Senior Community Development Specialist II

Volunteer Services Manager

Recruitment #PBT-9775-100042

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Introduction

 

 

 

Amended on 11/13/19 to reflect changes in the Conclusion Section 

Appointment Type
This is a Position-Based Test conducted in accordance with Civil Service Commission Rule 111A.

 

 

 

Mission Statement
The San Francisco Recreation and Park Department’s mission is to provide enriching recreational activities, maintain beautiful parks and preserve the environment for the well-being of our diverse community.

 

 

About Us
Amid a dynamic and ever-evolving urban landscape, the San Francisco Recreation and Park Department stewards one of the premier urban park systems in America.  San Francisco recently became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park.  Considered by San Franciscans to be one of the City’s most popular and effective public agencies, our Department manages and maintains more than 225 parks, playgrounds, and open spaces in San Francisco, including two outside of city limits: Sharp Park in Pacifica and Camp Mather in the High Sierras. Our 4,100- acre system includes 25 recreation centers, 9 swimming pools, 5 golf courses and numerous athletic facilities, including sports courts, ball diamonds, soccer fields and gymnasiums. Included in the department’s responsibilities are Golden Gate Park, Coit Tower, the Marina Yacht Harbor, the Palace of Fine Arts, and TPC Harding Park golf course.

More than 2,000 talented individuals are part of our team, from gardeners, foresters, and recreation leaders to park rangers, custodians, electricians, painters and more. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.

Position Description 
Under the direction of the Director of Policy and Public Affairs, this Senior Community Development Specialist II is responsible for managing all functions of the Volunteer Services Unit in the Policy and Public Affairs Division of the Recreation and Park Department. This position monitors and evaluates the work of subordinate personnel engaged in volunteer programs related activities.

Essential Duties
The Volunteer Services Manager:

1. Directs, plans and organizes the day-to-day operations and personnel of the Volunteer Services Unit in the Policy and Public Affairs Division of the San Francisco Recreation and Park Department; trains staff on coordination and logistics process related to park operations field work; provides functional guidance, support, resources and professional development opportunities.

2. Oversees recruitment of new corporations and volunteers for parks, recreations centers and special events; oversees training for staff and volunteers for work party events; Manages staff and volunteers for special events; communicates with community organizations and corporations in the coordination of volunteer work parties.

3. Oversees and manages staffing for outreach events including Community Clean Team, Coastal Clean Up, Outside Lands and other outreach events throughout the year in coordination with the Mayor’s Office, San Francisco Unified School District, Public Works and other organizations.

4. Oversees the San Francisco Internship program, including project proposals, recruitment process, and implementation of program objectives.

5. Manages the Eco Center facility and staff; provides guidance, support and resources for Eco Center community engagement; supports development and process of programming to bring additional opportunities to Bayview community residents.

6. Manages volunteer budget comprising of donations and expenditures; develops year-round calendar to promote recreational events.

7. Plans, coordinates and delivers interdepartmental and cross-sector projects and programs including, but not limited to: Greenagers Program and Youth Stewardship Program.

8. Oversees the development and implementation of lean process evaluation and implements new software to support business processes.

9. Develops and implements new policies and procedures.

10. Performs other related duties as required.

 

Minimum Qualifications

1. Possession of a baccalaureate degree from an accredited college or university AND four (4) years administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR

2. Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice AND three (3) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work or criminal justice; OR

3. Possession of a Master's degree from an accredited college or university in public policy, planning, social work, public administration, finance, education, criminal justice, or business administration AND two (2) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR

4. Possession of a Ph.D. or Juris Doctor degree from an accredited college or university AND two (2) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice.

Substitution
Verifiable administrative/professional experience involving community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice may substitute for the educational requirement in Minimum Qualification #1 on a year-for-year basis.

Special Condition
Six (6) months of experience in a role dedicated to volunteer programs working with community leaders and residents of underserved communities within a public parkland environment.

The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.

Desirable Qualifications
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when applicants are referred for hiring.

  • Five (5) or more years of experience serving in a role dedicated to volunteer programs.
  • Experience leading a large workforce of diverse people with different culture, backgrounds and opinions.
  • Experience working collaboratively with community-based organizations and leaders of underserved communities.

How To Apply

Applications for City and County of San Francisco jobs are being accepted only through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

·       Select the 9775 Senior Community Development Specialist II (PBT-9775-100042) job announcement)

·       Select “Apply” and read and acknowledge the information

·       Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”

·       Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the analyst, Antonio Archuleta, by telephone at (415) 831-6858, or by email at antonio.archuleta@sfgov.org.

VERIFICATION:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Failure to provide the required verification when requested may result in rejection of application and/or appointment in this class.  Refer to the following links for verification:

Verification Guidelines: http://www.sfdhr.org/index.aspx?page=20#verification

Education Verification: https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification from this and future job opportunities with the City and County of San Francisco.

Selection Procedures

Minimum Qualifications Supplemental Questionnaire (Weight: Qualifying)
Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications

Supplemental Questionnaire Evaluation (Weight 100%)
Candidates who meet the minimum qualifications and special condition will be provided a Supplemental Questionnaire Evaluation via email after the closing of this filing period. The Supplemental Questionnaire Evaluation weighted score will be used to measure knowledge, skills, and abilities in job-related areas identified as critical for this Senior Community Development Specialist II position. All relevant experience, education and/or training must be included in the Supplemental Questionnaire Evaluation in order to be reviewed in the rating process.

The Supplemental Questionnaire Evaluation will be sent to the email address listed on the applicant's online application. Candidates will be required to submit responses to the Supplemental Questionnaire Evaluation by a required deadline in order to be evaluated. Candidates will not be allowed to alter responses to the Supplemental Questionnaire Evaluation after submitted.

Note: Candidate who achieve a passing score on the Supplemental Questionnaire Evaluation will be placed on the eligible list in rank order according to their final score. Once the list is established, the department may administer additional position-specific selection procedures to make final hiring decisions.

Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. The department may administer additional selection procedures to make final hiring decisions.

Department Selection Procedure
The Recreation and Park Department may administer additional position-specific selection procedures to make final hiring decisions for position(s) in class 0922 Manager I. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director. Only those candidates deemed best qualified will continue in the departmental selection process, which may consist of an oral interview and/or performance exercise.

Certification
The certification rule for the score report resulting from this examination will be Rule of Three Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List/Score Report
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 6 months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Reasonable Accommodation Request:
Applicants with disabilities who meet the minimum eligibility requirements of a job announcement can find information on requesting a reasonable accommodation at http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities

Seniority Credit in Promotional Exams 
Information regarding seniority credit can be found here. 

Veterans Preference 
Information regarding requests for veteran’s preference can be found here.

General Information Concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.

PBT Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.
The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Copies of Application Documents:
Applicants are advised to keep copies of all documents submitted.  Submitted documents become a permanent part of the exam record and will not be returned.  The hiring department may require applicants to submit the same documents and/or additional documents at a later date.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Additional Information: General Information concerning City and County of San Francisco Employment Policies and Procedures may be found online at: http://www.sfdhr.org/index.aspx?page=20.

Type: Combined, Promotive &Entrance
Issued: October 29, 2019
Clerically amended: 11/13/19
Micki Callahan, Human Resources Director 
Department of Human Resources 
Recruitment ID #: 100042
REC / AA / (415) 831-6858

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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