3215 Aquatics Facility Supervisor

Recruitment #PBT-3215-110008





This is a Position-Based Test conducted in accordance with the Civil Service Rule 111A.

The current position is located at the San Francisco Recreation and Park Department (RPD). The eligible list resulting from this examination may be utilized for future positions in this class in other City departments.

The San Francisco Recreation and Park Department’s mission is to provide enriching recreational activities, maintain beautiful parks and preserve the environment for the well-being of our diverse community.

Amid a dynamic and ever-evolving urban landscape, the San Francisco Recreation and Park Department stewards one of the premier urban park systems in America. San Francisco recently became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park. Considered by San Franciscans to be one of the City’s most popular and effective public agencies, our Department manages and maintains more than 225 parks, playgrounds, and open spaces in San Francisco, including two outside of city limits: Sharp Park in Pacifica and Camp Mather in the High Sierras. Our 4,100- acre system includes 25 recreation centers, 9 swimming pools, 5 golf courses and numerous athletic facilities, including sports courts, ball diamonds, soccer fields and gymnasiums. Included in the department’s responsibilities are Golden Gate Park, Coit Tower, the Marina Yacht Harbor, the Palace of Fine Arts, and TPC Harding Park golf course.

More than 2,000 talented individuals are part of our team, from gardeners, foresters, and recreation leaders to park rangers, custodians, electricians, painters and more. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.

The 3215 Aquatics Facility Supervisor directs, administers and supervises the activities, operations and maintenance of an assigned aquatic facility. Responsibilities include the development, preparation, execution, and supervision of all aquatics-related programs and staff; budget development and administration; and oversight of facility maintenance. Examples of important and essential duties include: planning, scheduling, supervising, and participating in in the work of aquatic staff responsible for providing pool safety and recreational services; tracking time and attendance, conducting skill assessments, providing and/or coordinating training; monitoring performance; and correcting deficiencies through coaching and progressive discipline; planning and developing pool activities, programs and use; scheduling use of pool facilities for activities and programs; ensuring that aquatic activities meet local needs; developing and monitoring facility budgets; monitoring and approving expenditures; overseeing the collection of revenues and fees; making recommendations for staffing, supplies, equipment, and capital improvements; maintaining inventory of supplies and equipment; submitting requisitions of supplies; assisting in the development of policies, procedures and safety rules relating to aquatic facility, programs, pool personnel and the public; coordinating community relations to promote partnerships and collaboration in aquatics programs; arranging for marketing of programs; preparing, updating and distributing a variety of brochures, calendars, posters, news releases, flyers, public presentations and meeting agendas and related communications regarding aquatics programs; conducting public meetings; responding to public inquiries and complaints; collecting and evaluating data on operations, activities and programs; preparing various reports and documentation related to accidents or incidents, program effectiveness, patron participation and satisfaction, budget, revenue and control; maintaining records and statistics; performing swim instruction and water safety when necessary by teaching swim lessons, enforcing rules, making rescues and rendering First Aid and/or cardiopulmonary resuscitation (CPR); assuming responsibility in cases of accidents; directing and participating in the maintenance of aquatic facilities; monitoring pool water chemistry, taking water quality samples and adjusting chemical levels as needed; inspecting and observing facility to ensure maintenance of safety standards, sanitary conditions and orderly conduct; completing work orders for repairs; coordinating with custodial, engineering or other maintenance staff as necessary; ensuring chemicals, equipment and materials are properly handled and safely stored when not in use; ensuring regular and adequate cleaning of the surrounding pool area, lobby, changing rooms and deck; and other related duties are required.

Working Conditions
Nature of work includes: sufficient strength and coordination to perform rescue operations, CPR and First Aid, exposure to water, indoor noise levels, outdoor working conditions, chemicals and mechanical hazards.

Minimum Qualifications

1. Possession or a baccalaureate degree from an accredited college or university preferably in recreation, physical education or a related field; AND

2. Two (2) years (equivalent to 4,000 hours) of full-time experience as a swimming instructor and lifeguard including a minimum of one (1) year (2,000 hours) as a lifeguard and six (6) months (1,000 hours) as a swimming instructor; OR One (1) year (2,000 hours) of experience equivalent to class 3213 Aquatic Facility Assistant Supervisor; AND
3. Possession of a Lifeguarding Certification issued by the American Red Cross or an equivalent certified issuing agency; AND

4. Possession of a CPR/AED for the Professional Rescuer issued by the American Red Cross or equivalent certified issuing agency; AND

5. Possession of an Oxygen Administration Certification for the Professional Rescuer issued by the American Red Cross or equivalent certified issuing agency; AND

6. Possession of a Water Safety Instruction Certification issued by the American Red Cross or an equivalent certified issuing agency OR Fitness Professional certificate issued by the Aquatic Exercise Association or equivalent certified issuing agency; AND

7. Possession of an Aquatic Facility Operator Certification issued by the National Recreation and Park Association OR possession of a Certified Pool Operator Certification issued by the National Swimming Pool Foundation [Note: can be obtained either at time of hire or within six (6) months of appointment]; AND

8. Possession of a Lifeguard Instructor Certification issued by the American Red Cross or equivalent certified issuing agency.

Substitution: Additional qualifying experience as described may be substituted for the required degree on a year-for-year basis. Thirty (30) semester units or forty-five (45) quarter units equal one year (2000 hours).

New hires must be able to obtain the following certifications issued by the American Red Cross within six (6) months of appointment and maintain validity of these certificates throughout length of employment:

  • First Aid for Public Safety Personnel in accordance with Title 22 requirements
Failure to show proof of possession of current/valid First Aid for Public Safety Personnel and Aquatic Facility Operator/Certified Pool Operator certifications after six (6) months of date of hire and throughout length of employment may result in termination of employment.

All employees must keep current/valid ALL required certifications throughout the length of employment. Failure to demonstrate/show proof of current/valid certifications may result in termination of employment.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Applicants are required to submit verification of qualifying certifications prior to the filing deadline. Verification of qualifying certifications must be verified by providing a scanned copy (.pdf) of the original certification issued by the American Red Cross or an equivalent certified issuing agency, and must be attached to the application at the time of filing. If you are unable to upload the documents, you can scan and email the materials to eugenia.paw@sfgov.org, with the subject line: 3215 Verification.

Applicants may be required to submit verification of qualifying education and experience at any point in the application, examination and/or departmental selection process. Failure to provide the required verification when requested may result in rejection of application and/or removal from eligibility for referral and appointment in this class. Verification of qualifying work experience as a swimming instructor and lifeguard must be verified by submitting written documentation, on the employer’s letterhead. The verification of work experience must include the applicant’s full name, the job/position title, a description of job duties performed, dates of service, average number of hours worked as a swimming instructor / lifeguard and a signature of the employer.

Verification of qualifying education must be verified by submitting a copy of transcripts demonstrating coursework completed, or a copy of a diploma indicating major area of study. For more information regarding education verification, please visit http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only being accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement 3215 Aquatics Facility Supervisor (PBT-3215-110008)
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen
In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Eugenia Paw by email at eugenia.paw@sfgov.org.

Selection Plan

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying): Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Basic Supervisory Exam (Weight: 100%): Candidates that meet the minimum qualifications will be invited to participate in a multiple choice exam designed to measure basic knowledge of various supervisory practices and procedures (e.g. directing, counseling, guiding, evaluating, motivating, disciplining, developing and training subordinates, delegation, etc.) as well as customer service and reading comprehension.

The multiple choice exam will be administered either on a computer or in a paper format. The type of format will depend on the size of the qualified applicant pool. Qualified candidates will be notified of the type of exam format in their exam appointment notification.

This is a standardized multiple choice examination. In accordance with Civil Service Rule 111.11.4, inspection privileges do not apply to the questions and answers in this examination.

The score that you achieve on this examination shall be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take this test again should you apply and be found eligible for a future announcement for which this particular test is used. This means that your test score may be applied to the other classification if you choose to apply to future recruitments that utilize this exam. If the test for a future announcement is held within one year of the date of this examination, your score will be automatically applied to that announcement, if you apply and are deemed qualified to advance to the examination process. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which this test is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Date of Examination: Qualified candidates will be notified of the exact date, time and place to report to the examination.

Certification Rule
The certification rule for the eligible list resulting from this examination will be Rule of Three Scores. The hiring department may conduct additional selection processes to make final hiring decisions.

Eligible List/Score Report
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be twelve (12) months and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Reasonable Accommodation Request

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

Veterans Preference
Information regarding requests for veterans preference can be found at: 

Seniority Credit in Promotional Exams
Information regarding seniority credit can be found at: 

General Information Concerning City and County of San Francisco Employment Policies and Procedures
Important Employment Information for the City and County of San Francisco can be obtained at 
http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.

Terms of the Announcement
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at 

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Copies of Application Documents
Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned.  The hiring department may require applicants to submit the same documents and/or additional documents at a later date.

Right to Work
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Additional Information
General Information concerning City and County of San Francisco Employment Policies and Procedures may be found online at: 

Issued: 3/29/2021
Carol Isen, Acting Human Resources Director
Department of Human Resources
Recruitment ID #: 110008
REC/EP/(415) 831-6824


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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