8530 Deputy Probation Officer (SFERS)

Recruitment #CBT-8530-902812


Position Information: Deputy Probation Officers perform professional level work in the supervision and investigation of probationers and perform related duties as required.  The essential functions include: conducts general and pre-sentence investigations; investigates petitions; prepares various reports using a computer including those for early termination or reduction of charges; makes arrests; prepares recommendations and assists the courts in detention and sentencing decisions; prepares presentence investigations and motions to revoke; supervises and counsels probationers using evidence based practices, including motivational interviewing and prepares risk assessments of probationers to assist in complying with court orders, educational and vocational services, substance abuse treatment programs, family counseling, and other rehabilitative programs to address criminogenic needs; performs intensive casework management which includes entry and maintenance of related data; serves as liaison between court, community-based agencies, law enforcement and government agencies; represents the department at commissions, court hearings, community agencies as required; assists in training of new and reassigned officers; may serve as back-up supervisor as needed; performs a variety of specialized assignments.

Working Conditions:  Employees may be required to work nights, weekends and/or holidays, and/or to work at a community-based location including an office in the Bayview, Community Assessment Service Center and departmentally assigned locations. A shift differential for work performed on designated evening and night shifts will be available in accordance with the current related Memorandum of Understanding agreement. 

Positions at Adult Probation may be required to carry a firearm and successfully complete all pertinent and mandatory training.

Ethical conduct is expected at all times. Off duty conduct may impact employment status. Employees must also conform to all other requirements necessary to hold and maintain peace officer status pursuant to the California Government Code.

The eligible lists resulting from this selection process will be used to fill vacancies at both the Adult Probation Department and the Juvenile Probation Department.

Examples of Important and Essential Duties

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

§  Interviews, investigates and supervises juvenile and adult offenders including cases which may entail severe personality and emotional disorders, dangerously aggressive behavior, aggravated offenses; interviews offenders, law enforcement officers, government agencies, employers, victims, family, relatives, acquaintances, and others in order to evaluate the nature of the violation, extent of responsibility, attitude, plans and other related information; interacts with workers from other agencies in cases of mutual interest; investigates personal background, family history, education, employment and financial status; visits homes, schools, employers, churches, neighborhoods, recreational areas and other places to obtain pertinent social and economic background information; prepares and submits case findings requiring reports with recommendations for unit supervisor’s approval; may represent department in court; records disposition and conditions of probation, interviews probationers about installment payments of court imposed fines, restitution and child support.

§  Appears in court as needed and represents the department in matters involving probation decisions and questions raised by the court, district attorney or the defendant’s attorney; submits supplemental information as required; calendars and presents motions to extend, revoke, modify and terminate probation.

§  Assists in the training of new or reassigned officers and may act as backup supervisor.

§  May represent the department at community group meetings concerned with the operations of policies of the probation department; may prepare special reports and deliver lectures on the causes and extent of anti-social behavior and the methods employed in evaluating and rehabilitating offenders.

§  Discusses the nature and conditions of probation with probationers and respondents; counsels and advises probationers and refers them to agencies and organizations dealing with specialized social, emotional or legal problems; evaluates probationers’ progress in compliance with court orders and prepares periodic reports and recommendations; discusses revocation action, case progress and case termination with supervisor, answers questions from courts, other departments and community organizations regarding the status and progress of probationers.

§  Serves as liaison between the probation department and the courts, Department of Human Services, Sheriff's Department, California State Department of Corrections and other agencies; confers with other staff members on casework techniques and special problems; maintains contacts with various employment related agencies; interviews applicants for programs and determines eligibility; supervises probationers during their enrollment in programs; and prepares and maintains reports and records.

§  Investigates complaints of habitually beyond control behavior; interviews parents, relatives, religious leaders, social workers and the child to evaluate the complaints and determine their validity and I seriousness; provides counseling and casework service to the parents and children to effect the social rehabilitation of the family; prepares progress reports and discusses advisability of referral of family to other agencies, discusses placement of children in foster homes or institutions and determination of probation; arranges for placement of children in foster homes and counsels children and foster parents; maintains periodic contact to assess conditions of homes and children’s progress.

§  Reviews, recommends, files and executes petitions for the sealing of former Juvenile Court records; interviews applicant and checks all pertinent records to determine if rehabilitation has been attained; notifies all affected agencies of the Superior Court decree and order; files step-parent adoption reports and records with the Superior Court; interviews the child’s birth parents, step-parents, attorneys and others; witnesses and executes all necessary documents to complete the adoption procedures.

§  Participates in specialized assignments including but not limited to gang and drug abatement, sex crimes, serious/habitual offenders, multiple agency task force, field enforcement and community liaison.

§  Performs related duties as required.

Minimum Qualifications


Possession of a baccalaureate degree from an accredited college or university with major course work in the Social and Behavioral Sciences or closely related field.


Requires possession of a valid California Class C driver’s license.

Special Requirements:

The Deputy Probation Officer class employees must complete 200 hours of core probation officer training during the first year of appointment. Employees in this classification are peace officers as defined by section 830.5 of the Penal Code and must satisfy the State of California criteria for peace officer status. Appointees will be required to meet State-mandated CORE training requirements as defined by Standards for Training in Corrections (STC). Employees must also conform to all other requirements necessary to hold and maintain peace officer status pursuant to the California Government Code

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

§  Select the desired job announcement (8530 Deputy Probation Officer (SFERS)

§  Select “Apply” and read and acknowledge the information

§  Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”

§  Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Joron Coleman, by telephone at (628) 652-2317, or by email at joron.coleman@sfgov.org.

Selection Procedures

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying):

Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

 Written Examination - Probation Officer

[California Board of State and Community Corrections exam]: (Weight: 100%) 
Candidates will participate in a written multiple-choice examination designed by the State of California to determine their relative knowledge, skill and ability levels in job related areas, including but not limited to: problem solving, reading comprehension, written communication ability, and work attitudes.  Please see the California Board of State and Community Corrections website to view the Candidate Orientation Booklet by clicking on the link: http://www.bscc.ca.gov/downloads/3_Candidate_Orientation_Booklet_PO_2008_w_BSCC_cover.pdf
Oral communication ability may be evaluated during the hiring process.

This is a standardized written multiple-choice examination and, therefore, test questions and test answers are not available for public inspection or review.

Departmental Selection Process Background Investigation: (Pass/Fail)

Prior to appointment, each candidate’s background will be reviewed to determine his/her fitness for this position. Employees in this classification are peace officers and must meet P.O.S.T. (Peace Officer Standards & Training) standards and comply with laws applicable to peace officer positions. Applicants will be required to complete a lengthy P.O.S.T. personal history statement and submit to a polygraph and/or psychological examination, medical screening, and drug screening.

Reasons for rejection may include repeated or serious violations of the law, inability to work well with coworkers, inability to accept supervision, insufficient knowledge of law enforcement work, or other relevant factors.

Applicants must have a current history of careful and responsible motor vehicle operation. Negligent motor operator probation, license suspension, drunk driving, reckless or hit and run driving records or records of multiple moving violations may be cause for rejection. 

Candidates must not have been convicted of a felony in this state or in any federal jurisdiction or of any offense in any state or any federal jurisdiction, which would have been a felony if committed in this state. Criminal records will be carefully reviewed. Candidates who do not report their complete criminal records will be disqualified.

Candidates must pass all parts of the background investigation.

 Physical Requirements: (Weight: Pass/Fail)

Prior to appointment, candidate must complete the medical screening as determined by the department and/or County of San Francisco. 

The department may administer additional position-specific selection procedures to make final hiring decisions.

Certification Rule: The certification rule for the ranked eligible lists resulting from this examination will be Rule of Ten Scores. The department may administer additional position-specific selection procedures to make final hiring decisions.

Eligible List/Score Report: Two eligible lists will be created from this recruitment, one for 8530 Deputy Probation Officer (SFERS) and one for 8444 Deputy Probation Officer (PERS). The confidential eligible lists of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. Two examination score reports will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible lists, shall not be made public unless required by law. However, the eligible lists shall be made available for public inspection, upon request, once the eligible lists are exhausted or expired and referrals resolved. The eligible lists/score reports resulting from this civil service examination process are subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible lists resulting from this examination process will be 18 months, and may be extended with the approval of the Human Resources Director.  

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246

Veteran’s Preference documentation must be submitted at the time of filing to be considered. Information regarding requests for Veterans Preference can be found at: http://www.sfdhr.org/index.aspx?page=20#veteranspreference

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 
Information regarding requests for Veterans Preference can be found at: 

Terms of Announcement and Appeal Rights

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at www.jobaps.com/sf.] The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

Exam Type: Entrance

Issued 7/9/2021
Carol Isen

Human Resources Director
Department of Human Resources
Recruitment ID Number: CBT-8530
ADP/ JC / 628-652-2317


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

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