8564/8321 Counselor, Log Cabin Ranch (SFERS)

Recruitment #PBT-8564-066457


Announcement amended and reissued on 3/11/16 to update the selection plan. Applicants who applied between 11/30/15 and 12/4/15 need not reapply.

The 8564/8321 Counselor, Log Cabin Ranch position is responsible for the care, custody, safety and welfare of court ordered residents and managing an assigned case load.  The essential functions include processing the admission and release of resident and detained juveniles; maintaining the security and safety of an assigned unit and facility; monitoring and maintaining proper living standards and health habits of residents; conducting orientations for newly detained minors; monitoring and observing conduct, behavior, attitude, appearance, and progress of juvenile residents; planning, directing and supervising/leisure time activities; supervising and instructing groups of residents in a variety of planned work and vocational programs; conducting on-going individuals and group counseling sessions with residents; providing situational counseling related to the physical, emotional and social development of detained juveniles; providing support to residents and detained juveniles during emotional crisis; supervising and/or transporting residents en route to, from and at various locations; conferring with departmental personnel and representatives of outside agencies; preparing and maintaining log books and records including periodic chronological progress report entries in case files using a computer; performing Cardio Pulmonary Resuscitation (CPR) and providing basic First Aid for emergencies as necessary; may provide spot training to institutional staff in all areas related to effective supervisory techniques for juvenile offenders, and use approved techniques to physically subdue and restrain combative juveniles.  Some positions may require the ability to speak, read and understand Spanish, Mandarin, Cantonese or other languages as-needed for communication with residents and their guardians.  Performs related duties as assigned.

Nature of Work:

Physical Requirements: Individuals must be willing and able to respond to emergency conditions, which may involve physically subduing and restraining hostile juveniles who often have the size and strength of adults.  Vision and hearing must be sufficient to perform the duties of the position.  May involve considerable amounts of standing, walking and/or, when necessary, running.  This includes the ability to lift and/or move with assistance objects weighing up to 50 pounds or more.

Work Schedule:  May be assigned to work day, swing and graveyard shifts, holidays and weekends.

Special Requirements:  Positions in this class require the ability to learn institutional procedures and techniques of counseling and supervising hourly activities of residents and detained juveniles; working in stressful situations and with difficult and evasive individuals.  May be exposed to accidents, injury/hazards and disagreeable elements.


     1.    Possession of a baccalaureate degree from an accredited 4-year college or university with major coursework preferable in Psychology, Sociology, Criminal Justice, Social Work, or related fields; and

    2.    Possession of a valid California driver's license.

Substitution: Two (2) years of full-time experience as a Counselor in a juvenile detention facility or experience involving the organization, detention, or supervision of youth groups in a recreational or correctional program may be substituted for up to two (2) years of the education requirement on a year-for-year basis. Thirty (30) semester hours or forty-five (45) quarter hours equal one (1) year.

Minimum Qualification Notes:

  1. Limited Peace Officer Requirements: Employees in this classification are limited peace officers, and must meet Peace Officer Standard Training (POST) standards and laws applicable to peace officer positions; employees must also conform to all requirements necessary to hold and maintain peace officer status pursuant to the California Government Code. Conviction of a felony or of a crime that would have been a felony if committed in the State of California is a bar to employment as a peace officer (per California Government Code, Section 1029, 1031, and 1031.50).
  2. Citizenship Requirements: Must be a citizen of the United States or be eligible for United States citizenship, and/or have applied for it at least one (1) year prior to filing the employment application.
  3. Motor Vehicle Record (MVR) must be presented prior to appointment. Applicant must possess and maintain a good driving record which is defined as not having had driving privileges suspended, revoked or been placed on probation by the DMV for a cause involving the safe operation of a motor vehicle within the preceding three (3) years. Violations will be reviewed on an individual basis and may be cause for non-selection or disciplinary action if current incumbent.
  4. A Cardio Pulmonary Resuscitation Certificate is required prior to appointment.
  5. California Driver's License Requirements: Must be maintained current during the course of employment. Inability to maintain a valid California Driver's License and meet the department's insurability standards may result in dismissal.
  6. Some positions may be designated bilingual. Applicants must indicate on the application the language(s) in which they are proficient. Only those eligible that pass the bilingual proficiency test will be considered for bilingual positions.


  • Prospective and current employees in Class 8564/8321 Counselor, Log Cabin Ranch may be subject to drug and/or alcohol testing in accordance with Federal rules and regulations.
  • Prior to appointment, candidates will be fingerprinted and their background and judicial records will be reviewed to determine their eligibility for peace officer status as provided in Section 830.50 of the Penal Code, and their suitability for employment as Counselor.  Eligible may be disqualified based on judicial records, which are deemed unacceptable for the position.
  • Medical and Psychological Examination: A psychological and medical examination is required prior to appointment.  This psychological examination will consist of written tests and a clinical interview to determine the candidate's fitness for work as an 8564/8321 Counselor, Log Cabin Ranch. 


Applications for City and County of San Francisco jobs are being accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement (8564/8321 Counselor, Log Cabin Ranch).
  • Select “Apply” and read and acknowledge the information.
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”.
  • Follow instructions on the screen.

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact Davidean Taylor or Yvonne Lin as follows:  Yvonne Lin by telephone at (415) 753-7879 or by email at Yvonne.Lin@sfgov.org.  Davidean Taylor by telephone at (415) 753-7538 or by email at Davidean.Taylor@sfgov.org.

If you are a New Applicant you must submit the following documents to verify your education and employment (if substituting for education) by April 18, 2016, 5:00PM.  Please send your verifications by fax, mail or e-mail.  By mail send to the following address: Juvenile Probation Department – Human Resources/8564/8321 PBT, 375 Woodside Avenue, San Francisco, CA 94127
.  The fax number is 415-753-7672 and the e-mail address is Davidean.Taylor@sfgov.org.  If you have any questions please contact Yvonne Lin at 415-753-7879 or Davidean Taylor at 415-753-7538.

· Original sealed transcripts from all colleges and universities. Note: If you have your college send sealed transcripts to your address, then to our office, do not open the sealed envelope. The transcripts are official if they remain in the sealed envelope.

· Proof of citizenship (i.e. copy of birth certificate.)

· Motor Vehicle Record verification - this can be acquired from the Department of Motor Vehicles or their website, should reflect your driving record history for three years, and does not need to be an official copy.

·Verification of experience must be signed by the employer, on the employer’s letter head and specify dates of service, job titles and duties performed.  City and County employees will receive credit for the duties of the class to which appointed.  Credit for experience obtained outside of the employee’s class will only be allowed if recorded in accordance with the provisions of Civil Service Commission Rules.  City employees who qualify based solely on City employment or on a combination of City employment and outside experience may submit performance evaluations as proof of qualifying City experience in lieu of other verification, but must verify outside qualifying experience as described above.  Verification may be waived if impossible to obtain. The applicant must submit a signed statement with the application explaining why verification cannot be obtained.  Waiver requests will be considered on a case-by-case basis.

· Failure to submit the required sealed transcripts, verifications or request for waiver by the deadline date may result in rejection of your application.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Current as-needed employees in classes 8562/8320 Counselor, Juvenile Hall or 8564/8321 Counselor, Log Cabin Ranch do not need to submit verifications that are already on record, BUT they must submit an employment application for this exam recruitment.  Failure to submit the required employment application by the deadline will prevent them from further consideration in this recruitment process.

Selection Plan

Two written exams will be administered for the 8564/8321 Counselor, Log Cabin Ranch PBT:  the Counselor Series standardized exam (Weight 80%) and the California Board of State and Community Corrections, Juvenile Counselor exam (Weight: Pass/Fail).  Candidates will also need to complete a Job Experience Credit (JEC) Supplemental Questionnaire (Weight: 20%).  The final scores from the standardized exam and JEC will be used to determine the rank of candidates on the eligible list.  Candidates will be placed on the eligible list in rank order according to their final scores.  Candidates must pass both the Counselor Series standardized exam and the California Board of State and Community Corrections, Juvenile Counselor exam in order to be placed on the eligible list.  If a candidate does not pass one of these exams, his/her application will no longer be considered. 

Counselor Series Standardized Written Exam (80%)

Candidates who meet the minimum qualifications will be invited to participate in the written examination for the 8564/8321 Counselor, Log Cabin Ranch, which is designed to measure competencies in job-related areas which may include but not be limited to:

  • Ability to organize and supervise activities involving groups of people
  • Ability to establish and maintain effective working relationships with people contacted in the course of work, such as parents, wards, coworkers, outside agencies
  • Ability to communicate in writing in a clear, concise, and effective manner when composing incident reports, maintaining notes in log books or records, composing emails,   and completing forms
  • Ability to exercise appropriate and correct judgment and decision-making in a variety of situations including emergency and non-emergency situations
  • Ability to identify actual or potential problems, concerns, or issues involving detainees,  and develop resolutions initially at the first level for such problems in an accurate and timely manner during emergency or non-emergency situations

This is a standardized examination.  Therefore, test questions and answers are not available for public inspection or review.

Your written exam score will be "banked" for three years. If another announcement is held within one year of the date of this exam, and it requires this written test, your score will be automatically applied to that announcement. However, after one year, you have the option to either apply your test score to the other announcement or re-take the test. Retesting is permitted no sooner than one year from the date of the exam and only in association with your eligibility for another announcement for which this test is used. Please note that, should you retest, your retest score would become your official score since it is the most recent.

Exam Date(s): Only those meeting the Minimum Qualifications will be notified of the exact
date, time and place to report for the standardized exam.

California Board of State and Community Corrections, Juvenile Counselor Exam (Pass/Fail)  Candidates passing the Counselor Series standardized written exam will be notified of the date and time of the California Board of State and Community Corrections Juvenile, Counselor Exam.  This exam will measure a candidate's ability to read, understand, and recall written information, skill in basic arithmetic, and other characteristics found to be important components of successful performance as an 8564/8321 Counselor, Log Cabin Ranch.  Current as-needed employees in classes 8562/8320 Counselor, Juvenile Hall or 8564/8321 Counselor, Log Cabin Ranch do not need to retake the Juvenile Counselor Exam.

Job Experience Credit (JEC) Supplemental Questionnaire (Weight: 20%)

Candidates will be prompted to complete a supplemental questionnaire. The Supplemental Questionnaire is designed to determine whether applicants possess the minimum qualifications and creditable work experience for class 8564/8321 Counselor, Log Cabin Ranch.  Only those candidates who pass the Counselor Series standardized written multiple choice exam and the California Board of State and Community Corrections, Juvenile Counselor Exam will be given credit for the (JEC).  All relevant experience, education and/or training must be described in the work experience and/or education sections of the application in order to be reviewed in the scoring process.  Candidate responses on the Supplemental Questionnaire cannot be changed once submitted.


The certification rule for the eligible list resulting from this exam will be Rule of Five Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List:

The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 24 months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246 and search by title or job code.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers


All City and County of San Francisco employees are designated Disaster Service workers through state and local law (California Government Code Section 3100-3109).  Employment with the City requires the affirmation of a loyalty oath to this effect.  Employees are required to complete all Disaster Service Worker related training as assigned, and to return to work as ordered in the event of an emergency.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at:


Information regarding requests for Veterans Preference can be found at:


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at
http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Exam Type: Entrance                                                                                                                              Issued:  11/30/15: Amended and Reissued  2/1/16; Amended and Reissued JEC Credit 3/11/16.

Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: 066457                                                                                            JUV/DT/415-753-7538


Selected applicants who are current City and County of San Francisco employees enrolled in California Public Employees Retirement System will be appointed to 8321 Counselor, Log Cabin Ranch and will remain in CALPERS.  All other selected applicants will be enrolled in San Francisco Employees' Retirement System.

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare.  In addition, most employees are required to make a member contribution towards retirement, typically a 9% of compensation.  For more information on these provisions, please contact your departmental personnel officer.


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