1822 Administrative Analyst

Recruitment #PBT-1822-097032

Introduction

The filing deadline for this recruitment has been extended through October 28, 2019 (by 5:00 P.M.) to broaden the applicant pool. Applicants who have already submitted applications to this announcement do not need to reapply.

This is a Position Based Test conducted in accordance with Civil Service Commission Rule 111A.

The San Francisco Residential Rent Stabilization and Arbitration Board
The Residential Rent Stabilization and Arbitration Board (Rent Board) is seeking an Administrative Analyst.

Position Description
Under direction, the Administrative Analyst will review and update all of the Rent Board’s existing informational materials as needed; draft new informational materials; create new forms and update existing forms, including content and design; handle all aspects of translating informational materials and forms, working with a third party vendor that provides the translations; create fillable PDFs of petitions, appeal forms and other popular forms; post documents and html content on the department’s website; create systems for managing and updating the Department’s information systems; improve and expand Spanish, Chinese and Filipino web pages; draft management reports related to translations; serve as liaison with public and private agencies, organizations and community groups to exchange information and gather data; perform research, conduct focus groups, compile and analyze information/data regarding the San Francisco Rent Ordinance and state and local housing-related laws; prepare other reports or presentations as assigned; and perform staff and administrative services for the Department as needed.

Minimum Qualifications

1. Possession of a graduate degree (Master's degree or higher) from an accredited college or university; and one (1) year full-time equivalent experience performing professional-level analytical work, as described in Note A; OR

2. Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major coursework as described in Note B; OR

3. Possession of a baccalaureate degree from an accredited college or university, and two (2) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR

4. Possession of a baccalaureate degree from an accredited college or university with major coursework as described in Note B and one (1) year full-time equivalent experience performing professional-level analytical work as described in Note A;

Substitution: Applicants may substitute up to 2 years of the required education with additional qualifying experience in budget analysis, financial analysis and reporting, legislative/policy analysis, or contract/grant administration. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

Notes on Qualifying Experience and Education:

A. Qualifying professional-level analytical experience must be in one or more of the following functional areas: complex budget analysis, development and administration; complex financial/fiscal analysis and reporting; development of complex contracting systems and administration of competitive bid processes and complex contractual agreements; development and evaluation of complex management/administrative policy; complex grant administration and monitoring; complex program evaluation and planning; complex legislative analysis; complex economic analysis; or other functional areas related to the duties of positions in Class 1822, where the primary focus of the job is complex professional-level analysis for evaluation, recommendation, development and implementation of major programs and functions of department/organization. Analytical experience equivalent to the duties of Class 1820 is considered qualifying.

B. Coursework applicable to a baccalaureate or higher degree in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in Class 1822.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications:
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
1. Knowledge of the San Francisco Rent Ordinance, as well as state and local housing related laws.
2. Written competency in Spanish, Chinese, or Tagalog languages.
3. Excellent computer skills, including familiarity with Mac computers, Microsoft Office, and Adobe Acrobat.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement.
  • Select "Apply" and read and acknowledge the information.
  • Select either "I am a New User" if you have not previously registered, or "I have Registered Previously."
  • Follow instructions on the screen.

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact Christine Salam, by telephone at 415-557-4881, or by email at christine.salam@sfgov.org.

VERIFICATION

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process, prior to being appointed into the position. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456. Employment verification letters should be in the company letterhead, stating the inclusive dates of service and positions held as it relates to the qualifying experience required to be considered for the position.

NOTES

  • The selected applicant will need to verify qualifying education and/or experience prior to being appointed into the position.
  • Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures

The selection process will include evaluation of applications in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.  

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying):
Applicants will be prompted to complete a Minimum Qualifications Supplemental Questionnaire (MQSQ) as part of the online employment application. All applicants must complete the MQSQ and the application by the final filing deadline. The MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. It is essential that applicants provide complete information in identifying their education, experience and training and that the information presented on the MQSQ must be consistent with the information on the application and is subject to verification. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Written Core Examination (Weight: 70%):
Applicants deemed eligible and admitted to the examination process will be administered a written, multiple-choice test, designed to measure knowledge, skills and/or abilities in job-related areas. The “core” multiple-choice examination component may include but not be limited to:
·         Ability to evaluate/analyze information/data and to exercise good judgment relative to that evaluation or analysis;
·         Ability to communicate written information (includes ability to proofread);
·         Knowledge of, and ability to apply, financial/fiscal principles (including the ability to use mathematical and statistical formulas);
·         Ability to comprehend and understand written information;
·         Ability to use various computer software programs;
·         Ability to conduct research;
·         Ability to establish and maintain cooperative and effective working relationships;
·         Knowledge of, and the ability to apply, principles, practices and procedures involving office operations.
This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review. The score you achieve on this examination shall be valid and "banked" for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take this test again should you apply and be found eligible for a future announcement for which this particular test is used. If the test for this future announcement is held within one year of the date of this examination, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which this test is used. Please note that, should you retest, your re-test score would become your official score since it is the most recent.

Supplemental Questionnaire Evaluation (Weight: 30%):
Candidates who attain a minimum passing score on the written examination component will have their previously submitted (at the time of application) Supplemental Questionnaire responses evaluated by Subject Matter Experts. The supplemental questions are designed to evaluate candidates' relative knowledge, skills and abilities in job-related areas, such as interpreting and explaining legal language and written communication.  
Candidates will be placed on the eligible list in rank order according to their final score. Candidates must receive a passing score on both the Written Core Examination and the Supplemental Questionnaire to be ranked on the eligible list.

NOTES: Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

Certification:
The certification rule for the eligible list resulting from this examination will be Rule of Ten Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be 12 months, and may be extended with the approval of the Human Resources Director. Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246.

Conviction History

Conviction History:

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

REQUESTS

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities.
Information regarding requests for veteran's preference can be found at: http://sfdhr.org/information-about-hiring-process#veteranspreference.

GENERAL INFORMATION CONCERNING CITY AND COUNTY OF SAN FRANCISCO EMPLOYMENT POLICIES AND PROCEDURES

Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.

COPIES OF APPLICATION DOCUMENTS

Applicants are encouraged to keep copies of all documents submitted. Submitted documents become a permanent part of the exam records and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date.

RIGHT TO WORK

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

TERMS OF ANNOUNCEMENT

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard of review for appeals is 'abuse of discretion' in establishing the position description, the minimum qualifications and/or certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

VETERANS PREFERENCE

Information regarding requests for Veterans Preference can be found at: http://sfdhr.org/information-about-hiring-process#veteranspreference.

SENIORITY CREDIT FOR PROMOTIONAL EXAMS

Information regarding requests for seniority credit can be found at: https://sfdhr.org/information-about-hiring-process#senioritycredit.

 

Exam Type: Combined, Entrance/Promotive
Issued: October 11, 2019
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: PBT-1822-097032
RNT/CS/415-557-4881

 Filing deadline extended to 10/28/19 (on 10/24/19).

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.



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