2919 Child Care Specialist

Recruitment #CBT-2919-060699


The Human Services Agency is a department of the City and County of San Francisco and the central resource for public assistance in the City. Our mission is to promote well-being and self-sufficiency among individuals, families and communities in San Francisco.

We provide a safety net for individuals and families by offering income support, community-based living supports, and assistance getting food, housing, and health coverage. We offer programs and services that ensure the protection and safety of children, the elderly and dependent adults. We help people secure employment through training, job search and child care assistance.

Position Description:

Under general supervision, oversees children in a child development center or play care program setting; performs services in the care and supervision of children; and encourages developmentally age appropriate play activities. Essential functions in this class include, but are not limited to:

  • Oversee and supervise children's activities at any of the Human Services Agency's Drop-In Child Care facilities. Interact with children according to program policies and guidelines
  • Actively engage children with developmentally appropriate play activities while incorporating numeracy and literacy strategies
  • Communicate and/or meet with parents/guardians regarding complaints, and/or concerns of the behavior of children
  • Maintain pertinent records and generate necessary incident reports/correspondence
  • Participate in trainings to remain current in child development, family support strategies, customer service and health and safety including CPR/First Aid
  • Provide support to families regarding needs of their child, providing community resource referrals for health concerns and/or family resource center referrals
  • Perform general housekeeping
  • Maintain an orderly and safe environment
  • Perform other related duties as assigned/required

Minimum Qualifications

  1. Possession of an Associate's Degree from an accredited college or university in Early Childhood Education or Child Development AND two (2) years full-time work experience working with children in a licensed child care center or qualified license-exempt program; OR
  2. Possession of a high school diploma AND four (4) years of full-time work experience working with children in a licensed child care center or in a qualified license-exempt program.

Substitution: Applicants may substitute up to four (4) years of the required experience with college coursework in Child Development or a closely related field. Thirty (30) semester units /forty five (45) quarter units of coursework from an accredited college or university will be considered equivalent to one (1) year of qualifying experience.

Note: License-exempt programs include: Court Child Care Drop-In, full service child care programs in licensed residential treatment program or family shelter, summer camp full-time programs, after-school and summer programs on a school site.

Applicants must meet the minimum qualification requirement(s) at the time of application filing.

Desired Qualifications:

  • Possession of current Infant/Child CPR certification and First Aid Training
  • Possession of a Bachelor’s Degree in Early Childhood Education or Child Development
  • Possession of a valid Early Care and Education Teacher’s Permit

Verification Documentation:

Applicants may be required to submit verification of qualifying experience and/or education at any point in the application, examination and/or departmental selection process. Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Verification (proof) of Education
When requested applicants may be required to provide a copy of their diploma, transcripts and/or official transcripts to show that the educational component of the minimum qualifications have been met. Information on how to verify foreign education credits or degree equivalency can be found at: http://sfdhr.org/modules/showdocument.aspx?documentid=18441

Verification (proof) of Experience:
When requested applicants may be required to provide written verification of qualifying experience, which must be signed by the employer’s authorized representative on the employer's business letterhead, specify the license number of the child care center, the name of the applicant, job title(s), dates of employment, hours worked per week, and duties performed. City and County of San Francisco employees will receive credit for the duties of the class to which the employee was appointed. City and County of San Francisco employees do not need to submit verification of their City employment, but must submit verification of outside experience. City employment will be verified by the employee’s record. City and County of San Francisco employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1. For more information, please visit: http://www.sfdhr.org/index.aspx?page=20#verification

Verification waiver requests will be considered on a case-by-case basis, and will not automatically be granted. Failure to submit the required verification or request for waiver when requested may be cause for ineligibility to qualify for this recruitment.

How To Apply

Applications for City and County of San Francisco jobs are being accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Click on "I am a New User" if you have not previously registered, or “I have Registered Previously”
  • Follow instructions given on the screen

Additional application materials, including the required verification documents may be submitted by:

  1. Uploading the documents through the online application process; OR
  2. Scanning the documents and emailing as attachment(s) to: hsaexams@sfgov.org or Niki.Mbotu-Mitchell@sfgov.org; OR
  3. Hand delivering or mailing the documents via postal mail to:
    Human Services Agency, Attn: Exam Unit - 2919
    1650 Mission Street, San Francisco, CA 94103; OR
  4. Faxing the documents to (415) 557-6340, Attn: 2919 Exam

To ensure that the submitted, additional documents are identified for this recruitment, a Document Cover Sheet needs to be submitted along with the documents if they are not part of the online application. The Document Cover Sheet needs to be completed for CBT-2919-060699, and may be found at: http://www.jobaps.com/SF/sup/doccover.pdf

Computer kiosks are located in the lobby of the Department of Human Resources, One South Van Ness Avenue, 4th Floor, San Francisco, for use by the public. The hours of operation are from 8:00 a.m. to 5:00 p.m. Monday through Friday.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Resumes may be attached to the application; however, resumes will not be accepted in lieu of a complete City and County of San Francisco application.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Niki Mbotu-Mitchell at: (415) 557-6205 or email at: hsaexams@sfgov.org or Niki.Mbotu-Mitchell@sfgov.org

Selection Procedures

Written Multiple-Choice Examination: (Weight 100%)
Candidates who have successfully demonstrated meeting the minimum qualifications will be tested to determine their relative knowledge, skill and ability levels in job- related areas that may include, but are not limited to: knowledge of childhood development theories and practices; knowledge of principles of care and supervision of children; ability to understand instructions and speak in English at a level sufficient for successful job performance; ability to write in English at a level sufficient for successful job performance; ability to interact effectively and positively with diverse and multi-cultural individuals.

Candidates must pass this exam in order to move forward in the selection process. This is a standardized examination, therefore, test questions and test answers are not available for public inspection or review.

Certification Rule: The certification rule used for the eligible list resulting from this examination will be The Rule of Three Scores.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List: Candidates will be placed on the eligible list in rank order according to their final score. The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible will be of 12 months, and may be extended with the approval of the Human Resources Director.

Conviction History

As part of the selection process an image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) history will disqualify you as a candidate based on the specific requirements of the position to which you are applying. If selected for fingerprinting, the hiring department will contact you to schedule an appointment.

Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.

Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Terms of this Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules, or regulations. Clerical errors may be corrected by the posting of the correction on the Department of Human Resources website at: http://www.sfdhr.org/index.aspx?page=20#announcementsdefinitions

Copies of Application Documents: Applicants are encouraged to keep copies of all documents submitted. Submitted documents become a permanent part of the exam records and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date.

Reasonable Accommodation Request: Applicants with disabilities who meet the minimum eligibility requirements of a recruitment announcement can find information on requesting a reasonable accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities
Veteran’s Preference: Information regarding requests for veteran’s preference and the required application can be found at: http://www.sfdhr.org/index.aspx?page=20#veteranspreference

Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. http://www.sfdhr.org/index.aspx?page=20#identification

General Information: Information concerning City and County of San Francisco Employment Policies and
Procedures can be found at: http://www.sfdhr.org/index.aspx?page=20

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.  Additional information about benefits can also be found at: http://www.sfdhr.org/index.aspx?page=28


Exam Type: Entrance
Issued: March 28, 2014
Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID Number: CBT-2919-060699
HSA/NM (415) 557-6205

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