8534/8434 Supervising Adult Probation Officer

Recruitment #PBT-8534-071065


Announcement posted for informational purposes only February 11, 2019 through February 12, 2019. No applications will be accepted. Additional information has been added regarding the eligible list in the Selection Plan Section plan below.

This is a Position-Based Test conducted in accordance with Civil Service Rule 111A. The eligible list resulting from this examination will be utilized for current and future positions in the Adult Probation Department.

 POSITION DESCRIPTION: Under direction, the Supervising Adult Probation Officer assigns and directs the activities of Deputy Probation Officers engaged in interviewing, advising, counseling and supervising adult offenders; and performs related duties as required. The essential functions of this classification include: evaluating work plans of probation officers; assigning, monitoring and evaluating performance of probation officers; reviewing court reports prepared by officers for accuracy and completeness; monitoring the quality of staff court reports and client risk and need assessments; compiling and reporting monthly workload statistics; training new probation officers; training staff on changes in laws, and departmental policies and procedures; conferring with attorneys, judges and representatives of other agencies; and preparing technical reports, operational records and court reports. Positions in this classification may also be assigned to coordinate or chair interagency meetings and task force committees; may act as Division Director in his/her absence. The performance of essential functions requires the ability to operate a personal computer, and use word processing and spreadsheet programs; and performs other related duties as required. 


1. Possession of a baccalaureate degree from an accredited college or university (major course work in the social sciences or related fields preferred); AND

2. Four (4) years (8000 hours) of verifiable experience as a probation officer working with offenders in a criminal justice system. At least two (2) years (4000 hours) of the required four (4) years (8000 hours) must include experience working with adult offenders. AND

Substitution: Two (2) years of experience as a parole officer working with offenders in a criminal justice system may substitute for two (2) years of the required probation officer experience.

Desirable Qualifications:

The stated desirable qualifications may be considered at the end of the selection procedures when candidates are referred for hiring. 

1. Knowledge of: the organization, operations and procedures of courts and the probation department; provisions of the Penal Code and other statutes that relate to the duties of the Deputy Probation Officer and the legal rights and obligations of the adult offender; the social, economic and psychological factors contributing to criminal and other anti-social behavior; and case management techniques consistent with Evidence Based Probation Supervision Practices, including time management and methods of organizing assignments.

 2. Ability to establish and maintain effective working relationships with staff and representatives of public and private agencies engaged in the apprehension, conviction and rehabilitation of adult offenders; compose clear and concise reports, letters and memoranda; and effectively communicate with probationers, staff and others engaged in probation-related activities.  



Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Joron Coleman, by telephone at (415) 734-3015, or by email at joron.coleman@sfgov.org


Selection Plan

Supervisory Test Battery: (Weight: 100%)

Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication & Conflict Management. For more information about this Supervisory Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=325

A passing score must be achieved on the Supervisory Test Battery in order to continue in the selection process.

This is a standardized examination, and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Supervisory Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Supervisory Test Battery. The Supervisory Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Supervisory Test Battery, your score will be automatically applied to that announcement, However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Supervisory Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Supervisory Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.


Background Investigation:

Prior to appointment, each candidate’s background will be reviewed to determine his/her fitness for this position. Employees in this classification are peace officers and must meet P.O.S.T. (Peace Officer Standards & Training) standards and comply with laws applicable to peace officer positions. Applicants will be required to complete P.O.S.T.  personal history statement and submit to a psychological examination, medical screening and drug screening. Reasons for rejection may include repeated or serious violations of the law, inability work well with co-workers, inability to accept supervision, insufficient knowledge of law enforcement work, or other relevant factors. Applicants must have a current history of careful and responsible motor vehicle operation. Drivers license suspension, drunk driving, reckless or hit-and-run driving records, records of multiple moving violations or probation for negligence in operating a vehicle may be cause for rejection. Candidates must not have been convicted of a felony in this state or in any federal jurisdiction, which would have been a felony if committed in this state. Criminal records will be carefully reviewed. Candidates who do not report their complete criminal records will be disqualified. Candidates must pass all parts of the background investigation.

DRUG TESTING REQUIREMENT: All employees in this classification may also be subject to drug and alcohol testing upon reasonable suspicion or after a work-related accident. 

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Notes: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

The certification rule for the eligible list resulting from this examination will be Rule of List Scores.  Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List/Score Report:
Two eligible lists will be created from this recruitment, one for 8534 Supervising Adult Probation Officer (SFERS) and one for 8434 Supervising Adult Probation Officer (PERS). The confidential eligible lists of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. Two examination score reports will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible lists, shall not be made public unless required by law. However, the eligible lists shall be made available for public inspection, upon request, once the eligible lists are exhausted or expired and referrals resolved. The eligible lists/score reports resulting from this civil service examination process are subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 24 months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification.  To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Terms of Announcement:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Information regarding requests for Veterans Preference can be found at: 

Seniority Credit in Promotional Exams: 
Information regarding seniority credit can be found at:


Exam Type:  CPE
Issued:  October 28, 2016; Clerically Amended & Reissued 11/29/16; Clerically amended 2/11/19 for Informational purposes only.

Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: PBT-8534-071065
APD/JC (415) 734-3015


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