/16/2021 10:00:00 AM|
|Filing Deadline||8/6/2021 5:00:00 PM|
|Salary||$62.93 - $76.50/hour; $10,907.00 - $13,260.00/month; $130,884.00 - $159,120.00/year|
|Job Type||CBT Discrete|
The Office of the Controller’s vision is to be a model for good government and to make the City a better place. The City Services Auditor (CSA) division, created by a voter-approved City Charter amendment, seeks to improve public service delivery and promote efficient, effective, and accountable government.
Charter Appendix F grants CSA broad authority to:
- Report on the level and effectiveness of San Francisco’s public services and benchmark the City to other public agencies and jurisdictions.
- Ensure the financial integrity and improve the overall performance and efficiency of city government.
- Conduct financial and performance audits of city departments, contractors, and functions to assess efficiency and effectiveness of processes and services.
- Operate a whistleblower hotline and website and investigate reports of waste, fraud, and abuse of city resources.
Under administrative direction, the 1830 Performance Analyst III is responsible for managing projects to design changes to systems, budgets, processes, technology, policies, procedures, and/or administration of a wide variety of government functions.
CSA’s City Performance team works with all City departments across a range of subject areas, including transportation, public health, human services, justice, and public safety. Our areas of work include data analysis and visualization, facilitation and inter-departmental collaboration, project management, process improvement, performance measurement and management, and contracting.
City Performance goals:
- Support City departments in making transparent, data-driven decisions.
- Guide City departments in aligning programming with resources for greater efficiency and impact.
- Provide City departments with the tools they need to innovate, test, and learn.
The City Performance 35-person team includes analysts, data experts and project managers. Our team comes from different professional backgrounds and works collaboratively on projects to improve local government.
To learn more, view CSA’s fiscal year 2021-22 work plan.
Duties for this position include but are not limited to:
- Provide problem-solving and consulting services to City leadership, department heads and managers by assessing and identifying departmental and Citywide needs.
- Coordinate City Performance projects with other strategic, organizational and operating environment needs and with priorities of the client and the broader City and County of San Francisco organization.
- Manage annual work planning process for at least one department and/or policy area including project idea development, prioritization, and agreement for City Performance work.
- Serve as subject matter expert in at least one policy area, including but not limited to transportation, performance measurement and reporting, nonprofit contracting, public safety, public health, human services, and capital and infrastructure.
- Oversee the development of detailed project plans, including scope and objectives, timelines, budgets, and project milestones.
- Assess risks, formulate strategies, and establish priorities to design project and program plans to achieve intended project results.
- Manage project timelines, deliverables, resource assignments and usage, and quality control processes to ensure effective and timely project completion.
- Direct and supervise staff in collecting, analyzing, testing, and reporting information (e.g., databases, procedures, systems and operating methods) as they relate to project objectives. Develop methodology and perform complex data analysis as needed, including coaching staff to increase their analytical capability.
- Lead complex procurement, contract development and quality control processes for consultant-provided work.
- Lead communication with project and program audiences including but not limited to department sponsors and leadership, elected and appointed officials, the public and other stakeholders.
- Promote inter-departmental collaboration and facilitate City stakeholders to reach agreement on solutions, including coordinating Citywide working groups.
- Oversee development of and review written reports, infographics, dashboards, and presentations that effectively communicate project results to both the public and City stakeholders.
- Supervise, train, and evaluate Performance Analyst II, Performance Analyst I and administrative support staff, including preparing and/or reviewing performance plans and evaluations and providing professional development coaching.
- Identify needed organizational improvements and lead and/or participate in organizational development initiatives.
- Work collaboratively with all staff, encourage team members to challenge themselves and learn from each other, and actively contribute to team efforts.
How To Apply
: Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.
All applicants must complete the Supplemental Questionnaire. Information provided by qualified candidates on the supplemental questionnaire will be used to evaluate qualified candidates and measure knowledge, skills and/ or abilities in job-related areas for job class 1830 Performance Analyst III, including, but not be limited to: knowledge of management principles; ability to design project plans; organization skills; and written communication.
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be of months, and may be extended with the approval of the Human Resources Director.
As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
- Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
- Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.
Click on a link below to apply for this position:
|Fill out the Supplemental Questionnaire and Application NOW using the Internet.|
|View and print the Supplemental Questionnaire.||This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.|