6323 Permit Technician III

Recruitment #PBT-6323-068221


This announcement has been extended to reflect a change in the testing procedure.

This is a Position-Based Testing conducted in accordance with Civil Service Rule 111A.

Position Description
Under direction, the Permit Technician III supervises, trains, evaluates and participates in the work of staff who perform a wide variety of paraprofessional, technical, administrative and specialized work in receiving, reviewing, processing and issuing building, electrical, plumbing and related permits and applications; determining required inspections; creating inspection records and appointments; maintaining field inspection lists and processing requests for records.  Responsibilities include: interpreting and overseeing the dissemination of important technical information; handling complex issues and complaints; and assisting in the development, administration, monitoring and coordination of the budget for their sections.

Essential Functions of the Position Include:
- Plans, organizes and supervises building permit processing activities; supervises technical, clerical and/or other administrative support staff; develops work procedures, methods and record-keeping systems based on standard office practices and/or administrative directives.
-  Interacts directly with project sponsors, permit expediters, contractors, the general public and other department representatives; researches complex public records.
- Resolves a variety of complex and difficult problems and complaints encountered by staff and department representatives regarding permit and plan submittals and processing, illegal construction, code violations and inspections.
- Receives, reviews and evaluates complex permit applications, construction plans and supporting documentation for completeness, accuracy and conformance with local, state and federal building codes and other applicable established criteria.
- Processes and issues various complex and difficult building, electrical and plumbing permits. Determines required inspections, creates inspection records and appointments, maintains field inspection lists from permit records.
- Uses fee schedules and designated calculation methodologies to determine value and calculate and access preliminary and final fees.
- Performs extensive and complex entries into the City’s Permit Tracking System and other computer based systems.
- Ensures the records and logs are compiled and maintained for various permit related files, data, documents, plans and reports.
- Processes complex records requests associate with building permits; research permit and plans information to respond to records requests;  assist customers with plans; process requests from other City Agencies; works with the vendor that scans plans; and performs scanning in-house.
-  Collects data and prepares statistical reports regarding permit intake, issuance and inspections; and supervises and/or prepares and processes administrative documents requiring extensive knowledge of department operations, policies, procedures, codes, regulations and ordinances.
- Provides information used to develop the budget and monitors expenditures.
- Develop and maintain procedure manuals.

Minimum Qualifications

1. Four (4) years of verifiable, building permit and plan processing experience, of which two (2) years of experience must have involved building permit and plan processing functions equivalent to the level of class 6322 Permit Technician II with the City and County of San Francisco.

1. Possession of the Permit Technician Certification, issued by the International Code Council, or equivalent issuing agency, is required within two (2) years of appointment.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Patrick Cheng, by telephone at 415-581-3911, or by email at Patrick.Cheng@sfdpw.org (email preferred).

Selection Procedures

Written Exam (Weight: 50%): Candidates will be take a written-multiple choice examination to measure their relative knowledge, skills and abilities to determine their possession of the knowledge, skills, and abilities required for the 6323 Permit Technician II(.

Supervisory Skills Exam (Weight: 50%): Candidates will be administered a written multiple-choice examination that includes test items that relate to various supervisory practices and procedures (e.g., directing subordinates, delegating tasks to subordinates, providing customer service, demonstrating appropriate supervisory/leadership behavior, addressing and/or evaluating subordinate issues, behavior and performance, etc.) as well as reading comprehension items.

This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review. The score you achieve on this examination shall be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take this test again should you apply and be found eligible for a future announcement for which this particular test is used.

Please note this test is used for other supervisory classes therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the test for this future announcement is held within one year of the date of this examination, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which this test is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

A passing score must be achieved on the written exam in order to take the Supervisory Skills Exam. A passing score must be achieved on both the written exam and Supervisory Skills Exam to be ranked on the eligible list. The department may administer additional position-specific selection procedures to make final hiring decisions.

Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Certification Rule: The certification rule for the ranked eligible lists resulting from this examination will be Rule of Three Scores.

Eligible List:
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be 6 months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning CCSF Employment Policies and Procedures

A hard copy of Important Employment Information for the CCSF can be obtained at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Employment, Character and Background Investigation

Terms of Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Copies of Application Documents:

Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Requests: Requests: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities

Information regarding requests for Veterans Preference can be found at: http://www.sfdhr.org/index.aspx?page=20#veteranspreference

Seniority Credit in Promotional Exams:  Information regarding seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit

Combined Promotive and Entrance
Issued: June 15, 2016


Recruitment ID Number: 068221
Micki Callahan

Human Resources Director
Department of Human Resources




All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here. 

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