5275 Planner Technician

Recruitment #PBT-5275-073562


This is a Position Based Test conducted in accordance with Civil Service Rule 111A

5/2/2017:  Job announcement reopened to allow for additional recruitment.

The San Francisco Planning Department (CPC) has openings for 5275 Planner Technicians to work on a wide variety of technical planning work and administrative support functions for the Department.

The San Francisco Planning Department plays a central role in guiding the growth and development in our City.  The Department works with other City agencies and the community to help achieve great planning for a great city. 

Our mission, under the direction of the Planning Commission, shapes the future of San Francisco and region by:  generating an extraordinary vision for the General Plan and in neighborhood plans; fostering exemplary design through planning controls; improving our surroundings through environmental analysis; preserving our unique heritage; encouraging a broad range of housing and a diverse job base; and enforcing the Planning Code. 

The Department serves a broad range of constituents, including the citizens of San Francisco, community organizations, elected and appointed policymakers, builders, architects, property owners, tenants, and advocacy groups.  All rely on the City's General Plan and the Planning Code to achieve the City's development goals.

This is an opportunity to work in a dynamic, inter-disciplinary, and innovative department and share in our vision to make San Francisco the worlds’ most livable urban place – environmentally, economically, socially and culturally. 

For more information about CPC visit http://sf-planning.org.

Position Information
Under general supervision, the Planner Technician performs a wide variety of technical planning work and administrative support functions, serving as paraprofessional support to the Planner series.

Essential duties include, but are not limited to:

  • Conducting application intake, including checking applications for completeness and determining applications fees.  Entering application data into the database and tracking system.  May meet with project sponsors as necessary to conduct application intake.
  • Providing technical support to Planners, such as creating maps; creating and maintaining project databases and contact lists; conducting research on various planning and design topics; reviewing and updating data in the database and various planning system;  interpreting, and monitoring and updating established departmental procedures to enhance workflow; providing basic systems support (e.g., PPTS, eMerge) for training new users and responding to requests as problems arise.
  • Providing information orally and in writing to the public, other City agencies and staff; advising and assisting the public on matters related to application procedures.
  • Maintaining divisions’ libraries, recordkeeping and filing systems and performing general administrative and clerical duties.
  • Preparing correspondence, reports, charts and other graphic materials as needed and assisting Planners in creating public notices and posters.
  • Coordinating and tracking administrative staff assignments for the division. May assign, supervise and review the work of clerical personnel.
  • Assisting in arranging special activities such as community meetings, workshops, and conferences. Duties may include setting up and closing out events, registration, attendee tracking, and providing materials support.
  • Performing other duties as assigned.

Minimum Qualifications

1. Possession of a high school diploma, General Education Development (G.E.D.) equivalency, or a high school proficiency certificate; AND

2a. Two years of verifiable full-time work experience in technical land use planning in a city, county, or regional planning office;


2b. Two years of verifiable full-time administrative support experience which included processing public noticing for land use staff reports and environmental assessment reports and/or the permitting for land use development.

Substitution: Two years of college level coursework from an accredited college (30 semester/45 quarter units equals one year) in urban studies, urban planning, architecture, landscape architecture, geography or a related field can substitute for two years of verifiable full time work experience as described in 2a.

How To Apply

Applications for City and County of San Francisco jobs are being accepted through an online process.

  • Select announcement PBT-5275-073562
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computer kiosks are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

You can also watch this video for further assistance with our online application system:  http://www.youtube.com/watch?v=4-kUFHXhBjQ&feature=youtu.be  

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

 All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. 

 If you have any questions regarding this recruitment or application process, please contact the exam analyst, Michael Eng, by telephone at (415) 575-9143 or by email at Michael.Eng@sfgov.org.

Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applicants may be required to submit verification of qualifying education and experience at any point in the application, examination and/or departmental selection process. Failure to provide the required verification when requested may result in rejection of application and/or removal from eligibility for referral and appointment in this class.  Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures

Applicants are required to complete a Supplemental Questionnaire as part of the online application process. The purpose of the Supplemental Questionnaire is to allow candidates to self-certify their qualifications for the position. Applicants must also complete the official application.

Planner Technician Core Exam - Weight: Pass/Fail
Candidates self-certifying meeting the Minimum Qualifications will be invited to participate in the online Planner Technician exam. Candidates will be sent a web link via email that will allow them to take the online Planner Technician exam that is designed to measure basic knowledge, skills, and abilities associated with a Planning Technician position, which may include but not be limited to:  knowledge of basic planning practices, concepts and principles as they relate to Planning applications procedures, ability to research, compile and analyze data from planning database, ability to access and use relevant computer software applications and database systems to process records and documents and prepare correspondence and reports, and interpersonal relations ability.

Candidates will have access to the computer-administered test starting 8:00 am., Friday, May 12, 2017 through 11:00 pm.(PST), Monday, May 15, 2017. This computer-administered test can be taken at home or a location of one’s convenience. Candidates must have access to a computer and reliable internet connection to participate in this exam. The test consists of 41 questions and it must be completed within 48 minutes. Questions are presented one at a time on the computer screen. There is no penalty for guessing.  A passing score must be attained on this test in order to continue further in the selection process. Test questions and answers are not available for public inspection or review.

Requests for an alternate test date will not be granted.

The core exam is a standardized multiple-choice examination. In accordance with Civil Service Rule 111.11.4, inspection privileges do not apply to the questions and answers in these examinations.

Supplemental Questionnaire (Essay Questions) - Weight 100%
Applicants must complete the essay question section as part of the Supplemental Questionnaire during the online application process. The essay questions are designed to measure the knowledge, skills and/or abilities in job-related areas required for the position which may include but are not limited to:  written communication ability, project/time management ability, ability to exercise sound judgment and independently make critical decisions, and interpersonal relations ability.

Only candidates who pass the Planning Technician Core Exam will have their essay questions scored. Candidates will be ranked on the eligible list based on their supplemental questionnaire score.

Candidates must achieve a passing score on all components of the selection procedures to be placed on the eligible list.

Certification: The certification rule for the eligible list resulting from this examination will be Rule of Ten (10) scores. Hiring departments may conduct additional selection processes to make final hiring decisions.

Eligible List: The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be six (6) months and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see
http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Reasonable Accommodation Request:
Applicants with disabilities requiring reasonable accommodation for this examination can find information on requesting a reasonable accommodation at http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities  

Veterans Preference:
Information regarding requests for Veterans Preference can be found at:

Seniority Credit in Promotional Exams:
Information regarding seniority credit can be found at:  http://www.sfdhr.org/index.aspx?page=20#senioritycredit

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.


Exam Type: E

Issued:  April 10, 2017

Amended:  May 2, 2017 -- Job announcement reposted to allow for additional recruitment.

Micki Callahan
Human Resources Director
Department of Human Resources

Recruitment ID Number: PBT-5275-073562



All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


Powered by JobAps