7263 Maintenance Manager

Recruitment #PBT-7263-098055

Introduction

This is a Position Based Test conducted in accordance with Civil Service Rule 111A.

POSITION DESCRIPTION:
Under general direction and working with Assistant Superintendent or Superintendent of the Bureau of Building Repair, the Maintenance Manager supervises a staff of subordinate personnel engaged in maintenance, renovations, and repair planning and/or craft activities for multiple buildings and grounds; assists in developing policies, procedures relating to maintenance and construction planning and operations; assists with budget preparations and performs related duties as required.

Examples of Important and Essential Duties:
1. Ensures that maintenance, repair and operations are performed in accordance with approved policies and practices; confers with craft supervisors and maintenance planners regarding technical problems; reviews and prepares various control reports regarding project status, work projections, maintenance procedures and material use; visits work sites to ensure efficient and effective use of time, material and equipment.
2. Supervises personnel engaged in emergency maintenance dispatch and the preparation of labor, materials, and estimates; assigns and reviews work; ensures subordinates development and advancement through effective use of training and employee development programs
3. Coordinates the completion of maintenance and repair projects, and investigates, resolves and responds to complaints; confers with site administrators, division heads, craft supervisors, vendors, and contractors; prepares correspondence regarding complaints.
4. Directs the work of subordinate craft supervisors and workers engaged in maintenance and repair activities; assigns, reviews and approves work; evaluates the performance of subordinates; resolves craft jurisdictional disputes
5. Develops and enforces work standards and guidelines to be applied in maintenance planning; researches and analyzes existing documentation and newly developed techniques, prepares formal standards and procedures manuals, schedules and estimates using Microsoft project and computer maintenance management systems (CMMS)

Nature of Work: This position requires incumbent to work in jail environment and to be available after hours, 7 days a week including holidays, to respond to emergency requests and issues.

Minimum Qualifications

  1. Four (4) years of experience supervising skilled craft workers engaged in maintenance and repair of buildings and grounds.
  2. Possession of a valid driver license

Notes:

  1. One-year full-time employment is considered equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.
  2. A valid out-of-state driver’s license is acceptable during the application process. A valid California driver's license must be obtained prior to appointment and maintained throughout employment.
  3. Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

DESIRABLE QUALIFICATIONS:
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • Experience in providing schedules using Microsoft projects software and Computer Maintenance Management System (CMMS)
  • Experience in utilizing Microsoft Office software applications
  • Working experience in interpreting blueprints
  • Experience working with all union construction trades, workers or crafts (i.e. plumber, steamfitter, sheet metal, carpenters, etc.)  

How To Apply

Applications for City and County of San Francisco jobs are being accepted through an online process. Visit www.jobaps.com/sf to begin the application process by registering an account.
  • Click and select the 7263 Maintenance Manager
  • Click on “Apply” and read and acknowledge the information
  • Click on “I am a New User”
  • Follow instructions given on the screen

Computer kiosks are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file on-line applications in the lobby of the Department of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Sean Sexton, at (415) 554-6050, or via email to: sean.sexton@sfgov.org.

VERIFICATION:
Applicants may be required to submit verification of the qualifying experience and education, at any point in the application, examination or departmental selection process.  Resumes are not verification documentation. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Current City Employees who qualify based solely on City employment need not provide any verification of qualifying experience. City employees relying on qualifying work experience gained outside the City and County of San Francisco must submit verification of such experience. City employees will be given credit for service in the class to which appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules.

When requested, non-City Employees must verify all qualifying experience as follows: Written verification of qualifying experience, if gained outside of City employment, must be submitted on employer’s official letterhead, specifying name of applicant, job title, duties performed, dates of service and must be signed by the employer. Verification of experience may be waived if impossible to obtain. The applicant must submit a signed statement explaining the reason for the request for waiver. Waiver requests will be considered on a case-by-case basis. Failure to submit all required verification or request for waiver may result in the rejection of the application

Selection Procedures

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying):
Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Basic Supervisory Exam (Weight 40%)
Candidates will be administered a written multiple-choice examination that is designed to measure basic knowledge of various supervisory practices and procedures (e.g. directing, counseling, guiding, evaluating, motivating, disciplining, developing and training subordinates, delegation, etc.) as well as customer service and reading comprehension.

This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review.

The examination is administered via computer or in paper format. Qualified candidates will be notified of the particular format to be used in their test appointment notification.

The score you achieve on this examination shall be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take this test again should you apply and be found eligible for a future announcement for which this particular test is used. Please note this test is used for other supervisory classes therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the test for this future announcement is held within one year of the date of this examination, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which this test is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Written Examination (Weight 60%)
Candidates deemed eligible and admitted to the examination will be tested to determine their relative knowledge, skills and/or ability levels in job-related areas, which may include but is not limited to: technical knowledge of building, maintenance, repair and tenant improvement activities; knowledge of policies and procedures regarding building maintenance operations; supervisory ability, problem solving ability; and written communication ability.

Candidates must achieve a passing score on both the Basic Supervisory Exam and the Written Examination in order to be ranked on the eligible list.

CERTIFICATION RULE
The certification rule for the ranked eligible lists resulting from this examination will be Rule of List. The department may administer additional position-specific selection procedures to make final hiring decisions.

Eligible List/Score Report
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 12 months and may be extended with the approval of the Human Resources Director. Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246 .

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Requests:

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities 

Information regarding requests for Veterans Preference can be found at:   http://sfdhr.org/information-about-hiring-process #veteranspreference

Information regarding requests for Seniority Credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit

General Information concerning City and County of San Francisco Employment Policies and Procedures:

Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Terms of the Announcement:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Copies of Application Documents: Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States

Exam Type: Combined Promotive and Entrance
Issued: January 14, 2020
Clerically amended department contact information February 20, 2020

Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID: PBT-7263-098055
ADM/SS: (415) 554-6050

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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