7281 Street Environmental Services Operations Supervisor

Recruitment #PBT-7281-094861

Introduction

This is Position Based Test conducted in accordance with Civil Service Rule 111A

THIS ANNOUNCEMENT IS AMENDED TO EXTEND THE FILING PERIOD. INTERESTED APPLICANTS ARE ENCOURGED TO FILE IMMEDIATLEY.

ALL APPLICANTS MUST SUBMIT [PROOF] POSSESSION OF A VALID DRIVER'S LICENSE, AND QUALIFYING EXPERIENCE, AS EXPLAINED BELOW, AT THE TIME OF APPLCATION FILING. 

POSITION DESCRIPTION: Under general direction responsible for street environmental services activities [manual and mechanical street cleaning, graffiti abatement, enforcement of applicable codes, laws, and ordinances, and litter and debris removal] in a designated functional or service area or an special projects, dispatch functions, or ancillary services, and for general supervision, planning, and direction over groups of workers. Essential duties include the following:

  • Supervises subordinate personnel by planning, organizing, assigning, overseeing and evaluating the work of subordinate supervisors includes responsibility for completing performance evaluations, and participating in disciplinary matters;
  • Coordinates training including safety training, enforcing the code of safe work practices, performing and documenting inspections of work in progress and completed work;
  • Develops new service techniques and procedures;  
  • Completes performance evaluations, coordinating training including safety training, enforcing the code of safe work practices, performing and documenting inspections of work in progress and completed work, and participating in disciplinary matters;
  • Directors street environmental services operations and activities in a designated functional or service area, including developing new service techniques and procedures;
  • Investigates and acts upon complaints and requests for service[s] from individuals, businesses, neighborhood groups, outside agencies, and other City departments and submits written reports of findings and action taken;
  • Investigates violations of local litter abatement laws which may require filing of complaints and appearing in court as a witness;
  • Plans, prepares, and directs special clean-ups and public outreach activities such as parades, celebrations, and other special events; 
  • Plans, prepares, and directs graffiti removal activities including operational schedules, special events, and enforcement of the graffiti abatement laws;
  • Checks and signs all daily work reports; maintains manual and automated [computerized] records of personnel and mobile equipment assignments and keeps up-to-date service  route maps and other records;
  • Attends meetings and public hearing as representative of the bureau with business and neighborhood groups, volunteer groups, and the general public;
  • Documents costs of field activities for recovery purposes and makes recommendations for changes in operations for the purpose of lowering costs;
  • Drives a vehicle to work sites and meetings; and
  • Performs related duties as required.  

Nature of Work: Employees must be willing to work day, swing, or graveyard shifts which may include weekends holidays. Employees may be required to work in special events, under stressful conditions, work inclement weather conditions.

Minimum Qualifications

Experience:
Two [2] years of experience as a supervisor [with a full range of supervisory duties] of a group of workers engaged in street environmental services activities in the public right of way [streets, medians, and sidewalks] including manual and mechanical street cleaning, graffiti abatement, enforcement of applicable code, laws, and ordinances, and litter and debris removal.

AND

License
Possession of a valid drivers license  

Notes:

1] A valid out of state driver's license is acceptable during the application process. A valid California driver's license must be obtained prior to appointment and maintained throughout employment.

2] One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40 hours work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

3] Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

4] Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

5] Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for these recruitments. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing may not be used for scoring or considered to determine whether you meet the minimum qualifications.

6] Employees for the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules.

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How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

• Select the desired job announcement
• Select “Apply” and read and acknowledge the information
• Select either “I am a New User” if you have not previously registered, or
•“I have Registered Previously” Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco. Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.

Resumes are NOT verification documents.

Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

You can also watch this video for further assistance with our online application system: click here

All work experience, education, training and other information substantiating how you meet the minimum qualifications MUST be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Aarti Lata, at (415) 554-6044 or via email to: Aarti.Lata@sfgov.org

Verification: ALL APPLICANTS MUST SUBMIT VERIFICATION [PROOF] OF POSSESSION OF A VALID DRIVER'S LICENSE, DMV DRIVING RECORD PRINT OUT AND QUALIFYING EXPERIENCE BY FRIDAY JUNE 28th, 2019 5:00P.M.  

Applicants can submit experience verification and driver's license by:

1. Uploading verification documents through JobAps; OR

2. Scanning verification documents and send as an attachment to: Aarti.Lata@sfgov.org  OR

3. Faxing the verification documents via fax to General Service Agency [GSA]: [415] 554-6042 Attention 7281 OR

4. Post mail to: General Services Agency, Human Resources, 1155 Market St, 4th Floor, San Francisco, CA 94103, Attention: 7281 Street Environmental Services Operations Supervisor

Failure to submit the required verification or request for waiver by the final date, Friday June 28th, 2019 at 5:00p.m. WILL result in rejection of application.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at click here

Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer's authorized representative. Experience Verification click here

Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to provide the required verification, or request for waiver when requested may result in rejection of application.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

Selection Procedures

Minimum Qualification Supplemental Questionnaire (Weight: MQSQ Qualifying)

Applicants will be prompted to complete a supplemental questionnaire as part of the online employment application. It is essential that applicants provide complete information in identifying their education, experience, training and/or licensure, consistent with the information provided on their application. The supplemental questionnaire will be used to evaluate whether applicants meet the minimum qualifications for this position. Applicants must also complete the official application. The information in the supplemental questionnaire will not be scored and is collected for informational purposes.

Basic Supervisory Examination: (Weight 50%)

Candidates will be administered a written multiple-choice examination that includes test items that relate to various supervisory practices and procedures (e.g., directing subordinates, delegating tasks to subordinates, providing customer service, demonstrating appropriate supervisory/leadership behavior, addressing and/or evaluating subordinate issues, behavior and performance) as well as reading and comprehension items.

A passing score must be achieved on the Basic Supervisory Written Examination in order to continue in the selection process. This is a standardized examination, and, therefore, test questions and answers are not available for public inspection or review.

The score you achieve on this examination shall be valid and "banked" for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take this test again should you apply and be found eligible for a future announcement for which this particular test is used. Please note this test is used for other supervisory classes therefore your test score may be applied to one or more of these classes if you choose to apply future recruitments. If the test for this future announcement is held within one year of the date of this examination, your score will be automatically applied to that announcement. However,after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner then one year from the date of the examination and only in association with your eligibility for another announcement for which this test is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Oral Examination: (Weight: 50%)

Applicants who pass the Basic Supervisory Written examination will be tested  to determine their relative knowledge, skills, and abilities in job-related areas for the 7281 classification which may include, but are not limited to: Knowledge of street environmental services procedures and equipment including methods, procedures, tools, small and motorized equipment, and graffiti removal equipment;Knowledge of laws, ordinances, regulations, and City policies applying to street cleaning, littering, refuse collection, and graffiti; Ability to supervise/manage through subordinate supervisors by planning, organizing, assigning, monitoring, and evaluating work; Ability to interact with the general public, other City departments, business, and other groups in a tactful and helpful manner; Ability to clear communicate orally; Ability to write, concise memos and emails.

Date of Oral Examination: Only those applicants who pass the Basic Supervisory Written examination will be notified of the exact date, time and place to report to the oral examination.

Certification: The certification rule for the eligible list resulting from this examination will be Rule of Three Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 12 months and may be extended with the approval of the Human Resources Director. Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see click here.

Notes:

1] Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

2] Candidates must achieve a passing score on the written examination in order to be ranked on the eligible list.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Terms of Announcement:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Reasonable Accommodations Request: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: click here

Veterans Preference: Information regarding requests for Veterans Preference can be found at: click here

Seniority Credit in Promotional Exams: Information regarding seniority credit can be found at: click here

General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at click here or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents: Applicants should keep copies of all documents submitted, as these will not be returned

Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

 

Exam Type: CPE

Issued: June 14th,2019

Micki Callahan, Human Resources Director

Department of Human Resources

Recruitment ID: PBT-7281-094861

GSA AL (415)554-6044

 

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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