1093 IT Operations Support Administrator III
|Department||Human Services Agency|
|Date Opened||4/8/2021 08:00:00 AM|
|Filing Deadline||4/21/2021 5:00:00 PM|
|Salary||$41.78 - $51.78/hour; $7,241.00 - $8,974.00/month; $86,892.00 - $107,692.00/year|
|Job Type||Permanent PBT|
Requires an associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].
Three (3) years of experience performing analysis, installation, and technical support in a network environment.
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.
In addition to the Minimum Qualifications above, applicants must have the following experience in order to qualify:
The below minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.
1. Three (3) years of verifiable and recent experience using the Windows Server 2003/2008/2012 operating systems in support of multi-departmental and enterprise systems, including the management of Windows services and use of Windows administrative tools.
2. Three (3) years of verifiable and recent experience working on a technical help desk in a ticketing and workflow environment, performing basic desktop hardware/software troubleshooting and support.
Experience under minimum qualifications and under special conditions #1 and #2 above can be gained concurrently.
The following additional special conditions will be required for each position and will be evaluated prior to the final hiring selection:
For the Server Administrator position:
3. Three (3) years of verifiable and recent experience maintaining and troubleshooting PC desktops and NT Client Server Applications. Experience may be required in Novell and/or Windows environments.
Experience under minimum qualifications and under special conditions #1, #2, and #3 above can be gained concurrently.
For the Help Desk position:
4. Able to lift 40 pounds.
VERIFICATION OF EXPERIENCE AND/OR EDUCATION:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Refer to the following links for verification: https://sfdhr.org/information-about-hiring-process
Education Verification, including verifying foreign credits or degree equivalency: https://sfdhr.org/how-verify-education-requirements%20
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
How To Apply
Disaster Service Workers
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.