0923 Manager II - Airport Fleet Services Manager

Automotive Shop

Recruitment #PBT-0923-072107


This is a Position-Based Test conducted in accordance with Civil Service Rule 111A.

The current position is located at the San Francisco International Airport. 

SFO is a world-class, award-winning airport that served more than 53 million guests in 2016.  SFO offers non-stop flights to 46 international cities on 39 international carriers. The Bay Area's largest airport also connects non-stop with 79 U.S. cities on 13 domestic airlines.  In fiscal year 15/16, the Airport, an enterprise department of the City & County of San Francisco, accounted for $7.8 billion in business activity and supported nearly 39,400 direct jobs.  

SFO’s mission is to provide an exceptional airport in service to our communities and iscommitted to redefining air travel. SFO has embarked on the renovation of Terminal 1, the largest project in the Airport’s 10-year, $6.1 billion Capital Improvement Plan.  View anInside SFO video about careers at SFO.

Learn more about SFO Fleet Services in the following Inside SFO episode: https://www.youtube.com/watch?v=YcVwOFVuZ8Q

Position Description: 

Under administrative direction, the Airport Fleet Services Manager is responsible for the maintenance, operation and implementation of policies and procedures for the Airport’s full portfolio of equipment and vehicles.  This position will implement and expand the use of alternative fuel vehicles and equipment in order to achieve SFO’s sustainability goals.  The Airport Fleet Services Manager will perform analyses in operational life cycles, manage contracts and service agreement with vendors and pursue grants in alternative fuel equipment and vehicles. 

Essential Functions: (but not limited to)

1. Manages subordinate supervisory staff and staff from various trades contributing to the overhauling, maintaining and repairing automotive and other equipment.  

2. Manages the full portfolio of 1,400 pieces of equipment and vehicles, including on and off road heavy equipment, watercrafts, tools, generators, aircraft rescue and firefighting vehicles, across their respective operational life cycles from procurement, to maintenance, to salvage/end of life. 

3. Assists with the development and implementation of the policies and procedures for the Airport’s Fleet.  

4. Develops, administers and monitors an operating budget and a robust fleet management program, including telematics and asset management systems, working in partnership with relevant City departments and airport sections/units, and focused on vehicle and fleet “right-sizing” based upon vocational specifications, vehicle use patterns, and service delivery needs.  

5. Performs cost benefit analyses and lifecycle cost of vehicle ownership to create and manage vehicle and equipment depreciation and replacement schedules, and inform procurement decisions/options (lease vs. buy) and vehicle selection aligned with fleet management program.   

6. Collaborates with airport stakeholders to provide telematics/asset management data as an informant to airport and climate action planning and solicit guidance on Alternative Fuel Vehicle Institute (AFVI) siting and procurement opportunities.  

7. Pursues grants to expand alternative fuel vehicle and equipment in service to the airport community and in alignment with the airport's strategic plan goals.

8. Manages grant activities through monitoring grant opportunities, completing grant applications, maintaining grant funded equipment and ensuring agreements adhere to their required timeframe for the Airport’s fleet equipment.  

9. Pursues grants to expand alternative fuel vehicle and equipment in service to the airport community and in alignment with the airport's strategic plan goals.  

10. Maintains all DMV records and related files, ensures all vehicles and equipment are properly licensed, permitted and compliant with all relevant codes, ordinances and regulations through ongoing monitoring and annual reporting, and oversee the state mandated smog and smoke check program.  

11. Implements the inspection program for Airport tenant vehicles and equipment.  

12. Manages the hazardous material disposal program.  

13. Develops specifications for on and off road vehicles, structure and aircraft rescue and firefighting vehicles, and equipment to use in the competitive bid process and when applicable, incorporates alternative fuel specifications, reviews and approves bid awards for new vehicles and equipment.  

14. Utilizes various computer software and database system to analyze and research data, and provide written reports to Airport Senior Management staff as well provide presentations.  

15. Communicates with executive level management regarding SFO’s Fleet related activities and coordinates efforts with other City departments in addressing the needs of the Airport Fleet.  

16. Builds staff awareness and comfort with alternative fuel vehicles and infrastructure through the design and deployment of trainings and host of demonstration "test drives".

Minimum Qualifications

1. Baccalaureate degree from an accredited college or university; AND

2. Five (5) years of verifiable journey level experience in the maintenance, repair and overhaul of a variety of vehicles and other machinery and equipment.  Experience must have been gained in a large (i.e., 750+ vehicles or heavy equipment) and diversified (i.e., diversity of vehicles such as cars, trucks, motorcycles, road graders, paver, cranes, air rescue or firefighting vehicles, etc.) fleet maintenance operation (including emergency type vehicles); AND

3. Possession of a valid (Class C) Driver’s License at the time of appointment.  Candidates must be insurable under the City’s automobile liability insurance policy.  Insurability must be maintained throughout employment.

NOTE: Experience must have been gained as a journey level craft person in a vehicle maintenance and repair shop. Experience as a journey level craft person in other kinds of maintenance and repair shops is not considered qualifying. 

SUBSTITUTION: Applicants may fully substitute the required education with additional qualifying experience as a journey level craft person responsible for the maintenance, repair and overhaul of a variety of vehicles and other machinery and equipment.  One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

One year full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40 hours work week.).  Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.  Applicants must meet the minimum qualifications requirement by the final filing date unless otherwise.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. 

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Kenson Wong, by telephone at (650) 821-2032, or by email at Kenson.Wong@flysfo.com.


Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

General Notes: 

Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for these recruitments. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing may not be used for scoring or considered to determine whether you meet the minimum qualifications.

Selection Procedures

Supervisory Test Battery: (Weight: 40%)

Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication & Conflict Management. For more information about this Supervisory Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=325

A passing score must be achieved on the Supervisory Test Battery in order to continue in the selection process.

This is a standardized examination, and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Supervisory Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Supervisory Test Battery. The Supervisory Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Supervisory Test Battery, your score will be automatically applied to that announcement, However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Supervisory Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Supervisory Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Oral/Performance Examination (Weight 60%):

Candidates who pass the Supervisory Test Battery examination will be tested to determine their relative knowledge, skill, and ability levels in job-related areas which may include, but are not limited to: Knowledge of shop practices and methods used to run maintenance shops which are engaged in the overhaul, maintenance, repair and adjustment of a wide variety of vehicles and equipment; Knowledge of preventive maintenance and applicable auto shop safety requirements; Knowledge of modern personnel administration, the principals, practices, methods and techniques of budgeting, organizing, administration and management, administrative analysis purchasing and financial administration; Knowledge of principles, methods and procedures used in the purchase of large quantities of materials and supplies for a maintenance facility; Knowledge of computers and related software to present findings of research and analysis and proposed recommendations; Knowledge of current alternative fuel vehicles and technology including battery electric vehicles, plug-in hybrid electric vehicles and hydrogen vehicles; Skill in preparing specifications, purchasing orders, pursing grants and reviewing and awarding bids for wide variety of vehicles and equipment; Ability to establish and maintain effective working relationships with vendors and suppliers; Ability to communicate clearly, concisely and accurately in verbal and written form; Ability to review and analyze data, review statistical computations, charts and diagrams; Ability to plan, organize, direct and review the work of subordinates.


The certification rule for the eligible list resulting from this examination will be Rule of the List Scores.  Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List:

The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of twelve (12) months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification.  To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.

Transportation Security Administration (TSA) Security Clearance:

Candidates for employment with the San Francisco Airport Commission are required to provide a complete employment history for the past ten (10) years and an explanation of all gaps in employment during that period.  The past ten (10) years of the candidate's employment will be verified.  In addition, candidates will be required to undergo a criminal history check, including FBI fingerprints, in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening.  Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination.  Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Customs Clearance:

This position requires that the incumbent be qualified for unescorted access to the San Francisco International Airport U.S. Customs Security Area. An application for a U.S. Custom Access Seal may be submitted to Customs ONLY after employment has commenced. Employment in this position requires that the incumbent submit an application for, successfully acquire and maintain a Customs Access Seal. Per Civil Service Commission Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the examination announcement for this examination. Failure to acquire or maintain customs access, a requirement for this position, may be basis for termination from employment with the Airport Commission. Customs Access Seal requirements and procedures are located in the Code of Federal Regulations, Title 19, Part 122, Sections 181 or 189.  

Medical Examination: 

Prior to appointment, candidates must successfully pass a medical examination to determine his/her ability to perform the essential functions of the job and/or the ability to meet the physical minimum requirements. 

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Terms of Announcement:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.


Seniority Credit in Promotional Exams: Information regarding seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Information regarding requests for Veterans Preference can be found at: 

General Information concerning City and County of San Francisco Employment Policies and Procedures:

Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:

Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Exam Type: CPE
Issued:  02/22/17
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: 072107
AIR/KW/(650) 821-2032


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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