0933 Manager V - Chief Information Security Officer

Recruitment #PBT-0933-092674

Introduction


This is a Position-Based Test conducted in accordance with Civil Service Rule 111A.

ANNOUNCEMENT REOPENED TO RELFECT CHANGES IN MINIMUM QUALIFICATIONS,
APPLICANTS WHO PREVIOUSLY APPLIED NEED NOT REAPPLY



Who are we?

SAN FRANCISCO PUBLIC UTILITIES COMMISSION (SFPUC)
Headquartered in San Francisco, we have 2,300 employees working in seven counties with a combined annual operating budget of over $900 million.

OUR MISSION: to provide our customers with high quality, efficient, and reliable water, power and wastewater services in a manner that is inclusive of environmental and community interests, and that sustains the resources entrusted to our care.

OUR VISION: We are an innovative utility leader, recognize for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at www.sfwater.org

There is currently one (1) Manager V (CISO) position available in the Information and Technology Services Division of the San Francisco Public Utilities Commission. This position is located at 525 Golden Gate Avenue, San Francisco, CA.

POSITION INFORMATION
Under the general direction of the IT Director and the SCADA Manager for the San Francisco Public Utilities Commission (SFPUC), the Chief Information Security Officer (CISO) is a hands-on and key member of the SFPUC Information Technology Services leadership team. The CISO will lead the Cybersecurity program at the SFPUC. Key duties include staying fluent in the National Institute of Standards and Technology Cybersecurity standards and the Center for Internet Security Top 20 Controls.  Also, maintaining the SFPUC Cybersecurity policies in alignment of the City policies, using automated tools to discover vulnerabilities on SFPUC networks, privileged access management, managing Cybersecurity audits, monitoring threats, and leading Cybersecurity Incident response drills.

ESSENTIAL FUNCTIONS
• Monitoring Cybersecurity threats
• Running automated Cybersecurity vulnerability tools, creating work tickets to close vulnerabilities and tracking/expediting the closing of those tickets
• Privileged access management
• Staying fluent in the National Institute of Standards and Technology Cybersecurity standards and the Center for Internet Security Top 20 Controls
• Managing Cybersecurity Audits and leading Cybersecurity Incident response drills
• Maintaining the SFPUC Cybersecurity policies in alignment of the City policiesPerform related duties as required.
• Class 0933 Manager V performs other duties as required.

Equal Employment Opportunity: The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Minimum Qualifications

The Minimum Qualification guidelines for management classifications can be referenced here. Please note, additional qualifications (i.e., desirable qualifications) may apply to a particular position and will be stated on the exam/job announcement.

If you are interested in a job like this, we are looking for people that have the following:

EDUCATION

Possession of a Bachelor of Science Degree in Management Information Systems, Computer Science, Computer Engineering, Electrical Engineering, Math, or closely related field; AND

EXPERIENCE
Eight (8) years of verifiable IT Cybersecurity management experience, of which three (3) years must include experience supervising professionals; AND

LICENSES
Possession of valid driver’s license

SUBSTITUTION

DESIRABLE

Two (2) years Supervisory Control and Data Acquisition (SCADA) Cybersecurity protection experience
 

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

Select the desired job announcement
Select “Apply” and read and acknowledge the information
Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
Follow instructions on the screen

Need help completing the application?
Computers are available for the public from 8:00 a.m. to 5:00 p.m., Monday through Friday, to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

We communicate by email:
You may be contacted by email about this announcement and, therefore, it is your responsibility to ensure that your registered email address is accurate and kept up-to-date.  Also, you must ensure that email from CCSF is not blocked on your computer by a spam filter.  To prevent blocking, you should set up your email to accept CCSF mail from the following addresses: @sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu. You will receive a confirmation email that your online application has been received in response to every announcement for which you apply.  You should retain the confirmation email for your records.  Failure to receive the email means that the online application was not submitted or received.

Word of advice:
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Have questions about the application process?
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Jonathan Pettey by telephone at 415-554-1636 or by email at jpettey@sfwater.org  

NOTE: Falsifying education, training, or work experience or attempted deception on the application may result in disqualification from this and future job opportunities with the City and County of San Francisco.

Selection Procedures

Management Test Battery: (Weight: 40%)
Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Management Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=343. Please note: this examination is only held in San Francisco.

A passing score must be achieved on the Management Test Battery to continue in the selection process.  A passing score must be achieved on the Management Test Battery in order to continue in the selection process.  

This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.  

Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Supplemental Questionnaire: (Weight: 60%)
Applicants will be prompted to complete the Supplemental Questionnaire that must be submitted during the online application process. The Supplemental Questionnaire has been designed to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to: Knowledge of cybersecurity; National Institute of Standards and Technology (NIST) Cybersecurity standards and the Center for Internet Security (CIS); and Cybersecurity vulnerability assessment tools.

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. Candidates will be placed on the eligible list in rank order according to their final score. Candidates’ scores on this examination process may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

VERIFICATION OF EXPERIENCE AND/OR EDUCATION
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

CERTIFICATION
The certification rule for the eligible list resulting from this examination process will be Rule of the List. The hiring department may conduct additional selection processes to make final hiring decisions.

ELIGIBLE LIST
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be six (6) months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

TERMS OF ANNOUNCEMENT
Applicants must be guided solely by the provisions of this announcement including requirements, time periods, and other particulars, except when superseded by federal, state, or local laws, rules, or regulations. Clerical errors may be corrected by posting the correction on the Department of Human Resources website at www.jobaps.com/sf The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

REQUESTS
Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at:
http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities
Veteran’s Preference documentation must be submitted at the time of filing to be considered. Information regarding requests for Veterans Preference can be found at:
http://www.sfdhr.org/index.aspx?page=20#veteranspreference
Seniority Credit in Promotional Exams: Information regarding seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit

NOTES
General Information concerning City and County of San Francisco Employment Policies and Procedures:
http://www.sfdhr.org/index.aspx?page=20
Terms of Announcement:
http://www.sfdhr.org/index.aspx?page=20#announcementsdefinitions
Copies of Application Documents:
http://www.sfdhr.org/index.aspx?page=20#copies
Right to Work:
http://www.sfdhr.org/index.aspx?page=20#identification
Driver's License requirement:
http://www.sfdhr.org/index.aspx?page=20#license  

Reopened 03/07/2019 to reflect changes in minimum qualifications
Combined Promotive and Entrance
Issued: 01/24/2019
Recruitment No.: PBT-0933-092674
Micki Callahan, Director
Department of Human Resources
Team: PUC/JP 415.554.1636
MCCP# 40042
(#01040392)

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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