5283 Planner V

Recruitment #PBT-5283-092654


The following information describes the civil service classification for which applications are being solicited.
Make sure you read the entire announcement before completing the application form.

The purpose of this examination announcement is to establish an eligible list for this classification.


This is a Position-Based Test conducted in accordance with CSC Rule 411A.



The SFMTA Sustainable Streets Division (SSD) oversees bicycle and pedestrian programs, transportation planning, parking, traffic engineering, and traffic control operations in the city. The Transportation Planning Subdivision of SSD works collaboratively with internal and external partners to guide local and regional transportation projects, programs, and investments through the development, implementation and monitoring of city-wide transportation policies and programs, and by creating short, medium and long-range plans. The Livable Streets Subdivision of SSD works to create safe and inviting streets and sidewalks for all who walk and use a bicycle, focusing on projects that advance San Francisco’s Vision Zero commitment to eliminate traffic deaths in San Francisco by 2024.


Under general supervision, the Planner V serves as Section Manager within Transportation Planning or Livable Streets Subdivisions, and directs teams that are responsible for taking transportation projects through the necessary and appropriate steps in the planning and implementation process. Typically, they are responsible for overseeing a distinct area of transportation planning or a program of capital projects, and all associated projects and programs.  They are responsible for managing, supervising and establishing work plan priorities for a team, and for coordinating and participating in projects led by other teams and city departments. This position may set funding priorities for the Subdivision in collaboration with the Subdivision Director, as well as direct the development of new multimodal policies and guidelines. They also represent SFMTA with policymakers, community members, other agencies and various other stakeholders.


As a Section Manager, the Planner V serves on the subdivision’s management team, and assists the Subdivision Director with strategic planning for the Subdivision, and with Subdivision administrative and management duties as appropriate and requested.


Examples of Important and Essential Duties:

·         Is accessible and available to staff.  Supports staff work and professional development, and acts as a resource for staff in all ways.

·         Manages the section by supervising section staff, plans and evaluates staff performance, leads hiring processes, resolves staff issues, and participates in the disciplinary process when necessary.

·         Leads the development of complex transportation strategies, plans and programs that support the agency’s Strategic Plan and policy objectives.

·         Directs and oversees capital projects and planning studies to advance San Francisco’s Vision Zero goal and Transit First Policy. 

·         Supervises personnel in the preparation of applicable studies, reports, and technical documents for a wide variety of transportation projects.

·         Advises on complex planning and process related problems, and reviews and interprets technical analysis.

·         Prepares presentations and conducts meetings with staff, committees, boards, commissions, approvals agencies, stakeholders, advocacy groups, and legislative bodies, and promotes good public relations for the SFMTA.

·         Supports internal coordination, project management, and business planning tasks of the agency.

·         Coordinates with the Communications Division to manage and facilitate implementation of SFMTA’s Public Outreach and Engagement requirements.

·         Coordinates joint project reviews with staff from the SFMTA and other agencies/jurisdictions.

·         Performs other related duties as assigned.


There are currently three open Planner V Section Manager positions in the Sustainable Streets Division:

·         Complete Streets (Transportation Planning): The Complete Streets Section develops neighborhood-scale multimodal transportation plans and strategies; develops pedestrian, bicycle, and other strategies and studies; plans efforts to improve street safety and livability; and manages, interprets and communicates data that informs or builds an understanding of transportation behavior and projects.

·         Long Range Planning and Policy (Transportation Planning): The Long Range Planning and Policy Section defines the projects, programs and efforts to be implemented towards achievement of the SFMTA’s transportation and sustainability goals.  This section supports the agency’s capital planning and regional planning efforts.

·         Capital Program Manager (Livable Streets): Manages a section within the Livable Streets Subdivision, with a focus on delivering a diverse set of bicycle, pedestrian and traffic calming capital projects. This position will set funding priorities for the Subdivision in collaboration with other Livable Streets managers, and is responsible for managing and establishing work priorities for the section, developing and implementing staff performance plans, and fostering professional development opportunities for staff.



1. Possession of a baccalaureate degree from an accredited college or university; AND


2. Eight (8) years of experience in urban, city, regional, and/or related planning environment such as (transportation planning, environmental planning, architecture or urban design).


Possession of Master’s degree from an accredited college or university in City, Regional or Urban Planning, Architecture, Landscape Architecture, Geography, Urban Studies or Environmental Sciences may substitute for one (1) years of the required work experience.


Desirable Qualifications:

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.


·         Knowledge of Microsoft Office Suite (Word, Excel, Powerpoint and Project).

·         Strong written and oral communication skills.

·         Knowledge of urban/transportation planning concepts, principles and methods.

·         Demonstrated ability to manage and supervise professional staff and contribute to their professional development.

·         Knowledge of budget management and project delivery. 

·         Experience working within or coordinating project teams across departments, agencies and/or jurisdictions

·         Demonstrated commitment to community involvement and to equity.

·         Ability to manage project scope/schedule/budgets.

·         Experience using graphics/GIS software such as Adobe Creative Suite and/or ArcGIS, transportation modeling/traffic impacts software, and/or project management software such as SharePoint and scheduling programs.

·         Familiarity with CEQA and NEPA requirements.

·         Ability to pay close attention to details, multi-task, manage stress, successfully adapt to new situations as they arise in order to meet project deadlines.

·         Ability to interact tactfully with co-workers, staff, department heads, officials, and the general public to promote a productive working relationship.



City and County of San Francisco employment applications for this position will be accepted through an on-line process only. Mailed, hand delivered or faxed applications will not be accepted. Visit www.jobaps.com/sf to begin the application process.


•           Click and select 5283 Planner V (PBT-5283-092654)

•           Click on “Apply” and read and acknowledge the information

•           Click on “I am a New User” if you have not previously registered, or on “I have REGISTERED PREVIOUSLY”

•           Follow instructions given on the screen.


Computer kiosks are available for the public from 8:00 a.m. to 5:00 p.m. Monday through Friday to file online applications in the lobby of the Department of Human Resources, 1 South Van Ness Avenue, 4th Floor, San Francisco and in the lobby of SFMTA Human Resources office, 1 South Van Ness Avenue, 6th Floor, San Francisco.


Applicants may be contacted by e-mail.  It is their responsibility to ensure that their registered e-mail address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses: (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org).


Upon successful submittal of the application online, the applicant will receive a notification on the screen, as well as in the applicant’s e-mail inbox, acknowledging the receipt of the application by the SFMTA - Merit Section.  If you are having difficulty submitting your application online, please contact us at 415.701.5046 or 415.701.4441 between 8:30 a.m. – 12:00 p.m. and 1:00 p.m. - 4:30 p.m. Monday through Friday or by e-mail at Raymond.Kong@sfmta.com.



Applicants may be required to submit verification of qualifying experience and driver license at any point in the application, examination and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the examination announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.


Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.



Minimum Qualification Supplemental Questionnaire (Weight: Qualifying):

Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.


Supplemental Questionnaire Evaluation: (Weight 100%)

Candidates meeting the minimum qualifications will be invited to complete a Supplemental Questionnaire via electronic mail after the closing of the application filing period.  The Supplemental Questionnaire Evaluation serves as the examination for this position and is designed to measure job-related knowledge, skills and abilities including but not limited to: knowledge of principles, practices, purposes, scope and techniques of various phases of city, transportation and/or environmental planning;  knowledge of federal, State, and local laws and regulations; knowledge of methods and sources of data relating to metropolitan form and growth; ability to coordinate and monitor projects; ability to plan and direct the work of subordinate staff; and ability to communicate with staff and representatives of business and public interest groups, organizations, and public officials.  Only candidates meeting the minimum qualifications will be sent the questions and the deadline to respond.  Those who do not respond by the established deadline will not continue in the examination process.


A passing score must be achieved on the Supplemental Questionnaire Evaluation in order to be placed/ranked on the score report.  The department may administer additional position-specific selection procedures to make final hiring decisions. 




The certification rule used for the eligible list resulting from this selection process will be the Rule of Five Scores.  The hiring department may conduct additional selection processes to make final hiring decisions.



A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Director of Transportation or the Civil Service Commission.


The duration of the eligible list resulting from this examination process will be of 12 months, and may be extended with the approval of the Director of Transportation.


Upon approval of the Director of Transportation (see Civil Service Rule 411A.27.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification.  To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use this classification.



Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment.  Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes.  Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not  be used for scoring or considered to determine whether you meet the minimum qualifications.


Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the SFMTA by phone at 415.701.5046, 415.701.4441 or 415.701.5043 (TTY); or in writing to: SFMTA Human Resources, Merit Section, 1 South Van Ness, 6th Floor, San Francisco, CA 94103.  For further information, contact 415.701.5046 or 415.701.4441.


Reasonable Accommodation Request:

Information on requesting reasonable accommodation for persons with disabilities can be found at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities


Veteran’s Preference:

Information regarding requests for veterans preference can be found at:



Seniority Credit in Promotional Exams:



Position Based Testing:



General Information concerning San Francisco Municipal Transportation Agency Employment Policies and Procedures:

Employment Information for the San Francisco Municipal Transportation Agency can be obtained at http://sfdhr.org/information-about-hiring-process, or hard copy at 1 South Van Ness Avenue, 6th Floor. This information, including information regarding appeals of the terms of this announcement, is part of the terms of all announcements.


Terms of Announcement and Appeal Rights

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.


The terms of this announcement may be appealed under Civil Service Rule 411A.36.1.  The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis” for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reasons(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.


Copies of Application Documents:

Applicants are encouraged to keep copies of all documents submitted.  Submitted documents become a permanent part of the exam records and will not be returned.  The hiring department may require applicants to submit the same documents and/or additional documents at a later date.


Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Employee Wellness Program:

The SFMTA strives to be your employer of choice by providing an environment that supports your personal health & wellbeing with physical, nutritional, mental/emotional and financial resources. Since 2010 the SFMTA has been providing worksite wellness activities, as well as providing recognition opportunities to those individuals who successfully achieve personal milestones in wellness. For more details on the Wellness Program, please visit Employee Wellness Program Description page: https://www.sfmta.com/reports/employee-wellness-program.


Women, Minorities, and Persons with Disabilities are encouraged to apply

An Equal Opportunity Employer


Exam Type:  Combined Promotive & Entrance

Issued: March 13, 2019

Edward D. Reiskin

Director of Transportation

San Francisco Municipal Transportation Agency

Recruitment ID Number: 092654

MTA/RK: 415.701.5046

MTA/AK: 415.701.4441



Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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