0931 Manager III, Permit Manager, BSM

Recruitment #PBT-0931-075914

Introduction

This announcement is amended to extend the filing period. Interested applicants are encouraged to FILE IMMEDIATELY. Receipt of applications will be cut off, suspended or closed when there are sufficient number of qualified applicants 

 This is a Position Based Test conducted in accordance with Civil Service Rule 111A.

POSITION DESCRIPTION:
Under administrative direction, the Manager of Permit Division reports directly to the Deputy Bureau Manager, Street Use and Mapping (BSM) of San Francisco Public Works. This is a senior manager within the Bureau and is responsible for the functional area of Permit Division; the coordination and implementation of program planning; and defining staffing requirements, resource allocation and identification of future resource needs.

Essential functions of this job code include, but are not limited to:

  1. Manage and oversee review and approval processes for public right-of-way permits such as street construction and street use, including review of plan submittals, permit applications, fee assessment and payment processing
  2. Interpret and enforce laws, ordinances, and regulations governing construction in, and use of the public right-of-way
  3. Manage and supervise permit operations through subordinate personnel including training, evaluating and coaching subordinate staff engaged in permit processing, complaint processing, records management, and related activities
  4. Supervise and manage the provision of effective service delivery to customers
  5. Conduct analyses, prepare statistical, cost/benefit performance reports and make recommendations on the permit approval/review processes
  6. Assist with and perform general administrative and/or management functions as they relate to office operations, permit section budget, contract and/or grant administration
  7. Participate in the departmental process improvement efforts by preparing or revising business plans, policies/procedures, performance objectives, work and efficiency plans to senior management and policy makers
  8. Plan, organize, develop, and produce briefings, reports, presentations, handbooks, educational and outreach materials for City departments, building developers, utility service providers, community-based organizations, the general public, and public officials
  9. Manage and coordinate the routing and tracking of permit plans to various departments and outside agencies for required reviews and approvals
  10. Represent SF Public Works and the Bureau of Street Use and Mapping by making presentations and participating in public meetings and workshops during the working day and after normal business hours to elected officials, such as the Mayor’s Office and the Board of Supervisors, and community based groups
  11. Perform related duties as required.

Nature of Work: This position requires incumbent to be available after hours, 7 days a week including holidays, to respond to emergency requests and issues.

Minimum Qualifications

  1. Possession of a bachelors degree from an accredited college/university; AND
  2. Five (5) years of professional experience in implementing agency programs, policies and procedures, of which the experience must include three (3) years of experience supervising professionals; AND one (1) year in permit issuance and/or enforcement of city codes and regulations; AND
  3. Possession of a valid Class C drivers license. A California license must be obtained prior to appointment and must continue to maintain a satisfactory driving record.

Substitution:
A Juris Doctor OR Masters degree in Public or Business Administration OR a Professional Civil Engineering License may be substituted for up to two years of the required professional experience but not for supervisory and permit issuance or enforcement of city codes and regulations experience.

Note: One year full-time employment is equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment. Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

DESIRABLE QUALIFICATIONS:
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring. 

  • Managerial experience in permit issuance for construction within the public right-of-way
  • Extensive experience in computer proficiency in Microsoft Office Suite
  • Experience in training and presenting infront of small to large groups

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Angie Ignao, at (415) 554-6107, or via email to: angie.ignao@sfdpw.org.

Verification:
Applicants may be required to submit verification of the qualifying experience and education, at any point in the application, examination or departmental selection process. Resumes will not be accepted in lieu of verification of qualifying experience and education. When requested, applicants who possess a degree that is from a foreign and/or non-accredited college or university may be required to provide an equivalency certification of the degree. Failure to submit the required verification, when requested, may result in disqualification or ineligibility for employment. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456 . Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

 

Selection Procedures

Management Test Battery: (Weight: 50%)
Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Management Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=343. Please note: this examination is only held in San Francisco.

A passing score must be achieved on the Management Test Battery in order to continue in the selection process.

This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Supplemental Questionnaire Evaluation: (Weight: 50%)
Candidates will be prompted to complete a supplemental questionnaire as part of the online employment application. The Supplemental Questionnaire Evaluation is designed to measure knowledge, skills and/or abilities required for this position, which may include but are not limited to: knowledge of permit principles, management ability, analytical ability, supervisory ability, oral and written communication ability,

Candidates must achieve a passing score on both the Management Test Battery and the Supplemental Questionnaire Evaluation in order to be ranked on the eligible list.

CERTIFICATION RULE:
The certification rule for the ranked eligible lists resulting from this examination will be Rule of List. The department may administer additional position-specific selection procedures to make final hiring decisions.

Eligible List: http://www.sfdhr.org/index.aspx?page=20#eligiblelists
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be 12 months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Reasonable Accommodation Request: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities

Veteran’s Preference: Information regarding requests for Veterans Preference can be found at: http://www.sfdhr.org/index.aspx?page=20#veteranspreference

Seniority Credit in Promotional Exams: Information regarding requests for seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit

General Information concerning City and County of San Francisco Employment Policies and Procedures: http://www.sfdhr.org/index.aspx?page=20

Terms of the Announcement: http://www.sfdhr.org/index.aspx?page=20#announcementsdefinitions Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Copies of Application Documents: Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work: http://www.sfdhr.org/index.aspx?page=20#identification All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States

COMBINED PROMOTIVE AND ENTRANCE
Issued: September 11, 2017
Amended: October 6, 2017 to extend filing deadline 

Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID: PBT-0931-075914
MCCP No.90-088
GSA - AI (415) 554-6107

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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