3610 Library Assistant

Recruitment #CBT-3610-901189

Introduction

3610 Library Assistant

Submit Verification (Proof) of Education and/or Experience at Time of Filing Application
Failure to Submit the Required Verification Will Result In the Rejection of Your Application

Under supervision, the 3610 Library Assistant performs general and varied non-professional library work. The essential functions of this classification include: performing circulation and registration duties; checking and verifying records; receiving and recording payment of fines; providing information to the public; assisting library patrons in a tactful and effective manner; generating reports such as circulation reports, overdue notices, paging lists, clear hold shelf lists, daily cash reports and other related reports; utilizing Integrated Library Systems software to create and access customer accounts and performing tasks such as, library applications processing, verification of application information, fines and fees resolution, library card usage policies and procedures, check/in – check/out of physical and digital materials; assisting with daily library operations, such as opening and closing procedures, completing ADA checklists, drafting desk schedules, etc.; utilizing a computer to retrieve information and input data; shelving and retrieving books and other library materials using alphabetical, numerical, chronological and Dewey Decimal classification systems; performing physical processing of library materials including filing and processing new periodicals, newspaper clippings and other information; performing routine book repair and/or weeding on condition as directed; operating microfilm machines and scanners; troubleshooting and providing assistance to patrons with library equipment, including microfilm machines, scanners, and multifunction devices (copy machines); providing direction, training and/or coaching to Library Pages as directed; entering data; and performing related duties as assigned.

Minimum Qualifications

1. Nine (9) months (1160 hours) of verifiable clerical experience in a library performing tasks equivalent to Class 3602 Library Page (verification/proof of experience is required at time of filing application); OR

2. Three (3) semester or four (4) quarter units of college course work in library studies (verification/proof of education is required at time of filing application).

Special Conditions: 
1. Some positions in this class may require possession of bilingual skills. Eligibles who do not possess the designated skills will not be appointed to bilingual positions. A language proficiency test may be administered prior to appointment to these positions.
2. May be required to push, pull and lift with assistance objects weighing fifty (50) pounds or more. 

Notes:
Some positions in this class are subject to irregular work schedules and may require evening and/or weekend work; and require constant public contact. Position in this classification may be required to work at various locations within the Library system.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Stefanie Lim, by telephone at 415-551-8911 or by email at Stefanie.Lim@sfgov.org.

Verification:

Applicants are required to submit verification of qualifying education and/or experience prior to the filing deadline**. Verification should be attached to the application. Please use the link in the "Other" tab to attach education and/or experience verification documents to your application.

Qualifying education must be verified by copy of diploma showing major or transcripts showing coursework completed. Information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Verification of qualifying experience must be on the employer’s letterhead, show the applicant’s name, dates of service, job title(s), duties actually performed for each position, and must be signed by the employer. If the qualifying experience was performed on a part-time or as-needed basis, the total number of hours worked or average hours worked per week must also be included. Qualifying experience may be verified by performance evaluations showing duties performed. City and County employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will only be allowed if recorded in accordance with the provisions of Civil Service Commission Rules. Applicants who cannot obtain the required verification may request a waiver of the verification requirement by submitting a separate signed statement by the final filing date, explaining the reason for the request. Waiver requests will not automatically be granted but will be considered on a case-by-case basis. Failure to provide either the required verification or a request for waiver will result in rejection of application.

A resume is not sufficient verification of qualifying experience. 


**Verification of library experience gained by employees currently working for the San Francisco Public Library will be automatically verified by a review of the Human Resources Information System data. If you are currently employed by the San Francisco Public Library, you do not need to submit experience verification, however, if you have other qualifying experience from another library that you are using to meet minimum qualifications, you do need to submit verification documents to support the outside work experience.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures

Written Multiple Choice Examination (Weight: 100%): Candidates that meet the minimum qualifications will be invited to participate in a written examination designed to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to: ability to file and retrieve materials coded numerically, alphabetically, and by the Dewey Decimal classification system; ability to transfer numerical and other information to and from various types of records; ability to use a computer terminal for information retrieval and data entry; use computer and related software programs to prepare and generate detailed reports; maintain records and logs and enter and retrieve data; ability to establish and maintain effective and cooperative working relationships with individuals from diverse backgrounds; knowledge of common library terminology, operations and practices such as Dewey Decimal Systems, author/title/subject headings, and call numbers; knowledge of general office work; ability to understand and follow oral instructions; ability to operate and troubleshoot library equipment; ability to communicate in writing in a clear, concise and easily understandable manner to departmental managers, vendors, the general public, supervisors and subordinate personnel including the ability to prepare accurate form reports, read and understand written instruction, and to communicate information clearly and effectively in writing.

Candidates must achieve a passing score on the written exam in order to be ranked on the eligible list. This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.

The score that you achieve on the examination shall be valid and "banked" for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take this test again should you apply and be found eligible for a future announcement for which this particular test is used. If the test for this future announcement is held within 12 months of the date of this examination, your score will be automatically applied to that announcement. However, after twelve months, you have the option to either (a) apply your test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than twelve months from the date of the examination and only in association with your eligibility for another announcement for which this test is used. Please note that, should you re-test, your re-test score would become your official score going forward since it is the most recent (even if it turns out to be lower than your original score).

Requests for an alternate test date may be considered in limited circumstances and must be submitted to the analyst listed in this announcement within five (5) calendar days of the announcement of the test date.

Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Eligible List:
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 12 months, and may be extended with the approval of the Human Resources Director. 

Certification:
The certification rule for the eligible list resulting from this examination will be Rule of Ten Scores.  Additional selection processes may be conducted by the hiring department prior to making final hiring decisions. 

Requests:
Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at:
http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities

Information regarding requests for Veterans Preference can be found at:
http://www.sfdhr.org/index.aspx?page=20#veteranspreference  

Seniority Credit in Promotional Exams: 
Information regarding seniority credit can be found at:
http://www.sfdhr.org/index.aspx?page=20#senioritycredit  

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Terms of Announcement and Appeal Rights

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at www.jobaps.com/sf.] The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

 

Exam Type: Combined Promotive and Entrance
Issued: March 18, 2016
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: 901189
DHR/SL/415-551-8911

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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