2718 Custodial Supervisor

CITYWIDE EXAMINATION

Recruitment #CBT-2718-902525

Introduction


THIS IS A CITYWIDE EXAMINATION



This announcement has been amended and extended to reflect changes to the selection procedures. Applicants who already applied under Recruitment CBT-2718-902525 during the filing period December 21, 2017 through January 5, 2018 need NOT reapply.


Job Description:

Under direction, supervises assistant supervisors and a large group of custodial employees engaged in cleaning activities in large public buildings, other facilities, and surrounding areas at various sites, and performs related duties as required. The essential functions of the job include assigning and supervising activities of custodial staff; developing, updating and evaluating work and/or safety standards, policies and procedures; assisting in the development of the facility maintenance plan; maintaining personnel records and work schedules; evaluating subordinates' performance, and counseling, documenting, initiating, and participating in the disciplinary process; coordinating, planning, and supervising custodial operations for special events; communicating with staff, clients, vendors, and administrators; receiving, investigating, responding, and/or resolving complaints regarding custodial services; making field checks of assigned buildings and ensuring completion of work assignments; monitoring and/or participating in moving furniture and equipment; coordinating the distribution, requesting, requisitioning and/or maintaining inventory of janitorial supplies and equipment; and driving a motor vehicle to reach job sites to facilitate custodial operations.


Minimum Qualifications


  1. Two (2) years of verifiable experience as a custodial supervisor (equivalent to City class 2716) responsible for the supervision of a large group of employees engaged in custodial work; AND
  2. Possession of a valid driver's license.

NOTES:

  • All appointees will be required to possess and maintain a good driving record. Depending on the availability of City vehicles, willingness to use his/her own vehicle may be necessary.
  • Applicants must meet the minimum qualifications requirement by the final filing date unless otherwise noted.
  • One year full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40 hours work week.). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

How To Apply


Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or
  • “I have Registered Previously” Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco. Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. 

Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org). 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

You can also watch this video for further assistance with our online application system: http://dhrportal.org/wp-content/uploads/flash_files/JobAps_APPLY/ 

All work experience, education, training and other information substantiating how you meet the minimum qualifications MUST be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. 

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Matthan Churchill, by telephone at (650-821-2032) or by email at Matthan.Churchill@flysfo.com.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.


Selection Procedures

Trades Supervisory Written Examination: (Weight: 50%)

Candidates will be administered a written multiple-choice examination that includes test items that relate to various supervisory practices and procedures (e.g., directing subordinates, delegating tasks to subordinates, providing customer service, demonstrating appropriate supervisory/leadership behavior, addressing and/or evaluating subordinate issues, behavior and performance, etc.) and well as reading comprehension items.

This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review.

The score you achieve on this examination shall be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take this test again should you apply and be found eligible for a future announcement for which this particular test is used. Please note this test is used for other supervisory classes therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the test for this future announcement is held within one year of the date of this examination, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which this test is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.


Oral/Performance Examination: (Weight: 50%)

The applicants who pass the Trades Supervisory Written examination will be tested to determine their relative knowledge, skill, and ability levels in job-related areas which may include, but are not limited to: janitorial methods and procedures, materials, chemicals, disinfectants and equipment used in cleaning large public buildings and surrounding areas; existing safety laws, rules, methods and procedures including applicable OSHA and EPA regulations to ensure the safety of staff, the public, and building occupants.

Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.


Certification:

The certification rule for the eligible list resulting from this examination will be Rule of 10 Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List:

The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be of 12 months, and may be extended with the approval of the Human Resources Director.

Transportation Security Administration (TSA) Security Clearance:

Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Customs Clearance:

This position requires that the incumbent be qualified for unescorted access to the San Francisco International Airport U.S. Customs Security Area. An application for a U.S. Custom Access Seal may be submitted to Customs ONLY after employment has commenced. Employment in this position requires that the incumbent submit an application for, successfully acquire and maintain a Customs Access Seal. Per Civil Service Commission Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the examination announcement for this examination. Failure to acquire or maintain customs access, a requirement for this position, may be basis for termination from employment with the Airport Commission. Customs Access Seal requirements and procedures are located in the Code of Federal Regulations, Title 19, Part 122, Sections 181 or 189.

Medical Examination:

Prior to appointment, candidates must successfully pass a medical examination to determine his/her ability to perform the essential functions of the job and/or the ability to meet the physical minimum requirements.

 

 

Conviction History


As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.


Disaster Service Workers


All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Conclusion


Terms of the Announcement
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at www.jobaps.com/sf.] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

Requests for an alternate test date may be considered in limited circumstances and must be submitted to the analyst listed in this announcement within five (5) calendar days of the announcement of the test date.


Reasonable Accommodations Request
Applicants with disabilities requiring reasonable accommodation for this examination must contact the Personnel Analyst at (415) 557-5241 or, if hearing impaired at (415) 775-9484 (TDD). Information on requesting reasonable accommodation for persons with disabilities can be found at: http://www.sfdhr.org/index.aspx?page=20#reasonableaccommodation.


Seniority Credit in Promotion Exams
Information regarding seniority credit can be found at: http://sfdhr.org/information-about-hiring-process%20#senioritycredit


Veterans Preference
Information can be found at: http://sfdhr.org/information-about-hiring-process#veteranspreference.

General Information concerning City and County of San Francisco Employment Policies and Procedures
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

 

Exam Type: CPE
Issued: December 21, 2017
Reissued: March 6, 2018
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: CBT-2718-902525
MC/650.821.2032


Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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