2533 Emergency Medical Services Agency Specialist
|Date Opened||3/11/2019 08:00:00 AM|
|Filing Deadline||3/27/2019 5:00:00 PM|
|Salary||$104,182.00 - $126,646.00/year|
|Job Type||Permanent PBT|
2533 Emergency Medical Services Agency Specialist
San Francisco Department of Public Health
Applicants are encouraged to file immediately as this recruitment may close at any time, but no earlier than March 22, 2019.
This is a Position Based Test (PBT) conducted in accordance with Civil Service Rule 111A.
Under general direction, the EMS Agency Specialist oversees plans and monitors Emergency Medical Services (EMS) System programs, trainings, standards and policies to ensure compliance with state regulations and the City and County of San Francisco protocols and guidelines related to EMS Systems, and is responsible for the implementation of EMS System programs.
Essential functions include:
Investigate incidents and complaints that come under the jurisdiction of the Emergency Medical Services (EMS) Agency that might affect personnel certifications/accreditations or require action on licensure;
Develop, design, coordinate, implement and monitor standards, policies and protocols for Emergency Medical Services System programs, first responder and dispatcher, medical, transport, Advanced Life Support (ALS), and Basic Life Support (BLS);
Review, collect and analyze data and research information to update and revise policies and protocols;
Provide dispatcher, provider, first responder, hospital, training program and special event audits;
Provide evaluation and authorization of pre-hospital training programs;
Oversee and review background checks for all applicants and ensures all certifications and accreditations are entered appropriately in the California Emergency Medical Services (EMS) Authority database;
Review reports on investigations, prepares diagrams, charts, and scale drawings and items
of evidence, and presets specific evidence in potential criminal cases to law enforcement;
Coordinate the certification and local accreditation processes of pre-hospital personnel and assists in the certificate review process;
Review and approve local training programs within established legislated standards;
Coordinate education and training programs, conferences, paramedic peer review, ride-along and preceptor programs;
Create instructional content including instructional graphics, exercises and activities and supporting materials/media for EMS partners to implement changes in policies and procedures and set criteria to judge learner’s performance and assessment instruments; and
Participate in site visits and ride-along of Emergency Medical Service (EMS) system participants.
Three (3) years of field or clinical experience as an Emergency Medical Technician-Paramedic (EMT-P) or Registered Nurse.
2. License and Certification:
Possession of a current, valid license as a Registered Nurse in the State of California or possession of a current valid license as an Emergency Medical Technician- Paramedic (EMT-P) in the State of California.
One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
Verification of Experience: http://sfdhr.org/getting-job#verification
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
Verification of Education: If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/how-verify-education-requirements
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
How To Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
- Select the desired job announcement
- Select “Apply” and read and acknowledge the information
- Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
- Follow instructions on the screen
Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.
Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Catherine Yuen, by telephone at 415-554-2869, or by email at Catherine.email@example.com..
SUPPLEMENTAL QUESTIONNAIRE EVALUATION: (Weight = 100%)
Applicants will be prompted to complete the Supplemental Questionnaire that must be submitted during the online application process. Only those applicants who meet the minimum qualifications will proceed in the selection process. The Supplemental Questionnaire Evaluation is designed to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to:
Knowledge of principles and effective practices of emergency management, emergency planning, response, and operations; Knowledge of emergency medical services systems, local, state and Federal laws, rules, regulations and resources; Interpersonal Relations; and Analytical Ability.
A passing score must be achieved on the Supplemental Questionnaire in order to be placed on the eligible list/score report.
All relevant experience, education, and/or training must be on the supplemental questionnaire in order to be reviewed in the rating process. Resumes will not be reviewed. Responses cannot be changed or edited after submission.
All applicants must complete the Supplemental Questionnaire. The information provided on the supplemental questionnaire must be complete and accurate. Candidates will be evaluated based on their Supplemental Questionnaire responses and responses cannot be changed once submitted. All statements made on the application and supplemental questionnaire are subject to verification and must be consistent.
The certification rule for the eligible list/score report resulting from this examination will be Rule of Three Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
Eligible List/Score Report: https://sfdhr.org/examination-results
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director.
Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246.
As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
- Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
- Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.
Disaster Service Workers
Statement on Equity, Diversity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.
Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.
Note on Electronic Health Record (EHR): The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.
Note on Personal Protective Equipment (PPE): Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing.
Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a FaceFitting Respirator.
Medical Examination/Drug Testing:
Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.
Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.
The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.
Copies of Application Documents: Applicants should keep copies of all documents submitted, as these will not be returned. http://sfdhr.org/getting-job#copies
Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. http://sfdhr.org/getting-job#identification
Information on requesting a reasonable ADA Accommodation: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities
Information regarding requests for Veterans Preference can be found at:
Information regarding Seniority Credit can be found at:
Exam Type: CPE
Issued: March 11, 2019
Human Resources Director
Department of Human Resources
Recruitment ID Number: PBT-2533-095069
DPH/cy/415-554-2869/#01118722 & #01136972
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.