0923 Manager II-Equal Employment Opportunity Programs Manager

Recruitment #PBT-0923-110383


This is a Position-Based Test conducted in accordance with CSC Rule 111A.

The final deadline has been extended on 4/7/2021 to broaden the applicant pool.  

Who are we?
San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees working in seven counties with a combined annual operating budget of over $900 million.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at www.sfwater.org

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. As you explore career opportunities with us, download our career guide and learn about what you can expect during the hiring process. 

WORK LOCATION: There is currently one (1) position available. The position is with Human Resource Services located at 525 Golden Gate Avenue, San Francisco CA.  This position may require the employee to temporarily telecommute on a full-time basis until further notice is given to return to the office.

About Human Resource Services (HRS)
How do we deliver over 180 million gallons and 129,000 kilowatts of clean and reliable water and energy every day to our communities? Not just through our infrastructure, but through our people. At the SFPUC, HRS has a seat at the table and leads the agency's success by consistently driving a people-oriented focus through every level of the business.

With our current workforce aging and upwards of 50 percent anticipated vacancies within the next five years, our HRS team is growing and transforming to rise to the challenge. We are actively recruiting skilled workers across over 200 occupations with an emphasis on diversifying the workforce and focusing on engaging and retaining our workforce. We provide comprehensive HRS programs and initiatives across the tactical-operational-strategic spectrum to create a people-first culture.

In everything we do and strive to achieve, each HR team is guided by five strategic priorities:

Under general direction of the Chief People Officer, the Equal Employment Opportunity (EEO) Programs Manager, through a team of professional staff, manages the EEO and Americans with Disabilities Act/Fair Employment Housing Act(ADA/FEHA) programs for the San Francisco Public Utilities Commission.  The incumbent manages EEO-related investigations, ADA/FEHA interactive processes, assessing the current program, including agency’s current efforts regarding EEO-related training; making recommendations to expand resources as necessary; and cultivating relationships in alignment with the SFPUC’s Strategic Plan, the SFPUC’s Racial Equity Action Plan, and the HRS Strategic Plan. The incumbent serves as the Program Manager for the Agency’s Covid-19 Health Screening Program(HSP) and liaises with management, employees, several SFPUC work groups, and the Department of Human Resources (DHR) to manage the HSP and when employees test positive. The EEO Programs Manager motivates, develops and inspires staff to perform at their highest levels and fosters a vibrant and collaborative work environment that values each team member’s unique contribution and welcomes new ideas from others to accomplish team and Agency-wide goals; and performs other related duties as required.

Essential functions:
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

Major duties and responsibilities include but are not limited to the following:
  • Ensure relevant Equal Employment Opportunity (EEO) and Americans with Disabilities Act/Fair Employment and Housing Act (ADA/FEHA) standards (including CCSF standards) are known, understood, and adhered to, and streamline and standardize related work processes. 
  • Direct, supervise, develop, and coach staff performing work related to EEO and ADA/FEHA activities and projects, and make recommendations to enhance and improve performance.   
  • Provide technical guidance consistent with current best practices, as well as applicable laws, regulations, rules, and policies to SFPUC's enterprises, bureaus, and divisions on matters related to EEO and ADA/FEHA. 
  • Consult and collaborate with Employee and Labor Relations work unit to identify and address workplace, leaves, and workers’ compensation issues. 
  • Supervise and direct the creation of periodic reports of the SFPUC's workforce by collecting, compiling and analyzing data pertinent to EEO and ADA/FEHA. 
  • Identify and recommend new or amended policies and procedures in line with current best practices, as well as applicable laws, regulations, rules, and policies related to EEO and ADA/FEHA. 
  • Conduct and supervise EEO-related investigations and respond to requests for information and discrimination complaints filed directly by individuals or through governmental agencies in consultation with the City Attorney's Office and according to DHR standards and templates. 
  • Conduct and supervise interactive processes in consultation with the City Attorney’s Office and according to the DHR standards and templates. 
  • Analyze departmental data pertinent to EEO and ADA/FEHA reasonable accommodation requests to identify trends, and advise supervisors, managers, and executive management of recommended actions. 
  • Oversee tracking and analysis of disability placements. 
  • Design and deliver training programs and other resources for employees, supervisors and managers regarding EEO, ADA/FEHA, and other related topics. 
  • Evaluate, develop, and implement unit's goals, responsibilities, policies, and procedures, in consultation and collaboration with other HRS work units, as applicable. 
  • Serve as an EEO and ADA/FEHA subject matter expert during mediation, litigation, and settlement of individual EEO complaints.  
  • Serve as a Program Manager for the Agency’s Covid-19 Health Screening Program (HSP) and liaises with management, employees, several SFPUC work groups, and the DHR to manage the HSP and when employees test positive.
  • Participate/collaborate in diversity, equity, inclusion and belonging (DEIB) and racial equity projects and initiatives. 
  • Present before Commissions and Boards on EEO and ADA/FEHA matters. 
  • Participate in budget development by providing detailed justification and persuasive arguments for proposals related to ensuring appropriate resource allocation for SFPUC's EEO Programs Unit. 
  • Performs other related duties as required.
The ideal candidate will have a demonstrated track record and ability to exercise the following competencies: