Criminal Justice Specialist 2

Recruitment #PBT-8452-101838


This is a Position-Based Test conducted in accordance with Civil Service Rule 111A.    

Position Description: Under direction, interviews and evaluates the needs of individuals referred to an alternative sentencing or disposition program of juvenile or criminal justice involved individuals, carries out a variety of complex research activities, analytical studies of socioeconomic factors, and administration of programs related to the criminal justice system or other criminal or juvenile justice entities or programs; coordinates, provides training, and may supervise the work of subordinates engaged in such activities; provides consultation to outside groups and agencies on matters affecting criminal or juvenile justice programs; and performs related duties as required.

Essential functions include but are not limited to:  

  1. Compiling and preparing technical, economic and social statistical data in the form of reports and graphs delineating demographic data relating to crime designed to implement the goals of the city-wide criminal or juvenile justice system plan; writing and editing reports and recommendations for criminal or juvenile justice programs and entities. 
  2. Conducting assessments, collecting data and writing reports in the field of criminal or juvenile justice system. 
  3. Preparing reports to illustrate specific problems affecting the criminal or juvenile justice system.
  4. Preparing and maintaining records and other project related reports and correspondence.
  5. Preparing reports for submission to the Courts on behalf of individuals involved in the criminal or juvenile justice system.
  6. Providing training to less senior colleagues, private and public service agencies, and community based organizations.
  7. Participating in outreach efforts.
  8. Building, maintaining working relationships with private, public service agencies, and community based organizations.
  9. Serving as a resource person various task forces, sub-committees, and agencies within the criminal or juvenile justice system or community based organizations on drugs, diversion, delinquency, and adult or juvenile treatment and rehabilitation.
  10. Attending public meetings; providing services and information to clients, such as providing referrals to community based programs, and preparing follow-up paperwork or correspondence.
  11. Coordinating and providing supervision to the work of subordinates engaged in program activities.  

Minimum Qualifications

  1. Possession of a baccalaureate degree from an accredited college or university in a social or behavioral science, preferably sociology or criminology. Verification of this education requirement is due at the time of filing.  AND
  2. Two years (4000 hours) of experience in a position which involved the conduct of analytical research and studies in the field of social, or behavioral science in a public defender’s office, community based organization or a non-profit agency. This experience must include major responsibility for functions such as program administration, case management, data collection and analysis, and report writing. Verification of this experience requirement is due at the time of filing.


Additional qualifying, verifiable work experience in a position as listed above may be substituted for up to two years of the required education on a year-for-year basis. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester/45 quarter units.  



  1. For guidance on submitting verification for the minimum qualifications, please see the verification section of this announcement.  
  2. Examples of social or behavioral science fields or courses include: anthropology, criminal justice, juvenile justice, economics, education, ethnic studies, history, human development, law, nursing, nutrition, political science, journalism, psychology, public health, social welfare, sociology, and women’s studies.  
  3. One year is equivalent to 2000 hours in a full-time position.  
  4. This position may require maintenance of a valid CA driver’s license.  


Working Conditions:

Must be able to work full-time with occasional travel throughout San Francisco and the surrounding cities to conduct jail or home visits and/or outreach.  

Desirable Qualifications:

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.    

  1. Strong ties to one or more of our targeted communities (Bayview-Hunters Point, Mission, Visitation Valley, Tenderloin)
  2. Experience working in a community based organization
  3. Social commitment to justice issues in advocating on behalf of individuals in the criminal justice and juvenile system
  4. Knowledge of community based resources and the criminal justice and juvenile system
  5. Two years public speaking experience in the social justice arena
  6. Experience with program evaluation and statistical software packages
  7. Website content development skills
  8. Knowledge of community resources and the juvenile and criminal justice system
  9. Strong oral and written communication skills
  10. Team player with vision, passion and a commitment to criminal justice defense and juvenile justice reform
  11. Experience working with immigrant communities, low-income communities and those affected by the criminal justice system

Verification of Education and Experience:

Applicants are required to submit verification (proof) of qualifying education and experience AT THE TIME OF FILING. Please provide the required verification documents as an attachment to your application or via email at the following address:  Subject: Recruitment #PBT-8452-101838 Verification Documents. Failure to submit verification of education and experience, when requested, may result in the rejection of the application.  

Verification of work experience must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative. City and County of San Francisco (CCSF) employees do not need to submit verification of their City employment, but must submit written verification of outside experience. San Francisco City and County employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service 111A.11.2.  

Applicants must submit a photocopy of their degree and/or transcript from an accredited college or university as proof of qualifying education.    

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,,,

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Arlene Laxamana, by telephone at (415)734-3321, or by email at


Selection Plan

Minimum Qualifications Supplemental Questionnaire (MQSQ) (Weight - Qualifying)

Scored Essay Questionnaire (Weight - 100%)

Selection Procedures

Minimum Qualification Supplemental Questionnaire (Qualifying):  

Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Scored Essay Questionnaire (Weight: 100% of total score):  

Applicants who are qualified to move onto the selection process will be eligible to complete a Scored Essay Questionnaire. "PLEASE NOTE: The Scored Essay Questionnaire will be distributed via email and only to those candidates who are qualified by meeting the 8452 minimum qualifications".  

The Scored Essay Questionnaire has been designed to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to: knowledge of modern research methods used in sociologic, demographic and criminalistic studies and of the San Francisco metropolitan area, its population and social problems specific to the area and the aims and purposes of the Criminal Council and criminal or juvenile justice systems; knowledge of community resources and the needs and services available to multi-ethnic groups and disadvantaged juveniles and adults; knowledge of principles, techniques and trends in alternative sentencing programs; knowledge of community based organizations and the range of services provided; ability to establish and maintain effective working relationships with community-based organizations, public and private agencies; and ability to communicate effectively in writing.  

Applicants must possess a passing score on the Scored Essay Questionnaire in order to be ranked on the final Score Report.  

Eligible List/Score Report:  

A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.  

The duration of the eligible list resulting from this examination process will be  twelve (12) months, and may be extended with the approval of the Human Resources Director. 


The certification rule for the eligible list resulting from this examination will be Rule of Three Scores (RO3). Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at or hard copy at 1 South Van Ness Avenue, 4th Floor.

Information About the Hiring Process:

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at:

Information regarding requests for Veterans Preference can be found at:

Seniority Credit in Promotional Exams: 
Information regarding seniority credit can be found at:

Clerical Errors: May be corrected by the posting of the correction on the Department of Human Resources website at:



Exam Type:  Combined Promotive Entrance (CPE)
Issued:  12/02/2019
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: 101838
PDR / ACL / 415.734.3321


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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