0931 Director of Treasury Services

(Manager III)

Recruitment #PBT-0931-071962


Announcement is amended on November 10, 2016 to reflect changes in the minimum qualifications and conclusion link.


0931 Director of Treasury Services (Manager III)

Office of the Treasurer and Tax Collector

About the Office of the Treasurer & Tax Collector (http://sftreasurer.org/)

The Office of the Treasurer & Tax Collector offers an exceptional opportunity for the right candidate to serve this progressive, result-driven city department by engaging in interesting and rewarding mission-critical work. 

The Office of the Treasurer & Tax Collector serves as the banker, tax collector, collection agent, and investment officer for the government of San Francisco. 

We are seeking an experienced treasury professional to join the Department’s management team. The Director of Treasury Services is a high level financial manager in the department and reports to the Chief Assistant Treasurer. The Director will direct enterprise-wide banking and treasury activities.

Position Description

The Director of Treasury Services is responsible for setting strategic direction, planning, coordinating, and directing banking operations.  The Director must have broad management and financial expertise in order to establish performance standards, plan and coordinate major activities, review performance, champion initiatives, and implement change for financial services  with vendor partners.


The ideal candidate will be experienced in the following areas:

·       Proven managerial ability to support staff, peers and executive team

·       Knowledge of banking treasury management products and services

·       Cash management, controls and risk mitigation

·       Vendor/contract negotiation and management

·       Team-based project management

The following are major job duties and responsibilities:

·       Direct citywide banking and treasury activities

·       Formulate, document, and implement policies, procedures and programs relating to cash management, regulatory control and compliance issues

·       Oversee account analysis: fluctuations and payments

·       Champion banking and cash management services with departments/agencies throughout the enterprise

·       Conduct training for CCSF departments/agencies on internal and external banking, credit card processing, and requests for banking and merchant accounts

·       Participate in management’s strategic planning, and conduct special administrative and research studies on improving delivery of financial services and systems infrastructure and interfaces

·       Recommend initiatives to enhance risk mitigation and fraud protections

·       Develop, test and maintain business continuity and business resumption plans for banking operations

·       Evaluate requests for department and enterprise wide banking services

·       Issue Requests for Proposals (RFPs) and negotiate contracts for banking services, renewals and amendments between enterprise, financial institutions, merchant providers and other vendors

·       Champion and support functional requirements and testing for treasury and financial systems’ implementation and optimization


Compensation & Benefits:  The normal annual salary range is $113,672 -$145,106.  Appointment above the maximum of the normal range may be considered based on documented and substantiated recruitment and retention issues or exceptional skills.  A special approval process is necessary for appointment above the normal salary range.  In addition to competitive salaries, the city offers flexible benefit plans with pre-tax elections which include:  medical and dental insurance; Retirement Plan; 457 Deferred Compensation Plan; Social Security; Long-term Disability Plan; Life Insurance; paid Management Training program; 11 paid holidays per year; 5 floating holidays per year; 10 to 20 vacation days per year, depending on years of service; and may earn up to 100 hours paid administrative leave per year. For a general summary of benefits click here: http://sfdhr.org/benefits-overview



SFERS may provide “reciprocal” retirement benefits with CalPERS and certain other California public retirement systems. This means that if you work for more than one employer that participates in this reciprocal network, you may be eligible to receive a benefit based on:

1. Your years of service with each of those employers; and

2. Your highest salary earned with any of those employers.

Minimum Qualifications


Education:  Possession of a baccalaureate degree from an accredited college or university.

Experience: Six (6) years progressive experience in treasury, finance, or a related field, including three (3) years relevant supervisory experience.


Substitution:  a graduate degree substitutes for one (1) year of general progressive experience but cannot substitute for supervision experience.


Desirable Qualifications

  • CTP Certification
  • Proven strategic management experience
  • Ability to create a customer service environment within the organization and develop effective internal and external customer relationships
  • Excellent skills in oral and written communication, motivation and interpersonal relations:  ability to express thoughts and complex ideas in a straightforward and efficient manner
  • Strong organization skills, analytical thinking and attention to detail
  • Demonstrated ability to coordinate and collaborate with internal and external staff and financial service providers for problem resolution
  • Establish and maintain a work environment to enhance both employee morale and productivity
  • Proficiency in Microsoft Office Products

 The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

For more information on the application and hiring process, including an instructional video visit:  http://sfdhr.org/how-apply-position

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Joni Kuroyama, by telephone at 415-554-4475, or by email at joni.kuroyama@sfgov.org.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures

Applicants must upload their resume during the online application process.

The examination process shall consist of two separate components listed below:

Management Test Battery Examination (Weight:  40%)

Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Management Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=343.  A passing score must be achieved on the Management Test Battery to continue in the selection process.

This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Supplemental Questionnaire Evaluation (Weight:  60%):


Candidates will be required to complete a supplemental questionnaire at the time of application. However, only those candidates who pass the Management Test Battery will receive a score for their Supplemental Questionnaire responses. In addition to the online system, please email joni.kuroyama@sfgov.org a copy of your responses to the questionnaire. 


The Supplemental Questionnaire Evaluation is designed to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to:  knowledge of banking, cash management products and services; ability to analyze and solve accounting and treasury management problems efficiently and accurately; proven strategic thought process; supervisory principles and practices, including planning, delegating and controlling the work of subordinates; team based project management; techniques of developing, training, and evaluating subordinate work performance; effective written and oral communication; principles and practices, including organization, budget preparation, personnel management and financial management; knowledge of  electronic banking portals, administration of user profiles and online access and EFT payments.


Candidates must achieve a passing score on the above examinations in order to be ranked on the eligible list.


Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all

of the steps in the selection process. 


Certification Rule:
The certification rule used for the ranked eligible list resulting from this examination will be the Rule of the List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Timeline with important hiring milestones (tentative):

·       Application deadline November 28, 2016

·       Management Test Battery exam administered December 12, 2016 in San Francisco. Out-of-state candidates may contact the exam analyst for other arrangements.

·       Selection interviews first or second week of January 2017

·       Job offer January 31, 2017

·       Start work the mid February 2017

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Eligible List:
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 6 months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification.  To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.

Position Based Testing information can be found at:



Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities


Seniority Credit in Promotional Exams can be found at:



Information regarding requests for Veterans Preference can be found at: http://www.sfdhr.org/index.aspx?page=20#veteranspreference 

General Information concerning City and County of San Francisco Employment Policies and Procedures can be found at:  http://www.sfdhr.org/index.aspx?page=20 or a hard copy may be obtained at 1 South Van Ness Avenue, 4th Floor.


Copies of Application Documents: Applicants should keep copies of all documents submitted, as these will not be returned. Information regarding this can be found at:



Right to Work:  All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.  More information can be found at: http://www.sfdhr.org/index.aspx?page=20#identification


Terms of the Announcement:


Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.


The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.


Micki Callahan, Director

Department of Human Resources

Recruitment Number:  PBT-0931-071962

Issued:  November 8, 2016; Amended 10 November, 2016
TTX/JK (415) 554-4475


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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