9774 Senior Community Development Specialist I
|Specialty||Senior Employment Liaison|
|Department||Economic and Workforce Development|
|Date Opened||12/6/2019 08:00:00 AM|
|Filing Deadline||12/20/2019 5:00:00 PM|
|Salary||$44.38 - $53.94/hour; $7,692.00 - $9,349.00/month; $92,300.00 - $112,190.00/year|
|Job Type||Permanent PBT|
This is a Position Based Test conducted in accordance with Civil Service Commission Rule 111A.
The Workforce Development Division of the Office of Economic and Workforce Development (OEWD) serves San Francisco jobseekers and local employers. OEWD strives to ensure that San Francisco has a qualified workforce that attracts, retains and expands industries, and maximizes Senior Employment opportunities for local residents through comprehensive training initiatives and services to ensure that no community member is left behind when it comes to the chance to go to work and succeed.
CityBuild, an initiative under the Workforce Division is seeking a Senior Employment Liaison. CityBuild prepares San Franciscans for career opportunities in the construction industry through two distinct sets of training programs:
- CityBuild Pre-Apprenticeship Construction Training Programs – Intensive hands-on programs that provide San Francisco residents with the foundational knowledge, skills, and support to enter careers in the construction trades and succeed as new apprentices. The nationally-recognized CityBuild Academy is the flagship of the CityBuild pre-apprenticeship network, which also includes tailored trainings based on particular needs of jobseekers, projects, and the construction industry based on the AFL-CIO Multi-Craft Core Curriculum (MC3).
- Construction Administration Training Programs – Courses that prepare San Francisco residents for a career in Administration and Professional Services in the back-offices of Construction Industry employers.
CityBuild provides ongoing assistance to CityBuild graduates, local jobseekers, and construction employers through its Senior Employment Network Services program (ENS), which includes providing information on applicable local hiring policies and making referrals in partnership with local hiring halls to assist contractors with meeting their local hiring requirements.
Under direction, the Senior Employment Liaison performs professional technical duties in the area of construction Senior Employment and training, which includes employer engagement-job development, trades skills assessment, project monitoring, program evaluation, and staff supervision as directed.
The Senior Employment Liaison position is challenging and often fast paced. Senior Employment Liaisons must be team oriented, but able to work independently and be innovative. This position’s success is built on the ability to build strong working relationships with job seekers, Citybuild trainees, labor representatives, and construction contractors, with the primary goal of providing meaningful Senior Employment opportunities for community members and exceptional customer service for employers. Senior Employment Liaisons must understand all applicable local hiring policies and be able to effectively convey local hiring procedures one-on-one and in group settings.
The Senior Employment Liaison is charged with fulfilling the objectives and goals of CityBuild and the Office of Economic and Workforce Development. This position will work on highly visible construction projects covering the various Construction Workforce Policies including and not limited to the City’s First Source Hiring Program and the Mandatory Local Hire for Construction. The Senior Employment Liaison will need to have strong community relation skills and he/she will have to represent CityBuild at community meetings throughout the day and some evenings. This position is a senior role and will be responsible to lead a team of Employment Liaisons providing coordination of job placements, development of policies and procedures, and training team members.
The Senior Employment Liaison will be responsible for balancing multiple tasks which include routinely following CityBuild’s Employment Network Services process, managing relationships with construction contractors and labor representatives, and advising interested job seekers of potential opportunities on various construction projects. The senior position will also be providing leadership responsibilities to other Liaisons. The following are additional responsibilities:
Program Development, Implementation & Enhancement
- Develop and display a comprehensive understanding of the tasks and skills of the various construction trades; be familiar with the basic requirements of apprenticeship programs and a strong knowledge of the entrance parameters of local unions.
- Act as a single point of accountability for specific projects and provide customer service as needed to promote healthy customer relationships.
- Coordinate with CityBuild Compliance Team to perform the following tasks:
- Conduct regular site visits of assigned construction projects, assess project progress and prepare site visit reports.
- Attend pre-bid and pre-construction meetings as scheduled and make contractors aware of the Employment Network Services and other Citybuild services.
- Track and analyze assigned construction project’s local hiring status and make recommendations when necessary.
- Develops and coordinates preparation of portfolio annual work and performance plans with knowledge of operating budgets and program funding streams.
- Career advice and coach CityBuild trainees on their interest in various construction trades and matching them to their skills and abilities.
- Consult and advise construction-hiring managers on overall hiring policies and goals, and collaborate with them to develop job request.
- Lead in reviewing and rating workforce development proposals in CityBuild programming.
- Work with employers to customize curriculum for entry-level, mid-level and incumbent worker trainings.
- Utilize the City’s vendor for electronic certified payroll reporting system and other software application for jobseeker tracking tools.
- Collects and evaluates qualitative and quantitative data through reporting systems.
- Prepare monthly, quarterly and ad-hoc sector and program data and program performance analysis to present to for senior management, Workforce Investment Board members, sector stakeholders and City Officials.
- Assists in evaluating and recommending CityBuild’s strategies and vison with Department’s Strategic Initiative’s team.
- Collects data and prepares a wide variety of reports, memoranda and correspondence.
- Reviews and analyzes monthly reports submitted by various community groups, organizations and agencies to ensure contract compliance.
Employer, Stakeholder and Workforce System Engagement
- Lead the coordination and implementation of workforce sector stakeholders (including employers, training providers, educators, public officials, community members, industry and labor representatives) to best connect local residents with sector employment.
- Oversight of sector collateral and public messaging to assure that the public is aware of workforce sector services, programs and trainings. Coordinate with workforce system to assure that citywide job seekers can access sector services.
- Establish and nourish relations with construction employers. Convene with employers through individualized and group meetings, focus groups, and round table discussions to provide information on sector initiatives and gage their workforce needs.
- Create individualized recruitment plans with employer partners to help employers fill their workforce needs with sector candidates.
- Spearhead effective engagement and outreach to diverse populations, including re-entry population, public housing residents and public aid recipients.
These minimum qualifications are to be used as a guide for establishing the education, training, experience, special skills and/or license which may be required for employment in the class. Although these minimum qualifications are typical of the class, additional minimum qualifications and special conditions may apply to a particular position and will be stated on the job announcement.
1. Possession of a
baccalaureate degree from an accredited college or university AND three (3)
years of administrative/professional experience in community development,
housing development, workforce development, finance, education, social work,
children/youth work, or criminal justice; OR
2. Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice AND two (2) year of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice; OR
3. Possession of a Master's degree from an accredited college or university in public policy, planning, social work, public administration, finance, education, criminal justice, or business administration; AND one (1) year of administrative/professional experience in community development, housing and /or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR
4. Possession of a Juris Doctor degree from an accredited college or university AND one (1) year of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice.
Experience administering or overseeing workforce development programs that involve complex fiscal and programmatic rules and regulations, reporting and compliance as required by local, state and federal regulations.
The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.
Verifiable administrative/professional experience involving community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice may substitute for the educational requirement in Minimum Qualification #1 on a year-for-year basis.
- Knowledge of local hire policies and ability to analyze and interpret legal documents to create policies and procedures for implementation;
- Proficiency in computer technologies including Microsoft Word, Excel, and PowerPoint, electronic certified payroll systems and other cloud based database systems;
- Background in CityBuild management, project management or program management; and
Understanding and knowledge of:
- San Francisco’s workforce local hire policies and other governmental legislations to provide employment opportunities to economically disadvantaged San Francisco residents
- Federal, State and local laws and workforce programs as they apply to construction and professional services
- Principles and practices of community development programs and local governmental structure
- Various trades, tasks and skill requirements and entrance requirements
- Knowledge and experience with workforce development principles and practice.
- Hold excellent interpersonal, written and verbal communication skills. Extensive experience in writing clear and concise reports, requests for proposals, policies and procedures, newsletters, written memos and directives to a wide range of audience.
- Demonstrated ability to develop and manage multiple relations with multiple stakeholders including: community-based organizations, local officials, employers, labor, industry associations and others.
- Experience working in a government and/or non-profit settings interacting with the development and implementation of workforce programs that serve disadvantaged populations.
- Knowledge of San Francisco’s neighborhoods, local government, criminal justice system, workforce development, and social services infrastructures.
- Knowledge of and direct work experience with federal, state and local funding including (but not limited to) Workforce Investment Act, Community Development Block Grant, Department of Labor, General Fund dollars, etc. Understanding of the regulations associated with each of these funding streams.
- Knowledge and experience developing and implementing sector strategies and programming, specifically in the Construction sector.
- Knowledge of national and local sector models that are innovative; implement best practices that serve Construction industry needs as well as those of local job seekers.
Abilities and skills to:
- Work effectively with a variety of stakeholders, including City department heads, union representatives, general contractors, community advocates and City staff
- Interpret Federal, State and local policies and incorporate relevant requirements into existing local workforce policies
- Analyze policy and perform statistical analysis to develop recommendations or to compile comprehensive reports
- Write clear and concise reports, recommendations and correspondences on behalf of OEWD
- Negotiate solutions based on existing policies, data and protocol
- Utilize effective written and verbal communication skills in preparing memoranda and narrative reports, making formal presentations and facilitating large and small groups
- Maintain and manage project information to allow for immediate access and reference
- Manage time and workload appropriately
License or Certificate:
Successful candidates should possess or obtain a valid California driver license.
How To Apply
Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.
Qualifying candidates will be required to respond to essay-style questions on a Behavioral Consistency Questionnaire Exam in the time frame indicated, and submit their answers as directed. Only qualifying candidates will be emailed specific information about the Behavioral Consistency Questionnaire Exam at a later time.
The questions contained in the
Behavioral Consistency Questionnaire Exam have been designed to measure knowledge, skills
and/or abilities in job-related areas which may include but not be limited to: thorough
knowledge of the principles and practices of community development programs;
Federal, State and local laws as the apply to such programs; and local
government structure; abilities and skills to work with neighborhood
organizations and to perform some statistical analysis; ability to apply
principles to define problems, collect data, establish facts and draw valid
conclusions; write clear and concise reports, recommendations and
correspondence; ability and skills to deal tactfully and effectively with
representatives of governmental and community organizations; and speak
effectively before individuals and groups.
The Behavioral Consistency Questionnaire Exam will be rated and scored. Candidates will be ranked on the eligible list based on the scores received on the Behavioral Consistency Questionnaire Exam. Candidates must achieve a passing score to be placed on the eligible list. Candidates will be placed on the Eligible List in rank order according to their final score. The department may administer additional position-specific selection procedures to make final hiring decisions.
As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
- Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
- Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.
Disaster Service Workers
All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
Terms of Announcement
Copies of Application Documents
Right to Work:
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
Human Resources Director
Department of Human Resources
ECN / KE / 415.701.4875
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.