0932 Mgr IV-Director Jail Health Behavioral Health & Re-entry Svc

Recruitment #PBT-0932-108833


0932 Manager IV - Director Jail Health Behavioral Health and Re-entry Services

This is a Position Based Test conducted in accordance with Civil Service Commission Rule 111A
8/26/2021 -Announcement reopened for further recruitment. Applicants who have already submitted an application do not need to reapply. Interested applicants are encouraged to apply immediately as the announcement may close at any time, but no sooner than 9/3/2021.
8/10/2021 - Announcement amended and reopened to reflect changes to the Minimum Qualifications and Selection Procedures. Applicants who have already submitted an application do not need to reapply.

The San Francisco Department of Public Health (DPH) Jail Health Services, is accepting applications for one (1) full-time position in Class 0932 Manager IV, Director Jail Health Behavioral Health and Re-entry Services. 

The 0932 Manager IV - Director of Jail Health Behavioral Health and Reentry Services (JBHRS), under the general direction of the Director of Jail Health Services assumes sole responsibility for the provision of behavioral health and reentry planning services for patients incarcerated in the San Francisco City and County jail with mental health disorders including coordinating and implementing services, defining organizational structure, determining staffing requirements, allocating resources and identifying future resource needs.  The Director of JBHRS controls the operations of a broad range of clinical, administrative and operational functions for the multidisciplinary behavioral health and care coordination and management teams within Jail Health and ensures that comprehensive, strengths-based, trauma informed, patient centered and recovery oriented behavioral health services are available to individuals incarcerated in the San Francisco City and County Jail.  The incumbent interfaces with leadership within the San Francisco Sheriff’s Department, Behavioral Health Services, Probation, San Francisco Superior Courts, Office of the District Attorney, Office of the Public Defender and other city/county departments and outside agencies. Essential functions include: 

  • Develops and implements division goals, policies and priorities, determines levels and resource allocation;
  • Plans, monitors, evaluates, and supervises the operations of the Behavioral Health and Reentry divisions within Jail Health;
  • Advises and consults with other Jail Health division managers;
  • Makes final decisions regarding Behavioral Health and Reentry policies, procedures, operations and administrative processes;
  • Monitors the work of and coaches subordinates to improve performance; Inspires, leads, manages, mentors and develops the JBHRS team;
  • Directs the allocation of resources to achieve timely outcomes and measurable goals;
  • Plans, organizes directs, controls and reviews the operation of jail behavioral health and reentry services;
  • Monitors the efficiency and effectiveness of program structure and service delivery;
  • Communicates with criminal justice and San Francisco Health Network partners regarding behavioral health services in the jail and linkage to community treatment;
  • Coordinates with other departments in addressing the needs of the patient population in the jail including reentry planning and linkage to treatment needs;
  • Participates in budget development, implementation and monitoring;
  • Implement changes and program development as required by policy and legislative changes;
  • Assures the development, implementation and monitoring of programs and policies that promote quality of care and standard of practice;
  • Supervises senior management staff;
  • Provides direction in assessing and addressing the dynamic and evolving needs of the jail patient population including supporting ongoing evaluation and improvement of existing programs, strategic planning around the development of innovative initiatives, and making data-driven decisions regarding the overall allocation of resources to promote effective treatment;
  • Establishes policies, procedures and standards for the treatment of JBHRS patients;
  • Works closely on a regular basis with criminal justice partners to promote behavioral health priorities and activities;
  • Represents JBHRS before legislative boards, community agencies, and governing bodies as needed;
  • Assures compliance with local ordinances and state and federal regulations;
  • Provides expertise, consultation and guidance on behavioral health issues to Jail Health leadership and staff and other criminal justice partners;
  • Plans and drives the implementation of and ongoing oversight to innovative initiatives such as the Safety and Justice Challenge and Mental Health Diversion;
  • Establishes effective working relationships with criminal justice partners and other DPH leadership; and
  • Maintains an active clinical practice within the jail.

The 0932 Manager IV Jail Health Behavioral Health & Re-entry Services performs other related duties as assigned/required.

Minimum Qualifications

1.      Education: Possession of a Master’s Degree or Ph.D. in Social Work, Marriage and Family Therapy, Clinical Counseling or closely related behavioral health field from an accredited college or university; AND 

2.      Experience: Five (5) years of verifiable experience providing and overseeing behavioral health services in a correctional setting, which must include three (3) years supervising behavioral health professionals; AND

3.      License: Possession of a Licensed Certified Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC) issued by the California Board of Behavioral Sciences, or Psychologist license issued by the CA Board of Psychology. 

One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.


  • Knowledge of and experience with Title 15 Minimum Standards for Local Detention Facilities (Jails)
  • Knowledge of and experience with National Commission of Correctional Health Care (NCCHC) Standards
  • Depth of knowledge of mental health laws as they relate to the criminal justice system (California Penal Code)
  • Experience with collaborative courts
  • Development and management of programs in carceral settings  

Verification of Experience: http://sfdhr.org/getting-job#verification Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
Verification of Education:
If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/how-verify-education-requirements    


  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.



Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.





How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Juliette Soto, by telephone at 415-554-2915, or by email at Juliette.Soto@sfdph.org.


Selection Procedures

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying): Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Management Test Battery (Weight: 100%):

Candidates that meet the minimum qualifications will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Management Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=343. Please note: this examination is only held in San Francisco.

A passing score must be achieved on the Management Test Battery in order to continue in the selection process.

This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

A passing score must be attained on the MTB in order to be placed on the confidential eligible list and be considered for possible certification. Following certification from the eligible list, the department may administer additional position-specific selection procedures to make final hiring decisions.

Eligible List:
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.


The duration of the eligible list resulting from this examination process will be of Six (6) months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Count-by-Job-Codes.pdf. Search that document by title or job code to see which departments use the classification.

Certification: The certification rule for the eligible list resulting from this examination will be Rule of ListAdditional selection processes may be conducted by the hiring department prior to making final hiring decisions.



Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


    Statement on Equity, Diversity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.
    Licensure/Certification/Registration: Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.
    Note on ICARE: Willingness to uphold/abide by ZSFG’s ICARE (I-Introduce, C-Connect, A-Ask,R-Respond, E-Exit) philosophy for employee and patient interactions.
    Note on Electronic Health Record (EHR): The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.
    Note on Personal Protective Equipment (PPE): Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing. Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a FaceFitting Respirator.
    Medical Examination/Drug Testing: Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.
    Terms of Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice.  As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement.
    General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.
    Copies of Application Documents: Applicants should keep copies of all documents submitted, as these will not be returned.
    Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.
    Requests: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring process#applicantswithdisabilities
    Information regarding requests for Veterans Preference can be found at: http://sfdhr.org/information-about-hiring-process#veteranspreference
    Seniority Credit in Promotional Exams: Information regarding seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit 

      Exam Type:   CPE
      Issued:  February 22, 2021
      Reissued: August 10, 2021
      Carol Isen
      Human Resources Director
      Department of Human Resources
      Recruitment ID Number: PBT-0932-108833
      DPH/JM/JS/415-554-2915/Pos # 01088983


      All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

      For more information about benefits, please click here.


      Click on a link below to apply for this position:

      Fill out the Supplemental Questionnaire and Application NOW using the Internet.
      View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.

      Powered by JobAps